Sr Engineer Database jobs at Verint

Overview of Job Function:

The Fraud Security Solutions (FSS) Sr. Technical Consultant is a role that requires working in close partnership with the Wells Fargo technical IT team and their Integrators to ensure long-term success for both the End-Customer and FSS. The Sr. Technical Consultant will be responsible for leading technical tasks, projects, and regular communication updates, both on-site and remote, in order to promote a productive and positive relationship, ensuring Wells Fargo success by following a defined methodology and by coordinating FSS resources in Sales, Professional Services, Product House and Support.

Principal Duties and Essential Responsibilities:

• Serve as the primary technical point of contact for all assigned tasks and projects at Wells Fargo. Embed within the Wells Fargo IT technical team for all Verint video solutions projects, technical issues, and communication updates.
• Complete all assigned tasks, either on-site at Wells Fargo locations (primarily Charlotte, NC) or remote, which may include installations, upgrades, new releases, configuration, testing, investigation and troubleshooting of application software, hardware components, DVR firmware, camera firmware, network switches, and other third-party integrations.
• Manage the technical escalation process through the Verint FSS customer support team, tier 3, and product house escalation teams, and provide timely updates.
• Manage technical status reports and project tracking updates with a regular communications cadence to the Verint FSS Customer Success Director, Sales Director and senior Technical Liaison.
• Manage daily operations and work with the Verint FSS Wells Fargo account team to position both FSS and Wells Fargo to drive achievement of Verint goals and customer objectives.
• Participate in weekly technical tracking meetings and quarterly QBR meetings reporting on progress against technical tasks and goals.
• Develop and manage process documentation for product deployment efforts.
• Develop and manage user acceptance requirements and deployment to include Proofs of Concept (POC) and pilot efforts.
• Provide training to bank personnel using online and in-person tools.
• Oversee and direct analytics/AI deployments on a large scale.
• Oversee and direct cloud testing and deployment of the Verint FSS Cloud solution.

Minimum Requirements:

• Bachelor’s Degree in IT, Computer Science or other related field, or equivalent work experience.
• 7+ years’ experience in a technical, customer facing role
  or
  physical security in the U.S. banking sector.
• Strong technical skills in enterprise software, video surveillance systems, database technology, network management, application configuration, and troubleshooting.
• Strong experience in user acceptance testing to include development of user requirements as well as overseeing the testing within the customer environment.
• Strong project management experience using multiple tools for tracking and managing large scale software deployments.
• Experience rolling out large scale (100 plus) sites of video analytics, tracking accuracy, and monitoring effectiveness of those analytics, and reporting findings to business unit.
• Proven record in process documentation for large scale security systems deployments.
• Experience using online and in-person training tools to improve the level of understanding of security systems to a large, enterprise user base.
• Excellent and professional written/verbal communication and listening skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences, including non-technical.
• Strong technical aptitude and demonstrated ability to communicate using standard IT and software terminology.
• Ability to prioritize and drive cross-functional issues to a successful resolution on behalf of Wells Fargo.
• Excellent track record in developing relationships with a high degree of integrity and trust.
• Willingness and ability to travel up to 50% domestically, occasionally at short notice.
• Must reside in Charlotte, NC or within 4-5 hours driving distance.
• Successful completion of the background check process, including but not limited to employment, education, criminal convictions, OFAC, SS Verification and credit, where available and in accordance with federal and local regulations
• Wells Fargo may request that additional checks be conducted on Verint employees. Verint reserves the right, consistent with applicable law, to require employees in certain positions to undergo background checks periodically or as needed based on our customers' requirements.

Preferred Requirements:

• Experience with the installation, support, usage, or administration of Verint FSS software and hardware.
• Experience in managing large, complex physical security projects and tasks in the US banking sector.
• Leadership experience focusing on multi-team collaboration and operations.
• Deep understanding of large financial institution challenges and scalability concerns.

Principal Duties and Essential Responsibilities:

• Design and develop overall data architecture to ensure the effective storage, retrieval, and analysis of large-scale data sets
• Build and maintain scalable data pipelines for ingesting, processing, and transforming data from various sources into our data warehouse or data lake. Ensure data quality and data consistency throughout the pipeline
• Optimize data storage, retrieval, and processing performance through indexing, partitioning, and caching techniques
• Evaluate and select appropriate technologies, tools, and platforms for data processing
• Improve availability and reliability of data streaming pipeline
• Evaluate the scalability of data architecture to accommodate future growth and changing business needs
• Develop build and deployment automation for microservices using CI/CD

Essential Requirements:

• Bachelor's degree in Computer Science, Engineering or related field
• 8+ years developing backend services with Java/ Scala/Python
• Strong modern data store knowledge including traditional data warehouse and data lake
• Experience on solution design with microservices dealing large scale datasets
• Experience in automating operational tasks through development and coding.
• Hands-on experience using Maven, Jenkins, Git, JUnit
• 5+ years working experience using cloud services in AWS or other cloud provider
• Excellent communication skill

Preferred Requirements:

• Knowledge of Spark (java, Scala)
• Knowledge of Databrick
• Hands-on experience with Docker and Kubernetes
• Experience working in cloud environments: AWS and/or Azure
• Familiarity with performance monitoring using Datadog
• Understanding of asynchronous Java programming

MIN: $135K

MAX: $190K

What You’ll Do

• Develop a comprehensive 12-month strategy for Verint and marketing partnerships, working closely with leaders in marketing and sales.
• Drive the execution of marketing plans, ensuring they maximize business impact and are delivered on time and within budget.
• Own relationships with partner marketing leads, co-developing joint programming, securing funding, and executing external campaigns.
• Partner with internal teams to manage the planning and execution of large-scale events, aligning efforts with broader marketing campaigns.
• Manage various event components, including event operations & complex logistics, venue liaison, trade show booth development, trade show marketing programs, budget management and onsite execution.
• Project manage logistics, securing venues and exhibition space, travel, staffing and development of creative concepts.
• Lead budget management for Partner marketing initiatives, ensuring resources are allocated efficiently to achieve the highest ROI.
• Help with the creation of event-focused sales engagement and enablement programs to ensure targeted audience recruitment.

What You’ll Need

• Bachelor’s degree or equivalent, preferably in Business, Marketing, or Communications.
• 12 years of marketing experience, preferably in partner marketing, with a background in cloud technology partnerships2-5 years combined corporate and tradeshow event experience. Experience at a SaaS-based B2B technology company is a benefit.
• Demonstrates strong critical thinking skills and ability to problem solve and resolve obstacles
• High energy, can-do personality and ability to thrive in a high-growth environment.
• Strong focus on execution in a fast-paced environment with a track record of working on multiple events concurrently.
• Expected travel: 30% but may increase / fluctuate based on business needs.
• Proficient in Microsoft Office programs (Excel, Word, PowerPoint). Salesforce.com, Wrike knowledge is a benefit.

Minimum Requirements:

• Bachelor’s degree or equivalent, preferably in Business, Marketing, or Communications.
• 12 years of marketing experience, preferably in partner marketing, with a background in cloud technology partnerships 5+ years combined corporate and tradeshow event experience planning and managing tradeshow events logistics including contracting events scheduling speakers.
• Experience managing complex events involving cross-functional internal and external stakeholders.
• Ability to effectively interface and negotiate with outside vendors.
• Able to quickly shift gears between planning and executing activities.
• Excellent Team work, communication and social media skills.
• Ability to travel to conferences and events.
• Strong collaboration skills with the ability to work effectively both independently and as part of a team.
• Strong Project Management: Must be detail oriented and ability to juggle mulitple projects and manage deadlines. MS, Excel and PowerPoint experience.
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.

Preferred Requirements:

• CVENT and Salesforce experience preferred
• Wrike (Project Management), CVENT (Event Management Platform) and Salesforce experience

Principal Duties and Essential Responsibilities:

• Design and develop overall data architecture to ensure the effective storage, retrieval, and analysis of large-scale data sets
• Build and maintain scalable data pipelines for ingesting, processing, and transforming data from various sources into our data warehouse or data lake. Ensure data quality and data consistency throughout the pipeline
• Optimize data storage, retrieval, and processing performance through indexing, partitioning, and caching techniques
• Evaluate and select appropriate technologies, tools, and platforms for data processing
• Improve availability and reliability of data streaming pipeline
• Evaluate the scalability of data architecture to accommodate future growth and changing business needs
• Develop build and deployment automation for microservices using CI/CD

Essential Requirements:

• Bachelor's degree in Computer Science, Engineering or related field
• 8+ years developing backend services with Java/ Scala/Python
• Strong modern data store knowledge including traditional data warehouse and data lake
• Experience on solution design with microservices dealing large scale datasets
• Experience in automating operational tasks through development and coding.
• Hands-on experience using Maven, Jenkins, Git, JUnit
• 5+ years working experience using cloud services in AWS or other cloud provider
• Excellent communication skill

Preferred Requirements:

• Knowledge of Spark (java, Scala)
• Knowledge of Databrick
• Hands-on experience with Docker and Kubernetes
• Experience working in cloud environments: AWS and/or Azure
• Familiarity with performance monitoring using Datadog
• Understanding of asynchronous Java programming

MIN: $135K

MAX: $190K

Principal Duties and Essential Responsibilities:

• Design, develop, and maintain Java-based applications and services.
• Work with cross-functional teams to identify and implement new features and functionality.
• Collaborate with other developers to maintain code quality and ensure the application is scalable and performant.
• Leverage cloud technologies to improve the overall performance and availability of the application.
• Provide technical guidance and mentorship to junior developers.
• Work within Agile/Scrum team to design and implement data pipelines.
• Write unit tests and contribute to integration as well as regression tests.
• Develop automatic detection and remediation to prevent outages.
• Develop build and deployment automation for microservices using CI/CD.

Minimum Requirements:

• Bachelor’s degree in computer science / software engineering (or similar) or equivalent experience
• 3 years experience with Java with Spring boot, practical experience of software development or proven equivalent seniority in software development with product teams
• In-depth technical understanding of data structures, I/O, multi-threading, Restful Web Services
• Strong experience with software development in cloud: AWS, Azure, or GCP
• Experience with cloud-native technologies such as Kubernetes, Docker, and Serverless
• Database knowledge (RDBMS/NoSQL)
• Strong debugging skills of performance/memory leaks/crash/multi-threaded/algorithms.
• Experience with source control tools (GIT or similar)
• Experience with compiling and continuous integration tools like: Eclipse/IntelliJ, Gradle/Maven, Jenkins, Artifactory
• Excellent teamwork and communication skills.
• High self-learning and self-managed abilities.
• Integration/build/static code analysis tools

Preferred Skills:

• Working Knowledge with Python software development

MIN: $90K

MAX: $120K

Principal Duties and Essential Responsibilities:

• Identify market opportunities.
• Define and manage the definition of product vision and strategy in collaboration with stakeholders.
• Convert the vision to a product roadmap.
• Write specifications, prioritize features, build consensus and coordinate product schedules.
• Work closely with highly technical managers and engineering teams to fulfill the product backlog using Scrum/ Agile methodologies.
• Create and lead others for mockups, wireframes or POCs.
• Gather and incorporate product feedback into subsequent product releases.
• Create formal product documentation such as feature sheets and user guides.
• Contribute to definition and execution of internal processes for delivery and maintenance of product offerings in Verint Cloud.
• Partner with marketing and sales enablement to create sales collateral and training that reinforces offering positioning and messaging.
• Work with sales in customer engagements pre and post-sale including challenging and high stakes situations.
• Drive and deliver enablement for sales, presales, partners and services organizations in support of new offering launches.

Minimum Requirements:

• Bachelors degree in Computer Science, Engineering, Information Systems, or other business-related degree, or equivalent work experience
• Minimum of 8+ years of experience in product management or product engineering
• Ability to prioritize and delegate tasks across team boundaries and/or geographically dispersed teams while managing multiple priorities and parallel projects.
• Proven track record of successfully bringing complex software products or services to market, ideally in a B2B environment
• Exceptional strategic thinking and analytical skills, with the ability to translate market insights into actionable product strategies
• Strong content creation and presentation skills, with experience presenting to internal and external audiences.
• Demonstrated leadership abilities, including experience managing and mentoring product teams
• Highly motivated, self-directed, and results-oriented, with a strong sense of ownership and accountability
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations

Preferred Requirements:

• Experience in the software-as-a-service (SaaS) industry, with a focus on contact center or financial services software solutions
• Experience within banking, capital markets or other heavily regulated industries.
• Experience managing big data technology product roadmaps
• Experience with VoIP technology that is used in telephony and unified communication platforms.
• Experience with AI and the use of LLMs