Enterprise Customer Experience Manager jobs at Vimeo in United States, New York
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37 jobs found
10.03.2025
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Vimeo Contract Creative Production Project Manager United States, New York, New York
Project Management:. Coordinate with producers to establish and maintain project timelines. Track project progress and identify potential bottlenecks or risks. Ensure timely completion of tasks and deliverables. Partner with Creative...
Project Management: Assist Customer Experience teams with ongoing projects, such analyzing customer data and identifying areas for improvement. Data Analysis: Track key customer success metrics, analyze customer data to identify...
Lead chatbot development: Own the strategy, roadmap, design, implementation, and ongoing optimization and expansion of Vimeo’s customer-facing support chatbot. Implement and facilitate sustainable processes across Digital Support to regularly train...
Support all Zuora or related financial system changes, inclusive of design documentation, implementation testing along with preparation of supporting testing documentation. Participate in technical discussions and define requirements for cross-functional...
Collaborate with cross-functional teams to develop and improve video analytics products that meet customer needs and drive business impact. Dive into the details of the product, helping to define and...
Develop a compelling product vision that is built on top of a deep, data-driven understanding of the customer. Deliver platform solutions that enable small and large-scale organizations to efficiently manage...
Collaborate with cross-functional teams to develop and improve video analytics products that meet customer needs and drive business impact. Dive into the details of the product, helping to define and...
Project Management:. Coordinate with producers to establish and maintain project timelines. Track project progress and identify potential bottlenecks or risks. Ensure timely completion of tasks and deliverables. Partner with Creative...
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