Senior Analyst Support Operations jobs at Walkme in United States, Raleigh
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Company (1)
Job type
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Job title (1)
United States
State
Raleigh
8 jobs found
23.06.2024
WM
WalkMe Senior Analyst Support Operations United States, North Carolina, Raleigh
Develop operational procedures for the CSG Support organization. Work with and communicate changes to the senior team members globally across our Operations, Support, Services, Customer Success, Sales and Product teams....
Conduct SLA and case reviews upon request and provide detailed reports. Monitor incoming CSAT survey results and identify feedback that needs to be actioned on. Conduct quality feedback scoring and...
Develop operational procedures for the CSG Customer Success organization. Work with and communicate changes to the senior team members globally across our Operations, Customer Success, Services, Renewals, Sales and Product...
Develop operational procedures for the CSG Customer Success organization. Work with and communicate changes to the senior team members globally across our Operations, Customer Success, Services, Renewals, Sales and Product...
Develop operational procedures for the CSG Support organization. Work with and communicate changes to the senior team members globally across our Operations, Support, Services, Customer Success, Sales and Product teams....
Develop and orchestrate integrated marketing campaigns: Devise full-funnel marketing strategies aligned with WalkMe's goals, utilizing a variety of channels such as email, social media, webinars, events, and more to drive...
Project Management. Identify and help prioritize important Partner Success projects across delivery and managed services and serve as Project Manager. Maintain project management best practices such as project plans and...
Develop operational procedures for the CSG Support organization. Work with and communicate changes to the senior team members globally across our Operations, Support, Services, Customer Success, Sales and Product teams....
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