Customer Support Engineer - jobs at Vastdata in United States, Seattle
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Company (1)
Job type
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Job title (1)
United States
State
Seattle
5 jobs found
17.08.2024
V
Vastdata Customer Support Engineer - United States, Washington, Seattle
Build trusted customer relationships based on your customer-first mindset, technical excellence and command of VAST product. Respond to technical support issues quickly, working hands-on-keyboard to solve or escalate the...
Tools & Technology. Process & Policy. Reporting & Analytics. Support & Enablement. Key Initiatives. Act as the primary admin for Salesforce Service Cloud and Salesforce Community Portal, representing customer needs...
Build Technical Customer Relationships (Trusted Advisor). Technical Excellence. VAST Data product expert. Accountable to complete daily technical operations and escalations including direct work on technical support issues to full...
Collaborate closely with sales, customer success, and engineering teams to understand customer requirements, cluster configuration and project timelines. Develop and maintain a comprehensive schedule for field service engagements, ensuring efficient...
Lead and manage technical support programs, helping to organize and track work via sprints or otherwise holding CS team members accountable for incremental progress. Manage prioritized projects outlined in the...
Build trusted customer relationships based on your customer-first mindset, technical excellence and command of VAST product. Respond to technical support issues quickly, working hands-on-keyboard to solve or escalate the...
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