Business Execution Associate - Financial Crimes jobs at Wells Fargo in India, Bengaluru

In this role, you will:

• Participate in low-risk initiatives within Risk Analytics
• Review process production, and model documentation in alignment with policy, analyzing trends in current population
• Receive direction from manager
• Exercise judgment within Risk Analytics while developing understanding of analytic models, policies, and procedures
• Provide monthly, quarterly, and annual reports to manager and experienced managers

Required Qualifications:

• 6+ months of Risk Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Join the Independent Quality Assurance (IQA) team within the Corporate Risk Reporting & Analysis (CRRA) group.
• Conduct report-level and dashboard testing in alignment with established quality assurance standards.
• Reconcile CRRA report outputs with authoritative data sources based on defined business requirements.
• Perform independent recalculations to validate the accuracy of reported information.
• Review report content to ensure compliance with quality control guidelines.
  Maintain effective communication with the reporting team to stay informed about report updates and changes.
• Deliver timely and comprehensive reporting of QA results to the reporting team.
• Contribute to low-risk initiatives within the Risk Analytics function.
• Review production processes and model documentation to ensure alignment with policy, and analyze trends within current data populations.
• Operate under the guidance of the manager while exercising sound judgment within Risk Analytics.
• Develop a working understanding of analytic models, policies, and procedures.
• Prepare and submit monthly, quarterly, and annual reports to the manager and senior leadership.
• 1–3 years of experience in Operational Risk, or equivalent demonstrated through a combination of professional experience, education, training, or military service.
• Proficiency in business intelligence and workflow tools such as Power BI, Tableau, and JIRA.
• Hands-on experience with SQL and Python for data analysis and automation.
• Strong technical aptitude with proven problem-solving capabilities.
• Excellent communication skills, high initiative, and strong interpersonal and collaboration abilities.
• Demonstrated critical thinking and analytical skills, with the ability to conduct reconciliation activities and effectively report findings.
• Results-oriented mindset with a commitment to delivering high-quality work.

Job Expectations:

• Should be in office for 3 days and for 8 hours.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
• Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
• Determine areas of strength or Business Execution opportunity within defined scope of work
• Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
• Utilize independent judgment to guide moderate risk deliverables
• Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
• Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
• Collaborate and consult with leaders and executive management
• Provide work direction to less experienced Strategy and Execution staff

Required Qualifications:

• 2+ years ofBusiness Execution, Implementation, or Strategic Planningexperience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience inBusiness Execution, Implementation, or Strategic Planning, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Bachelor’s degree in business administration, Information Technology, or a related field.
• experience in incident management, business operations, or consulting roles.
• Experience in preparing PowerBI dashboards
• Excellent communication and stakeholder management skills.
• Strong analytical, decision-making, and problem-solving abilities.
• Proficiency in incident management tools

Job Expectations:

• Develop, publish and manage PowerBI reporting for Incident Management.
• Supporting ad-hoc reporting requirements.
• Deliver detailed reports on incident trends, resolution timelines, and root cause analyses.
• Work closely with business leaders to align incident management efforts with organizational priorities.
• Utilize analytics and monitoring tools to assess incident trends and propose data-driven solutions.
• Oversee the business execution of incident management practices to ensure timely and effective resolution of incidents.
• Conduct impact assessments to evaluate how incidents affect business operations.
• Implement proactive measures to mitigate the risk of recurring incidents.
• Serve as the primary business liaison during incident escalations, providing clear and concise updates to leadership and stakeholders.
• Leverage Incident Management tools to manage incident lifecycles effectively.

Nigh shift rotational - 18:30 to 03:30 and 21:30 to 06:30

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Support a variety of operational tasks for simple or routine securities
• Identify ways to improve the overall process
• Perform routine duties such as processing, reconciling transaction and research inquires
• Regularly receive direction from supervisor and escalate issues to more experienced roles
• Review less complex documents
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 6+ months of Security Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Manage and develop team of business systems consulting staff or technology systems analysts in providing technical solutions with moderate complexity and risk in the area technology business systems, and engage business and technical groups associated with the function
• Identify opportunities for process improvement and risk factors in key areas of technology risk including security, stability, and scalability
• Make decisions and resolve issues regarding technology or related policies that may impact multiple lines of business
• Interpret business requirements and provide in depth technical expertise and consultation to business and systems management
• Collaborate and consult with business and technical groups or management to ensure effective technical solutions are provided based on business requirements
• Interact directly with technology systems analysts for conducting evaluations of business requirements and recommend appropriate technological alternatives
• Manage allocation of people and financial resources for Technology Business Systems
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 4+ years of Technology Business Systems, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years Leadership experience

Desired Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
• Experience in IT Service Management, IT Operations, and enterprise service delivery.
• Hands-on experience with ServiceNow ITSM platform including module customization, scripting, and workflow design.
• Strong experience in SQL (MySQL, PostgreSQL, SQL Server) for data querying, optimization, and analytics.
• Expertise in Power BI for building data models, visualizations, and integrating ITSM metrics for executive reporting.
• Deep understanding of ITIL framework and its practical application in ITSM and ITOM environments.
• Experience with ServiceNow integrations including MID Server, Integration Hub, and scripting using JavaScript.
• Proven ability to lead cross-functional teams and manage large-scale ITSM projects in Agile/Scrum environments.
• Strong analytical, problem-solving, and communication skills.
• ServiceNow Certified Implementation Specialist (ITSM) or Certified Application Developer.
• Experience with additional ServiceNow modules such as ITOM, HRSD, or CSM.
• Familiarity with cloud platforms (AWS, Azure) and DevOps tools (Jenkins, Git).
• Exposure to GRC, CMDB, and automation frameworks within ServiceNow

Job Expectations:

• Design, configure, and customize ServiceNow ITSM modules including Incident, Problem, Change Management, and Service Catalog to align with enterprise service delivery goals.
• Lead end-to-end ServiceNow ITSM implementations, ensuring alignment with ITIL best practices and organizational objectives.
• Architect and implement integrations between ServiceNow and external systems using REST/SOAP APIs, Python scripts, Power BI connectors, and PyCharm for development and debugging.
• Oversee SQL database operations including querying, optimization, and data migration to support reporting and analytics within ServiceNow and BI platforms.
• Drive the creation of interactive dashboards and reports in Power BI by integrating ServiceNow data and other sources to provide actionable insights.
• Collaborate with cross-functional teams including IT operations, business analysts, and developers to gather requirements and deliver scalable ITSM solutions.
• Conduct performance tuning, upgrades, and code reviews for ServiceNow instances to ensure optimal performance, security, and compliance.
• Provide technical leadership and mentorship to team members on ServiceNow, Python, SQL, Power BI, and PyCharm best practices.
• Ensure governance, risk management, and compliance (GRC) alignment in all ITSM processes and implementations.
• Manage service delivery KPIs, SLAs, and continual improvement initiatives across ITSM and ITOM domains.
• Lead and manage mid to large-sized teams (10–50 members) across multiple geographies, ensuring high performance, collaboration, and accountability.
• Foster a culture of innovation, continuous improvement, and customer-centric service delivery within the ITSM function.
• Provide strategic direction, coaching, and career development support to team members, enabling growth and skill enhancement.
• Drive resource planning, workload distribution, and performance management to meet project timelines and service delivery goals.
• Facilitate effective communication across teams and stakeholders, ensuring alignment on priorities, risks, and dependencies.
• Champion Agile and DevOps practices to improve delivery velocity and operational efficiency.
• Resolve conflicts, manage escalations, and ensure team morale and motivation are maintained during high-pressure situations.
• Represent the ITSM team in leadership forums, steering committees, and executive reviews.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Supervise entry to mid level roles in transactional or tactical less complex tasks and processes to ensure timely completion, quality and compliance
• Manage the implementation of procedures, controls, analytics and trend analysis to ensure identification, prevention execution, detection, investigation, recovery, government and internal reporting of financial crime activity
• Maintain awareness of financial crimes activity companywide and ensure all issues are proactively addressed, and escalated where necessary
• Ensure compliance with regulatory requirements such as Bank Secrecy Act, USA PATRIOT Act, and FACTA
• Identify opportunities for process improvement and risk control development in less complex functions
• Manage a risk based financial crimes program or functional area with low to moderate risk and complexity
• Lead implementation of multiple complex initiatives with low to moderate risk
• Make supervisory and tactical decisions and resolve issues related to team supervision, work allocation and daily operations under direction of functional area management
• Leverage interpretation of policies, procedures, and compliance requirements
• Collaborate and consult with peers, colleagues and managers
• Ensure coordination with team, line of business, other business units, Audit, and regulators on risk related topics
• Manage allocation of people and financial resources for Financial Crimes
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 2+ years of Financial Crimes, Operational Risk, Fraud, Sanctions, Anti-Bribery, Corruption experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years of Leadership experience

Desired Qualifications:

• Anti -Money Laundering (AML) / Bank Secrecy Act (BSA) experience including strong knowledge and understanding of transaction monitoring.
• Experience leading a team responsible for conducting Financial Crimes/ AML / KYC related research, analyzing the results of the research, and summarizing the results of the research and analysis in a clear and concise manner.
• Proven and demonstrated leadership skills including relationship building, partnering and collaboration skills.
• Strong analytical skills with high attention to detail and accuracy.
• Strong verbal and written communication skills.
• Ability to identify, cross-reference, and articulate ambiguous information and act accordingly.
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities.
• Ability to think strategically, implement, and deliver business objectives.
• Strong time management skills and ability to meet deadlines.
• Microsoft Office (Word, Excel, and Outlook) skills
• ACAMS/ICA certification

Job Expectations:

• Ability to work from the approved location in the job posting
• Ability to work overlap US time zone and flexible hours

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Supervise a team of specialists within a fraud and claims program for proactive fraud identification, prevention, and detection, as well as ensuring the recovery, execution, and handling of claims
• Identify opportunities for process improvement and risk control development in fraud and claims management to maximize efficiency and enhance customer service
• Make supervisory decisions and resolve issues related to work distribution under direction of fraud and claims management
• Leverage interpretation of internal processes and procedures to establish performance standards, evaluate performance, develop training materials, and ensure compliance with internal policies, risk controls, and government regulations
• Collaborate and consult with customers, vendors, and other functional areas to resolve escalated issues
• Interact directly with fraud and claims management to develop and implement functional area policies or procedures, and to provide exceptional customer experience
• Manage allocation of people and financial resources for Fraud and Claims Operations
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 2+ years of Financial Services, Fraud, or Investigation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years Leadership experience

Required Qualifications for Europe, Middle East & Africa only:

• Experience in Financial Services, Fraud, Investigations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Leadership experience

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.