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Job Description:
This job requires partnership with business function leaders, operations process owners and subject matter experts (SMEs), to provide an end to-end view of their processes, analyze impacts and data, and contribute to the optimization of the organization through data accuracy and completeness.
Key responsibilities include applying knowledge of laws, rules, regulations, and information security concepts (e.g., NIST, COBIT, ISO) to validate indicative data alignment to processes and controls to requirements.
Job expectations include using data analytics, identifying gaps in coverage and data inaccuracies, and support remediation activities.
At least 3 years of related experience required.
Responsibilities:
• Manage the process inventory, reflecting accurate information that supports effective decision making, and ensuring compliance to enterprise policy and standard requirements
• Ensures process information meet enterprise standards, adhere to applicable rules, laws, and regulations, and comply with appropriate treatment of risk
• Identifies information security gaps and remediation strategies
• Process analysis to improve data accuracy and completeness
• Process improvements based on enterprise and Global Technology guidelines, organization maturity, challenges and issue remediation
• Provide end-to-end high-quality view of processes within business functions with proper identification of hand-offs and process connectors
• Support the organization’s short-and-long term strategy
• Supports a strategy of continuous improvement and acts as liaison with Global Technology and Enterprise Process Management teams
• Prepare presentations and process overview utilizing models and complementary data to assist leaders in process re-engineering activities
• Partner with stakeholders to ensure the inventory aligns to GIS policy and standard requirements in support of adherence monitoring
Required Qualifications:
• Prior related experience or business exposure desired and strong delivery mindset
• Analytical and design-oriented mindset
• Data analytics and Problem Solving
• Data driven and Trend Analysis
• Delivery Excellence
• Strong presentation skills
• Excels in working among diverse viewpoints to determine the best path forward
• Excellent verbal and communications skills
• Quality Assurance
• Innovative and Critical thinking skills – ability to assess quantitative and qualitative data to identify key themes that require deeper analysis and assessmentOther Qualifications/Desired Skills:
• Ability to identify opportunities from a process efficiency perspective and continuously challenge current state of GIS processes
• Prior experience in Information Security desirable
• Preferred process improvement and Operational Excellence exposure
• Ability to understand new technologies, intellectually curious
• Commitment to challenging the status quo and promoting positive change
• Experience working in a global environment
Skills:
Customer and Client Focus
Interpret Relevant Laws, Rules, and Regulations
Policies, Procedures, and Guidelines
Problem Solving
Quality Assurance
Business Acumen
Controls Management
Innovative Thinking
Process Management
Stakeholder Management
Business Process Analysis
Data Governance
Data Privacy and Protection
Data and Trend Analysis
Risk Analytics
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This job is responsible for the delivery of integrated treasury solutions to clients and prospects that may be in the United States (US) or global. Key responsibilities include actively managing and pursuing treasury revenue streams along with increasing product penetration across an assigned portfolio and partnering closely with client-facing teammates to consult on sales opportunities. Job expectations include providing product knowledge to deliver the best possible solution to meet the client and prospect’s needs.
Responsibilities:
Drives responsible revenue and balance sheet growth, profitability improvement, client calling and planning, portfolio development, pricing strategy, proposal responses, and leads client facing treasury presentations
Partners with bankers and Product Specialists across the enterprise to develop customized treasury solutions by identifying new opportunities based on client-focused cost and benefit analysis and bank-focused profitability analysis
Leads pricing and negotiation discussions with the client for treasury management products to optimize relationship profitability and Year over Year (YoY) growth
Consults within the Client Management Process (CMP) on client relationship development from growth of new client relationships to deepening existing relationship through thoughtful identification of client needs
Fosters digital adoption by driving mobile, digital, and real time payments adoption and manages strategic dialogues around key client centric issues, while leveraging best practices, peer benchmarking, industry data analytics, and solutioning positioning
Leads, coaches, and develops Treasury Sales Analysts (TSA), Treasury Sales Officers (TSO), and Treasury Sales Client Officers (TSCO) in day-to-day support of client deliverables
Maintains an in-depth client focus, treasury industry expertise, client subsector expertise, and a broad understanding of bank structure
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
• The Treasury Sales Officer (TSO) will be responsible for managing and aggressively growing treasury revenue across a portfolio of Large Corporate GIG clients. He or she will partner with Corporate Bankers, Trade, Liquidity, Investment, Foreign Exchange partners and others across the enterprise to develop customized treasury solutions that meet client objectives.
• The TSO will focus on growth of new and underpenetrated client relationships and expansion of existing relationships.
• The TSO will be accountable for revenue growth, profitability, client planning, client calling, portfolio development, pricing strategy, and proposal/presentation development/delivery.
• The TSO will maintain a strong client focus, treasury industry expertise, understanding of the evolving tech, innovation and ESG landscape, client subsector expertise and a broad understanding of bank structure and the operational aspects of global cash management products and services.
• The TSO will possess strong communication and interpersonal skills, the ability to influence, lead and mobilize business partners, and appropriate financial acumen.
• The TSO must also be motivated to maintain a consistent level of goal achievement and be willing to challenge themselves.
Required Qualifications:
Inclusive and Inspiring: Seeking motivating team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds
Authentic and Passionate: Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities
Innovative and Curious: Seeking teammates with out-of-the box ideas and solutions, who embrace change with a future-forward mindset, and are looking to challenge the status quo
Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge
Excellent verbal/ written communication and presentation skills
Proven negotiation and active listening skills
Proven business development and relationship management skills with a corporate client set.
Excellent critical/strategic thinking and problem resolution skills
Broad and deep treasury / cash management industry experience, including global product knowledge and industry trends
Ability to demonstrate creative thinking while adhering to guidelines
Strong business/financial acumen
Proven ability to foster strong partnerships within the core team and the ability to build trust and deep, market differentiating relationships with clients
Strong time management and prioritization skills
Ability to effectively manages risk while balancing the needs of the client, the team, and the bank
Able to effectively work as an individual contributor as well as a supportive and collaborative team member, proactively engaging and mobilizing internal partners in a fast paced environment
Strong executive presence both internally/externally
Desired Qualifications:
US and International treasury management and/or product knowledge
Intrinsically motivated to continuously improve processes and/or one’s own education
Ability to lead small groups while effectively delegating tasks
Exercises the desire to mentor and sponsor other associates
Certified Treasury Professional certification or equivalent
Skills:
Account Management
Business Development
Client Management
Client Solutions Advisory
Customer and Client Focus
Critical Thinking
Portfolio Analysis
Presentation Skills
Relationship Building
Sales Strategy
Coaching
Collaboration
Oral Communications
Prioritization
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Responsibilities:
Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk
Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews
Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time
Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities
Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals
Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment
Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture
Required Qualifications:
Proven success in consultative sales in financial services or in business-to-business sales
Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers
Is passionate about outside sales and enjoys spending time prospecting
Wants to enhance existing relationships and exceed sales goals
Can analyze financial conditions of clients and industry trends
Can understand and interpret financial statements and cash flow analysis
Has excellent communication skills and demonstrated leadership ability
Enjoys partnering and negotiating with a team of bank employees to solve client issues
Demonstrated management of a client portfolio with focus on relationship development and deepening
Thorough knowledge of small business financial products and services
Familiarity with CRM platforms and other banking systems
Desired Qualifications:
Community leadership
Strong computer skills with an ability to multitask in a demanding environment
Undergraduate degree in business, finance or economics preferred or seven years relevant work experience
Skills:
Client Experience Branding
Client Management
Client Solutions Advisory
Customer and Client Focus
Pipeline Management
Credit Documentation Requirements
Financial Analysis
Oral Communications
Prioritization
Written Communications
Coaching
Interpret Relevant Laws, Rules, and Regulations
Prospecting
Risk Management
Minimum Education Requirement:
High School Diploma/GED or equivalent work experience
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Job Description:
The Information Security Officer will be a member of the Business Information Security Officer's (BISO) organization and work closely with the line of business Front Line Units (FLU) / CIO executives. In this role, you will be supporting a group/team to develop a deep understanding of the business in order to have specialized information security risk-based discussions. This relationship will ensure a focus on the right risk priorities. You will also provide guidance on information security topics, policies and controls.Scale/Scope
• Contribute to the ongoing information security initiatives and improvements development, implementation and maintenance of information security for FLU/Ops
• Serves as an Information Security subject matter expert and participates in the development, implementation and maintenance of information security for FLU/Ops
• Aligned to Fraud Authentication , Financial Center, and Automated Teller Machines channel segments to drive a security strategy and to ensure appropriate security by design requirements execution
• Provides guidance and advocacy regarding the prioritization of investments that impact information security
• Advises management on risk issues related to information security and recommends actions in support of the bank's wider risk management and compliance programs
• Monitors information security trends internal and external to the bank and keeps leadership informed
• Manages quality control and reporting
• Ensures compliance with policies and lawsRequired Skills
• Information Security & Technology professional with 10+ years’ experience
• 7+ years of risk management experience with proven ability to effectively apply risk principles to challenging business situations
• Subject matter expertise in application security, vulnerability testing and development of risk appetite
• Experience evaluating cyber security controls and providing guidance for platform or distributed computing platforms (Cloud, PaaS)
• Experience evaluating third party information security control and providing guidance to reduce risk on identify observations
• Experience with information security for No SQL, Big Data , and unstructured data stores (Cassandra, Hadoop, and /or Teradata)
• Knowledge in Windows, Midrange and Mainframe Platforms with emphasis on security application security controls
• Exceptional executive presentation and communication skills
• Excellent influencing and problem resolution skills
• Advises LOB management on risk issues related to information security and recommends actions in support of the bank's wider risk management and compliance programs
• Ability to be comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding
• Strong leadership skills and qualities which enable you to work with peers and various levels of managementDesired Skills:
• Bachelors and/or Master’s degree in Computer Science, Information Technology or related field
• Experience working on cloud control assessment in Microsoft Azure, Amazon Web Services and Google Cloud Platform environments
Risk Management
• Drives GIS/FLU/Ops risk deliverables
• Collaborates with risk partners on info security critical priorities
• Participates in senior FLU/Ops specific Risk Management & Business Continuity Routines
• Identifies and measures global information security (GIS) controls on most critical business processes or channelsLeadership/Strategy
• Ability to build strong Partner relationships with peer technology groups and supported FLU/Ops
• Supports the triage process with the client and helps them understand the GIS support structure
• Drives required risk culture and partnership with peer technology teams and supported FLU/Ops
• Participates in key operating routines to drive information security risk strategy
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• Leads cybersecurity risk assessments of Generative AI use cases, including assessment of the inherent risk and control effectiveness
• Guides business leaders and technology organizations on initiatives requiring Global Information Security engagement and/or manage problem resolution on cyber security related issues
• Serves as a common risk control partner to identify emerging security risks in the portfolio
• Drives adherence and appropriate risk tolerance levels, operating in accordance with the information security policies defined to protect against threats to data confidentiality, integrity, and availability
• Promotes awareness of current and emerging cybersecurity threats and advise on potential information security exposure
• Facilitates risk reviews across logical and physical boundaries to identify gaps and recommend secure designs
• Interprets the information security requirements outlined in policy, standards and procedures as well as reinforces requirements through education and awareness
• Leads as a "security ambassador" to help business leaders drive strategic and innovative risk mitigation priorities and navigate the Global Information Security organization
• 8+ years of experience in cybersecurity, with at least 2 years focused on cyber assessment of Artificial Intelligence or Machine Learning systems
• A deep understanding of Generative AI/Large Language Models and assessment frameworks including MITRE ATLAS, OWASP Top 10 for LLM and GenAI, and NIST AI RMF
• In-depth knowledge of cybersecurity threats, controls and technologies, with a deep understanding/experience with software developer experiences to bridge the gap between the theoretical and practical application
• Ability to apply knowledge of internal and external information vulnerabilities to evaluate the degree of threat to an information system and answer tactical questions about current operations, predict future behavior or recommend appropriate mitigation countermeasures
• Ability to manage and design controls that may contribute to a remediation plan developed to address policy, technology, environmental, and/or operational gaps
• Ability to bring multiple stakeholders together, including senior business and technology leaders, and cut to the heart of issues to reach consensus
• Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently
• Bias for action and a commitment to build partnerships in a dynamic risk & threat driven environment
• Strong interpersonal skills; ability to make effective presentations and communicate technical concepts to non-technical parties
• Ability to identify, measure, monitor, and control risk as part of daily business activities, with a focus on specific risk types (e.g., Strategic, Credit, Market, Liquidity, Operational, Compliance, Reputational)
• Ability to design, architect, analyze, support, and secure cloud-based workloads
• Excellent communication, influencing and facilitation skills
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Applies technical knowledge in determining end to end design requirements for large projects involving line of business, software/hardware developers and vendors. Work closely with business partners to define strategies for technical solutions, determine requirements, and develop functional designs based on the analysis of line of business needs, objectives and existing systems infrastructure. Drives and participates in design, development and implementation of large and complex enterprise wide applications, often using new technologies. Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs and that test plans and scripts serve customer needs. May manage projects including responsibility for a project and project budget. Works under minimal supervision on enterprise wide projects requiring creative solutions. IT degree preferred or substantially equivalent experience. Typically requires a minimum of 5-7 years of applicable experience.
LOB Job Description:
Treasury Technical Consultant - This position supports Treasury Sales Officers, Implementation Advisors and Treasury Services Specialists with the on-boarding of new Large Corporate and Commercial clients implementing complex Treasury Services products within US and Canada. The individual must have a broad and in-depth knowledge of the various payments, receipts and reporting services as well as data transmission protocols in order to adequately consult with clients, explain the options available to them and gather their requirements for implementing those services.
Required Skills:
Desired Skills:
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Job Description:
Job Description:
Typically has 7+ years workout/corporate loan experience. Reports to the credit products head - special assets or the international special assets regional manager. Primary market contact for both internal and external communications. May have managerial responsibility for all levels of credit products special assets associates in assigned market. Experience includes knowledge of bankruptcy law, workout strategies, and commercial credit analysis, structuring and market dynamics. Has corporate special assets credit approval authority and, may become directly involved in workoutstrategies/negotiations.May have international responsibilities and therefore require familiarity with a multitude of different banking and legal systems, as well as senior level bankers and governmental agencies. Lead workout negotiations on agented deals where the bank is lead agent.
The Special Assets Group (SAG) Corp/Comm Senior Portfolio Officer is responsible for managing a portfolio of problem commercial credit exposures, with an emphasis on the most complex and high-risk credits. The role is central to protecting the bank’s interests by developing and executing effective workout and resolution strategies focused on reducing the volatility and severity of losses and, when possible and appropriate, to maximize revenue and growth opportunities through rehabilitation and retention of existing client relationships.
Responsibilities:
• Manage a portfolio of high-risk/criticized or distressed commercial loans.
• Develop and execute workout and resolution strategies tailored to each credit situation.
• Serve as the primary contact for all loan-related communications, including borrowers, bank participants, legal counsel, and internal/external stakeholders.
• Monitor borrower performance, financial condition, and covenant compliance to ensure timely risk rating adjustments and proactive issue identification.
• Prepare credit approval documents, justify recommended strategies, and present to senior leadership for decisioning.
• Support asset quality forecasting and reporting efforts.
• Ensure compliance with internal credit policies and applicable regulatory requirements.
• Collaborate with LOB partners, legal teams, and external bank groups to drive resolution outcomes.
• Coach and mentor junior associates on the team to help develop credit and corporate workout skills.
Required Qualifications:
• Minimum of 7+ years of experience in corporate workout, credit restructuring, or related risk management experience.
• Strong credit analysis and underwriting skills, including risk rating, structuring, and covenant assessment.
•Analytical/technicalskills, including financial accounting, modeling and loan structuring
• Strong communication skills; ability to communicate vertically, horizontally, and externally
• Industry knowledge across multiple sectors
Desired Qualifications:
• Knowledge of Business Law, a legal aptitude, strong knowledge of contracts, and knowledge of bankruptcy law
• Ability to work independently on complex transactions while exercising sound credit judgment
• Knowledge of ancillary banking products such as treasury services, derivatives, commercial cards, and deposits
• Strong Knowledge of Commercial Loan Documentation
• Knowledge of Commercial Credit Structure
• Ability for problem solving / critical / creative thinking / mental flexibility
• Strong Negotiation Skills
• Ability to think strategically, with an eye for detail
Skills:
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Job Description:
This job requires partnership with business function leaders, operations process owners and subject matter experts (SMEs), to provide an end to-end view of their processes, analyze impacts and data, and contribute to the optimization of the organization through data accuracy and completeness.
Key responsibilities include applying knowledge of laws, rules, regulations, and information security concepts (e.g., NIST, COBIT, ISO) to validate indicative data alignment to processes and controls to requirements.
Job expectations include using data analytics, identifying gaps in coverage and data inaccuracies, and support remediation activities.
At least 3 years of related experience required.
Responsibilities:
• Manage the process inventory, reflecting accurate information that supports effective decision making, and ensuring compliance to enterprise policy and standard requirements
• Ensures process information meet enterprise standards, adhere to applicable rules, laws, and regulations, and comply with appropriate treatment of risk
• Identifies information security gaps and remediation strategies
• Process analysis to improve data accuracy and completeness
• Process improvements based on enterprise and Global Technology guidelines, organization maturity, challenges and issue remediation
• Provide end-to-end high-quality view of processes within business functions with proper identification of hand-offs and process connectors
• Support the organization’s short-and-long term strategy
• Supports a strategy of continuous improvement and acts as liaison with Global Technology and Enterprise Process Management teams
• Prepare presentations and process overview utilizing models and complementary data to assist leaders in process re-engineering activities
• Partner with stakeholders to ensure the inventory aligns to GIS policy and standard requirements in support of adherence monitoring
Required Qualifications:
• Prior related experience or business exposure desired and strong delivery mindset
• Analytical and design-oriented mindset
• Data analytics and Problem Solving
• Data driven and Trend Analysis
• Delivery Excellence
• Strong presentation skills
• Excels in working among diverse viewpoints to determine the best path forward
• Excellent verbal and communications skills
• Quality Assurance
• Innovative and Critical thinking skills – ability to assess quantitative and qualitative data to identify key themes that require deeper analysis and assessmentOther Qualifications/Desired Skills:
• Ability to identify opportunities from a process efficiency perspective and continuously challenge current state of GIS processes
• Prior experience in Information Security desirable
• Preferred process improvement and Operational Excellence exposure
• Ability to understand new technologies, intellectually curious
• Commitment to challenging the status quo and promoting positive change
• Experience working in a global environment
Skills:
Customer and Client Focus
Interpret Relevant Laws, Rules, and Regulations
Policies, Procedures, and Guidelines
Problem Solving
Quality Assurance
Business Acumen
Controls Management
Innovative Thinking
Process Management
Stakeholder Management
Business Process Analysis
Data Governance
Data Privacy and Protection
Data and Trend Analysis
Risk Analytics
These jobs might be a good fit