Associate Operations Processor jobs at Wells Fargo in India, Bengaluru

In this role, you will:

• Participate in low-risk initiatives within Risk Analytics
• Review process production, and model documentation in alignment with policy, analyzing trends in current population
• Receive direction from manager
• Exercise judgment within Risk Analytics while developing understanding of analytic models, policies, and procedures
• Provide monthly, quarterly, and annual reports to manager and experienced managers

Required Qualifications:

• 6+ months of Risk Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Join the Independent Quality Assurance (IQA) team within the Corporate Risk Reporting & Analysis (CRRA) group.
• Conduct report-level and dashboard testing in alignment with established quality assurance standards.
• Reconcile CRRA report outputs with authoritative data sources based on defined business requirements.
• Perform independent recalculations to validate the accuracy of reported information.
• Review report content to ensure compliance with quality control guidelines.
  Maintain effective communication with the reporting team to stay informed about report updates and changes.
• Deliver timely and comprehensive reporting of QA results to the reporting team.
• Contribute to low-risk initiatives within the Risk Analytics function.
• Review production processes and model documentation to ensure alignment with policy, and analyze trends within current data populations.
• Operate under the guidance of the manager while exercising sound judgment within Risk Analytics.
• Develop a working understanding of analytic models, policies, and procedures.
• Prepare and submit monthly, quarterly, and annual reports to the manager and senior leadership.
• 1–3 years of experience in Operational Risk, or equivalent demonstrated through a combination of professional experience, education, training, or military service.
• Proficiency in business intelligence and workflow tools such as Power BI, Tableau, and JIRA.
• Hands-on experience with SQL and Python for data analysis and automation.
• Strong technical aptitude with proven problem-solving capabilities.
• Excellent communication skills, high initiative, and strong interpersonal and collaboration abilities.
• Demonstrated critical thinking and analytical skills, with the ability to conduct reconciliation activities and effectively report findings.
• Results-oriented mindset with a commitment to delivering high-quality work.

Job Expectations:

• Should be in office for 3 days and for 8 hours.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

• Wells Fargo is seeking a Senior Systems Operations Engineer.

In this role, you will:

• Lead or participate in managing all installed systems and infrastructure within the systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Expectations:

• Challenging Support Role in L1 & L2 / L3 involving Production Support and Deliversion, RCA on Recurring events, Automation, Solution Proposals along with BAU Support as per ITIL Framework Standards
• In this role
• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
• Deliver Production & Platform support involves being on standby for providing 24x7 support & Responsible to maintain high availability of the systems & applications
• Responsible for Driving SRE Initiatives (Automation, Instrumentation, Resiliency, Reliability and Stability Improvement)
• Responsible for Executing Compliance Related Remediations, Challenging Application Releases from quality and risk standpoint, Understanding and Solutioning over recurring issues by RCA
• Responsible for Change & Release Management & Be a gate keeper for making sure no releases issues by efficient review
• Support the complex technical issues & initiatives (Upgrade/Tech Refresh) for large-scaleapplications/systems/DBs/othertechnical products/services. Development of technical support strategies & plans; Automation & Instrumentation to enable efficiency in restoration & stability
• Works on complex problems, debugging & propose solutions where analysis of situations or data requires evaluation of complex business problems.
• Evaluate SLA, identifies gaps, suggest changes to assure supporting SLAs. Performs complex migrations from development to production, upgrades, installations and/or configurations
• Problem Management identifying recurring/chronic issues & improvement areas & take initiative in implementing the innovative solution causing efficiency.
• Provides the ongoing operational support for the ETL platform & nightly batch jobs assuring application health & scheduled data loads / work arounds on time
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Additional Required Qualifications

• Core skills – 4+ years in with Production Support experience. Strong in 3 tier application Concepts, with Load balancing, Veritas Clustering, Site minder Authentication, MQ integration, BI Publisher Integration hands on.
• Experience with engineering automation solutions using shell, PowerShell, and Python scripting.
• Good Knowledge in Unix/Linux OS, and shell scripting, DevOps, Autosys job setup and monitoring.
• Experience with Applications and Database (Oracle) Performance Tuning, Scaling, Security, Capacity Planning, Resiliency Best Practices.
• Basic knowledge of IHS, Apache Httpd, WebSphere Application Server, F5 concept, NAS/SAN storage.
• Worked on Venafi Certificate Management System.
• Good business communication skills in English.
• Good understanding of different monitoring tools like AppDynamics, Splunk, SiteScope, APM.
• System Knowledge & Analysis.
• Problem solving & critical thinking
• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• experience in Workflows / Java / ETLs
• Strong SQL Knowledge (Preferably SQL Server / Oracle)
• Understanding of Openshift and Cloud platforms
• Exposure to any SRE Concepts and Tools especially Monitoring / Observability / Automation tools (ITRS, AppD, Grafana, Kafka, Ansible)

Desired Qualifications:

• Any ETL (Preferably and SSIS) or Reporting (Preferably SSRS) Tools
• Experience in any of the technologies viz- (Java application support), Web Servers (related to IIS / TOMCAT / Weblogic) and Windows Servers concepts would be added advantage
• Experience or exposure to Infrastructure concepts (Nodes, Clusters, Physical Access hardware)
• Flexible and adapt to new technologies as quick leader as per project demand
• Exposure and Hands on over Scripting (Python, Powershell, Perl or Korn), BI Tools (Tableau / Power BI )
• ITIL V3 / Architectural exposure (recommended)

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Support a variety of operational tasks for simple or routine securities
• Identify ways to improve the overall process
• Perform routine duties such as processing, reconciling transaction and research inquires
• Regularly receive direction from supervisor and escalate issues to more experienced roles
• Review less complex documents
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 6+ months of Security Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Python , Prompt engineering , Machine learning
• 4+ Years of experience in Production / Application support teams (including troubleshooting application issues / installations / deployments / configurations)
• 2+ Years of experience in Windows or Linux Administration
• Change/problem/incidentmanagement experience
• For Windows environments – experience in IIS, SQL Server Administration, Windows administration, Windows PowerShell scripting
• For Linux environments - experience in Unix Scripting
• Experience with scheduling tools such as Autosys
• Experience with app or web servers such as Apache, Tomcat, WebLogic, WebSphere, JBOSS (and/or combination of these)
• Experience with databases such as Oracle, SQL Server, NoSQL (and/or combination of these)
• DevOps tools/experience - Github, Jenkins, Azure DevOps, Ansible
• Experience with SRE, Application, System and Database monitoring tools such as ITRS, AppDynamics, Splunk, Netcool, Elk and Basemon
• SSL Certificate management experience
• Knowledge of ticket tracking tools such as ServiceNow, Jira
• Experience with Agile / Kanban methodologies

Job Expectations:

• Having Knowledge on monitoring tools like ITRS , AppDynamics, SPLUNK , Grafana , Service Now Autosys/Control-M , AiOps - (Mandatorily should have used it, Preferable if candidate has worked on its setup) Netcool uDeploy GitHub JIRA/Confluence
• History of implementation of efficiencies, resiliencies, automations and transformations
• He/She must have knowledge on AI tools like chatgpt , prompt engineering , Co-pilot
• Ai , Machine Learning, Prompt engineering are required

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products
• Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
• Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards
• Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership
• Prioritize work and provide day-to-day leadership to team
• Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 6+ years of Trade Service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience in Trade Service, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Demonstrates the inter-personal skills to identify and appropriately act upon scenarios requiring escalation or further due diligence
  6+ years in a role with exposure to BSA/AML, Sanctions and Anti-boycott policies and procedures, and demonstrates an ability to understand and consistently adhere to procedures related to these subjects
• Possess the written and verbal communication skills to provide clear and concise risk escalations

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Engineer needs to be having strong working experience in RedHat Linux and Windows OS environment., in order to manage system changes and technical support for Alvaraia/Verint Workforce Management, Nice Recording Solution, Nexidia Analytics Solution, and associated Contact Center application systems. They need a strong working knowledge of SQL Scripting and DB configuration and deployment. They should also be knowledgeable about SSL certificate management, and SSL handshake troubleshooting.- Working experience in RedHat Linux, Windows OS environment
- IBM WebSphere Application Server/Apache HTTP/Tomcat/IIS Administration
- SQL and Shell Scripting
- ServiceNow Incident and change management
- SSL certificate management in Web and Application server
- Any Cloud experience
- We use NDM, Autosys, Crystal Reports but it will be difficult to find someone with all technologies we use. We should be good with the above.
- Knowledge on Observability tools (Splunk, Thousand Eyes)

In this role, you will:

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualification:

• Alvaraia/Verint Workforce Management, Nice Recording Solution, Nexidia Analytics Solution, and associated Contact Center application systems.
• SQL Scripting and DB configuration and deployment.
• CCaaS or Five9 is an added advantage.
• Cloud Certification

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Supervise entry to mid level roles in transactional or tactical less complex tasks and processes to ensure timely completion, quality and compliance
• Manage the implementation of procedures, controls, analytics and trend analysis to ensure identification, prevention execution, detection, investigation, recovery, government and internal reporting of financial crime activity
• Maintain awareness of financial crimes activity companywide and ensure all issues are proactively addressed, and escalated where necessary
• Ensure compliance with regulatory requirements such as Bank Secrecy Act, USA PATRIOT Act, and FACTA
• Identify opportunities for process improvement and risk control development in less complex functions
• Manage a risk based financial crimes program or functional area with low to moderate risk and complexity
• Lead implementation of multiple complex initiatives with low to moderate risk
• Make supervisory and tactical decisions and resolve issues related to team supervision, work allocation and daily operations under direction of functional area management
• Leverage interpretation of policies, procedures, and compliance requirements
• Collaborate and consult with peers, colleagues and managers
• Ensure coordination with team, line of business, other business units, Audit, and regulators on risk related topics
• Manage allocation of people and financial resources for Financial Crimes
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 2+ years of Financial Crimes, Operational Risk, Fraud, Sanctions, Anti-Bribery, Corruption experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years of Leadership experience

Desired Qualifications:

• Anti -Money Laundering (AML) / Bank Secrecy Act (BSA) experience including strong knowledge and understanding of transaction monitoring.
• Experience leading a team responsible for conducting Financial Crimes/ AML / KYC related research, analyzing the results of the research, and summarizing the results of the research and analysis in a clear and concise manner.
• Proven and demonstrated leadership skills including relationship building, partnering and collaboration skills.
• Strong analytical skills with high attention to detail and accuracy.
• Strong verbal and written communication skills.
• Ability to identify, cross-reference, and articulate ambiguous information and act accordingly.
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities.
• Ability to think strategically, implement, and deliver business objectives.
• Strong time management skills and ability to meet deadlines.
• Microsoft Office (Word, Excel, and Outlook) skills
• ACAMS/ICA certification

Job Expectations:

• Ability to work from the approved location in the job posting
• Ability to work overlap US time zone and flexible hours

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.