Lead Trade Services Processor jobs at Wells Fargo in India, Bengaluru

In this role, you will:

• Lead complex initiatives related to business analysis and modeling, including those that are cross functional, with broad impact, and act as key participant in data aggregation, monitoring, and reporting of stress testing and portfolio analysis for Risk Analytics
• Review and analyze complex programing models to extract data and manipulate databases to provide statistical and financial modeling specific to businesses supported
• Manage the roll out of pilot programs developed as a result of programmed models for supported businesses and product line
• Make decisions in complex product strategies, data modeling, and risk exposure, requiring solid understanding of business unit projects and regulatory responses, policies, procedures, and compliance requirements that influence and lead Analytic and Reporting to meet deliverables and drive new initiatives
• Collaborate and consult with peers, less experienced to more experienced managers, to resolve production, project, and regulatory issues, and achieve risk analysts, and common modeling goals
• Lead projects, teams, and mentor

Required Qualifications:

• 5+ years of Risk Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 5+ years of experience SQL, Teradata, and or Hadoop experience.
• 5+ years of experience with BI tools such as Tableau or Power BI applications.
• 3+ years of experience in risk (includes compliance, financial crimes, operational, audit, legal, credit risk, market risk).
• Experience researching and resolving data problems and working with technology teams on remediation of data issues.
• Demonstrated strong analytical skills with high attention to detail and accuracy.
• Excellent verbal, written, and listening communication skills.

Job Expectations:

• Manage and maintain data and relationships with partners for one or more systems of records.
• Participate in monthly data load and reconciliation activities to ensure accuracy, integrity, and completeness for downstream consumption and usage
• Lead complex initiatives related to business analysis and modeling, including those that are cross functional, with broad impact, and act as key participant in data aggregation and monitoring for Risk Analytics.
• Design and build rich data visualizations to communicate complex ideas and automate reporting and controls.
• Create and interpret Business Intelligence data (Reporting, Basic Analytics, Predictive Analytics and Prescriptive Analytics) combined with business knowledge to draw supportable conclusions about current and future risk levels.
• Becomes a SME in the Reporting, Data Quality check elements, technology infrastructure utilized, and fully understands the metadata and lineage from DQ report to source data.
• To demonstrate the ability to identify and implement areas of opportunities for quality assurance, data validation, analytics and data aggregation to improve overall reporting efficiencies.
• Creating and executing the UAT test cases, logging the defects and managing the defects till closure.
• Make decisions in complex product strategies, data modeling, and risk exposure, requiring solid understanding of business unit projects and regulatory responses, policies, procedures, and compliance requirements that influence and lead analytics and reporting to meet deliverables and drive new initiatives
• Collaborate and consult with peers, less experienced to more experienced managers, to resolve production, project, and regulatory issues, and achieve risk analysts, and common modeling goals.
• Lead projects, teams, and mentor.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products
• Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
• Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards
• Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership
• Prioritize work and provide day-to-day leadership to team
• Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 6+ years of Trade Service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience in Trade Service, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Demonstrates the inter-personal skills to identify and appropriately act upon scenarios requiring escalation or further due diligence
  6+ years in a role with exposure to BSA/AML, Sanctions and Anti-boycott policies and procedures, and demonstrates an ability to understand and consistently adhere to procedures related to these subjects
• Possess the written and verbal communication skills to provide clear and concise risk escalations

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead a variety of servicing activities for moderately complex commercial products, including coordinating all aspects to ensure customer resolution
• Evaluate and upload data into the systems of record to ensure compliance with all bank policies, procedures, and regulatory requirements
• Coordinate all aspects of resolving open customer service issues; interact with internal and external customers
• Serve as primary liaison and work collaboratively with Line of Business, Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs
• Review and negotiate moderately complex loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications
• Serve as an escalation point in the resolution of client issues
• Conduct quality reviews and monitor key performance metrics related to efficiencies and effective processes
• Identify activities of the team to ensure conformity with established procedures
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• May lead projects, teams, or serve as a mentor for lower-level staff; may contribute to strategic initiatives
• Independently resolve moderately complex issues and lead team to meet deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements

Required Qualifications:

• 5+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Minimum 5 years of LIQ proficiency or equivalent lending platforms.
• Minimum 5 years of training related expertise such as drafting training plans, conducting training courses, defining onboarding milestones etc.
• Minimum 5 years of supervising daily deliverables of the team and performing critical end-of-day check-out
• Exposure to and/or experience inSyndication/Participation,trades, and foreign loan originations
• Knowledge of loan documentation; construction loan budget monitoring experience; and title work experience.
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Excellent verbal, written, and interpersonal communication skills
• Ability to effectively resolve problems and conflicts at the immediate and root-cause levels
• Ability to work effectively, as well as independently, in a team environment
• Ability to work in a fast-paced deadline driven environment
• Sound critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change
• Good business communications skills and be recognized as someone who delivers extraordinary and superior customer service

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead complex initiatives related to business analysis and modeling, including those that are cross functional, with broad impact, and act as key participant in data aggregation, monitoring, and reporting of stress testing and portfolio analysis for Risk Analytics
• Review and analyze complex programing models to extract data and manipulate databases to provide statistical and financial modeling specific to businesses supported
• Manage the roll out of pilot programs developed as a result of programmed models for supported businesses and product line
• Make decisions in complex product strategies, data modeling, and risk exposure, requiring solid understanding of business unit projects and regulatory responses, policies, procedures, and compliance requirements that influence and lead Analytic and Reporting to meet deliverables and drive new initiatives
• Collaborate and consult with peers, less experienced to more experienced managers, to resolve production, project, and regulatory issues, and achieve risk analysts, and common modeling goals
• Lead projects, teams, and mentor

Required Qualifications:

• 5+ years of Risk Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Proven experience in market risk analytics , stress testing, and regulatory reporting.
• Advanced proficiency in SQL and Python , including experience with data pipelines, statistical modeling, and automation.
• Strong understanding of data governance , integrity frameworks, and risk data aggregation principles.
• Ability to work independently while influencing and mentoring peers and junior team members.
• Excellent communication and stakeholder management skills.

Job Expectations:

• Lead and execute advanced business modeling and analytics initiatives with broad organizational impact, particularly in stress testing and portfolio analysis.
• Design, review, and optimize complex programming models to extract, transform, and analyze data from large-scale databases using SQL and Python.
• Drive pilot programs derived from analytical models, ensuring successful rollout and adoption across supported business units and product lines.
• Make strategic decisions on product modeling, risk exposure, and data architecture, with a deep understanding of regulatory frameworks, compliance requirements, and internal policies.
• Collaborate and consult with cross-functional teams, including risk analysts and managers, to resolve production and regulatory issues and align on modeling goals.
• Mentor and guide team members by sharing technical expertise, promoting best practices, and fostering a culture of continuous learning and innovation.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead contract negotiations and manage supplier relationships of high risk or complexity with significant impact to the business strategy
• Manage suppliers and relationships from a life-cycle perspective with a focus on reducing cost or spend, increasing customer satisfaction, and maximizing business impact
• Establish e-business, procure-to-pay, environmental, and Strategic Sourcing cost reduction strategies to continually improve category effectiveness and efficiencies
• Customize legal contract language to proactively anticipate technology, market and business issues
• Control all aspects of negotiation and set negotiation strategy
• Support acquisitions including negotiation reassignment on high risk contracts
• Participate in the review of closing agreements
• Lead projects required to ensure legal and regulatory compliance, as well as educate and act as a resource for Contract Analysts with regard to such issues
• Educate Contract Analysts and business partners on risk issues and handle vendor disputes
• Provide direction and guidance to less experienced staff
• Partner with business units to issue and evaluate Request For Proposals and to ensure successful implementation of agreements
• Partner with business units to ensure standard contracts include corporate requirements
• Establish and maintain a good rapport with executive management, vendors, and third party lessors or manufacturers to optimize negotiation, savings and service improvements and problem resolution
• Act as a focal point for coordinating sourcing efforts across business entities

Required Qualifications:

• 10+ years of Sourcing, Procurement experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

• Wells Fargo is seeking a Lead Systems Operations Engineer.

In this role, you will:

• Lead complex, broad impact initiatives including provision of high-level systems consultation for the technology teams
• Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
• Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
• Make decisions on technical changes and enhancements
• Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
• Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals

Required Qualifications:

• 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Expectation:

• Responsible for leading Level 2 Platform support forReconciliation/Securitiesautomation/improvements.
• Deliver day-to-day application production support services for international suite of applications catering operations in APAC, EMEA and NAM locations.
• Able to guide team towards daily administration and support of these applications technically.
• Sound knowledge in IT Service Management, ITIL, Incident, Problem, Change, Release Management & Service transformations.
• Responsible for understanding the application and work towards creation of SLA and BCP plans.
• Strong problem-solving skills and be able to apply creativity to improve processes.
• Help to deliver timely, accurate and actionable business information
• Streamlining support by identifying areas for improvement within both the team and applications
• Ability to understand and escalate issues efficiently and appropriately.
• Ability to lead multiple application support groups supporting critical payment/Regulatory applications that are running 16x7
• Identify system bottlenecks and opportunities for process improvements
• To be able to lead cross application support programs, which will help teams overcome bandwidth challenges and focus more on engineering activities
• Contribute towards application stability, identify incident patterns, and report vulnerability in production environment.
• Champion continuous improvement work across Technology & Infrastructure teams to drive stability, Resiliency, Client delight and operational excellence.
• Identify and implement service delivery improvements through automation.
• Ability to lead team and lead projects/initiatives with high risk and complexity
• Provide technical assistance/solutions to the teams in access related issues that encounter when working on cross applications support
  

Additional Required Qualifications

• Overall experience including application support, development and deployment in Banking industry.
• Should have at least 4+ years of experience in leading the Application support for multiple business critical applications.
• Keep abreast with new technologies and tools and providing recommendations for process improvements
• Good understanding of payment flows, Reconciliation and Regulatory reporting
• Must have clear understanding of OLA's and SLA's with respect to payments and currency cut-off's
• Must have knowledge of relational databases – Oracle, SQL Server.
• Must have attention to detail, a commitment to Quality and be business focused.
• Excellent presentation skills, including ability to engage with leadership at all levels of and organization
• Strong presentation and training skills.
• Hands on experience using monitoring tools like Grafana, Splunk, AppDynamics, Netcool, APM or equivalent tool is preferred
• Must be able to work in a fast-paced environment and have strong time management skills.
• Strong hands-on experience in Production support in a financial services company.
• Understanding current challenges and being able to prioritize initiatives to improve operational support

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

This role requires experience in strategy and planning, a flair for executive presentation and data, and an ability to prioritize and execute on strategic goals

In this role, you will::

• Support the COO Business Office Manager as a central coordination point for all Corp Services teams and support Corp Services leader in
  • Design & drive leadership planning sessions to review the progress of strategic initiatives / programs
  • Create framework and report on all key program metrics (Global delivery, people, financial, performance)
  • Monitor and track BUR cadence for Corp Services leader with US Functional heads
  • Help in standardization and harmonization of processes best practices across function and locations
• Manage ad-hoc projects and requests for data
• Represent the COO functions delivery group in the I&P COO Business Forum
• Provide a central coordination for other support groups to interface across Corp Services.
• Support I&P legal entity initiatives – Site, Compliance and employee related.
• Risk Management: Proactively identifying risks and building robust internal controls

Strategic Management

• Support Business Execution Senior Manager in executing the group’s strategy based on direction from the Corporate Services Delivery Executive
• Co-ordinate global delivery planning for COO functions
• Facilitate the progression of ideas to business cases and projects in accordance with agreed priorities

Financial

• Support Business Execution Senior Manager is working with Finance to monitor and report on key metrics for the group

Relationship Management

• Initiating, developing, and maintaining relationships with stakeholders across Wells Fargo
• Build strong relationship with all leaders of the COO Functions Delivery organization and their management teams
• Understand the business goals and priorities of the respective stakeholders to deliver the same.
• Establish effective communication with partners
• Continually identify and drive opportunities improvements in effectiveness, efficiency and experience

Operational Management

• Create reports and processes to monitor operational performance of the group
• Establishment of service performance measures tied to business outcomes
• Review and drive improvements in policies, practices and procedures on an ongoing basis with the view to creating an environment of constant improvement
• Evaluate impact, implement and measure improvements in standards achieved. Build up and maintain a sound knowledge of industry practices and procedures and examine value to the current internal environment
• Ensure no surprises, and active risk management.
• Create visibility of operations through reporting / metrics for the group’s management
• Continuously strive towards effectiveness, efficiency and experience.

Required Qualifications:

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired experience profile

• Required to have 5+ years’ experience in strategy, planning or business operations, with last 2-3 years in roles with executive interaction
• Experience with in-house centers would be an advantage, especially in the Banking/ Financial Services domain
• Must demonstrate drive for results in impacting business outcomes.
• Demonstrates a high degree of reliability, integrity, and trustworthiness in all areas
• Takes ownership for responsibilities and for management of risk exposure
• Must demonstrate keen eye for detail, ability to analyze and interpret data
• Influencing skills and working effectively in a matrix
• Prioritization and time management
• High degree of comfort with Data, Reporting, Analytics
• Has had exposure to in process improvement and quality frameworks.
• Strong MS Office skills. Should be proficient in working on MS Excel, MS PowerPoint, MS Visio, etc.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.