Contact Center Fraud Operations Analyst 3-7 jobs at Us Bank in Poland
US Bank Fraud Project Manager Category Corporate Functions Poland
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The position requires SharePoint Online knowledge, such as SharePoint Administration, content management and user training.
Key Responsibilities
- Document high level and detailed requirements for Reporting, Process Automation, and/or data mart design
- Act as a trusted advisor to business partners
- Compile project status reports
- Project planning
- Track and monitor projects, data and metrics
- Provide actionable information when problems arise
- Respond to unexpected events and findings
- Conduct assessment of business needs, lead meetings, plan agendas, and confer with business line leaders
- Effectively manage projects while anticipating stakeholder needs and outcomes
- Adhere to team standards, compliance and regulatory items, passing all audits
- Meet assignment deadlines
- Ability to remove barriers and enable team to meet objectives, while being professional and adhering to process controls
- Createprofessional/polishedPowerPoint presentations to facilitate discussions/meetings
Basic Qualifications
- Bachelor’s or Master’s degree, or equivalent work experience
- Seven to ten years of project management/business analyst experience
Preferred Skills/Experience
- Excellent presentation, interpersonal, written and verbal communication skills
- Ability to prioritize and manage multiple tasks
- Flexible and have a tolerance for ambiguity
- Demonstrate proactive problem-solving skills
- Ability to work well in a team environment, but also independently
- Ability to build cross-function relationships, even in a remote environment
- Experience facilitation skills
- Experience in gathering and documenting business requirements
- Strong attention to detail and organization abilities
- Strong project management skills
- Experiencecreating/administeringSharePoint Online sites
- Experience creating customized SharePoint Lists
- Proficient computer skills, especially Microsoft Office applications and SharePoint Online
- Experience creating customized SharePoint Forms and/or PowerAutomate Workflows a plus
- Willingness to work in a shift pattern from2 PM to 10 PM
- The role offers a hybrid/flexible schedule, which means there's an in-office expectation of3 or more days per weekand the flexibility to work outside the office location for the other days.
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US Bank Quality Analyst-5 Category Corporate Functions Poland
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Validate operational processes and controls are complete, accurate, effective, and timely in accordance with internal and regulatory standard, guidelines, and procedures. Deliver succinct fact-based exception detail used to identify program issues, defect trends and correct human error within documented established frequencies.
- Perform routine to moderately complex testing and control assessment activities
- Create comprehensive audit trails, assessing, and documenting appropriate test conclusions
- Maintain thorough knowledge of the products, policies, operations, and procedures related to the business unit
- Good knowledge of federal, state, and local laws and regulations
- Proficient computer skills, especially Microsoft Office applications
- Strong accuracy and attention to detail
Basic Qualifications:
- High school diploma or equivalent
- Typically one to two years of relevant experience, preferably in quality analysis and measurement activities
Preferred Skills/Experience
- Good knowledge and understanding of the products and services applicable to the assigned area
- Good knowledge of the productivity and accuracy standards of the assigned area
- Effective verbal and written communications skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
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US Bank Testing Analyst Category Corporate Functions Poland
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In meeting these objectives, the BLQA Analyst will be responsible for test preparation, test execution and identification of control and process weaknesses through testing activities. The Analyst will perform these routine to moderately complex testing and control assessment activities in accordance with the annual test plan. Additionally, the Analyst will be responsible for performing the following key activities for a portfolio of controls:
- Investigating compliance of the laws, regulations, internal policies and procedures that apply to one or more functional areassupported
- Ensure proficient knowledge of the operations of the functional areas
- Lead or perform process inquiries, walkthroughs and procedure review to support the development/design of QA test work papers
- Identify and document the process to validate test populations and pull sample of desired control activity
- Monitor key risk indicators and emerging risks to identify potential edits or updates for existing test scripts/procedures
- Verify the resolution of previously identified issues
- Perform QA tests, analyze evidence of transaction handling or control performance against defined policies, guidelines or laws, identifying control deficiencies when present
- Lead or facilitate test result discussions with business line management and risk partners related to identified exceptions/issues, criteria used to define expected results, root cause assessment, exposure assessment, and actions needed/recommended
- Draft report for management review and distribution; compile, analyze, and document test workpapers which support reported results to key stakeholders
- Utilize effective verbal communication of testing results to the BLQA Manager and for responding to and/or escalating significant risks as appropriate
- Maintain accurate and complete records and prepare statements and reports
- Other deliverables as assigned by management
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Typically three to five years of applicable experience
Preferred Skills/Experience
- Strong accuracy and attention to detail
- Proven ability to analyze data and identify/resolve exceptions.
- Thorough knowledge of Risk, Compliance, and/or Audit competencies
- Intermediate understanding of risk and compliance in a financial services setting, and associated products, services, and systems
- Self-motivated, able to work in a group as well as independently
- Ability to manage multiple tasks and deadlines simultaneously
- Solid business acumen and credibility to help business units proactively identify and address risks
- Ability to identify and clearly communicate and document issues, root cause, exposure and recommendations
- Demonstrated process facilitation, project management, and analytical skills
- Effective presentation, interpersonal, written, and verbal communication skills.
- Proven computer navigation skills using a variety of software packages, including Microsoft Office applications, Archer eGRC, ServiceNow and Tableau / PowerBI.
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US Bank TPRM Data Reporting Analyst Category Corporate Poland
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U.S. Bank National Association is seeking a highly skilled self-motivated individual contributor for the position of TPRM Data and Reporting Specialist to manage the design, development and execution of data integration, analysis and reporting across the TPRM program. This role plays a critical function in enabling real-time, data-informed decision-making by delivering insightful, accurate, and actionable dashboards and analytics to senior stakeholders globally. This is not just a reporting role- it is a strategic enabler responsible for transforming complex data sets into meaningful intelligence that drives the risk agenda forward.
Key responsibilities include developing and programming data aggregation methods, processes and systems to analyze complex datasets, delivering actionable insights and solutions to senior leadership and key stakeholders. This role also ensures the accuracy and integrity of critical data platforms, such as Tableau and PowerBI, by maintaining high standards of data quality and validation.
Essential Functions
- Own end-to-end development and maintenance of TPRM dashboards and reports across tools such as Tableau and PowerBI, ensuring delivery within defined SLAs and reporting cycles.
- Aggregate, cleanse, and validate data from multiple sources (e.g. Archer, ServiceNow, Agiloft) to create a centralized and trusted reporting environment.
- Identify, analyze, and interpret patterns in large, complex datasets to surface key insights and proactively highlight emerging trends and risks.
- Partner with cross-functional teams to design reporting that supports operational performance, regulatory compliance, executive decision-making, risk mitigation efforts and program governance.
- Service as the primary expert for data visualization platforms and analytics tools, providing ongoing administration, enhancement, and user support.
- Leverage tools such as SQL, SAS, and Alteryx to run advanced data queries, automate workflows, and apply statistical techniques to drive predictive or risk based analysis.
- Translate complex data into simple, compelling narratives and visualizations that resonate with executive audiences and enable rapid decision-making.
- Recommend and implement enhancements to reporting processes and infrastructure to improve data accuracy, integrity and scalability.
Basic Qualifications
- Bachelor's degree, or equivalent work experience in Data Analytics, Computer Science, Risk Management, Statistics or a related field.
- 6+ years of applicable experience in a data analytics or reporting role, ideally supporting risk, compliance, procurement, or financial services functions.
Preferred Skills/Experience
- Expert-level proficiency in data visualization tools (e.g. Tableau, PowerBI) and data transformation tools (e.g. Alteryx, SAS).
- Strong experience working with relational databases and querying languages such as SQL.
- Proven ability to work independently with minimal supervision and manage competing priorities in a fast-paced, high-change environment.
- Strong communication and presentation skills with the ability to distill complex data into executive level insights and actionable recommendations.
- Experience supporting audit, regulatory exams, or enterprise risk programs is highly preferred.
- Demonstrated ability to act as a thought leader, driving innovation in reporting strategy and data storytelling.
- Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business.
- Considerable understanding of the business line’s operations, products/services, systems, and associated risks/controls.
- Effective presentation, interpersonal, written and verbal communication skills.
- Effective relationship building and negotiation skills.
- Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations.
- Applicable professional certifications.
- Demonstratable knowledge of third-party risk management and related frameworks.
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US Bank Operational Financial Analyst- FTC Category Poland
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Key Responsibilities
Analyze and reconcile balance sheet accounts, ensuring compliance with company policies (high-volume account clearing and exception investigation)
Prepare accurate and timely journal entries
Manage the month-end closing process with a focus on accuracy, timeliness, and internal control compliance
Develop and deliver reports for management
Prepare and update procedures and manuals
Lead the preparation and analysis of aging reports
Participate in project-related calls
Maintain internal controls and risk management practices in line with accounting policies
Support internal and external audits
Collaborate proactively with key stakeholders
Identify and implement process optimization opportunities to enhance efficiency and effectiveness
Qualifications
Minimum 3 years of experience in a similar accounting or finance role
University degree preferably in Finance or Accounting
Experience with reconciliation tools
Advanced Microsoft Excel skills for data analysis and problem-solving
Strong analytical mindset
Excellent organizational and time management skills with high attention to detail
Ability to manage multiple priorities and meet tight deadlines
Strong interpersonal and communication skills
Proactive, solution-oriented, and self-motivated
Independent and adaptable in a fast-paced environment
Advanced Proficiency in English is essential for everyday tasks ( level B2/C1)
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US Bank Senior Internal Fraud Data Analyst Category Poland
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Core responsibilities:
- Create and execute recurring risk reporting for management and other key stakeholders – to demonstrate effective independent monitoring and trending insight.
- Proactively identify emerging trends and partner with key stakeholders to identity root cause for leadership visibility.
- Lead analytical projects using advanced analytical/statistical techniques and partnering with key stakeholders around the organization. The analytical projects could span across different business lines across the enterprise and requires extensive data mining skills often from complex databases, working with different products, data sources, and data types (customer, application, transaction, clickstream, etc.)
- Proactively and strategically lead efforts to identify new risks to monitor, source data needed, and provide actionable recommendations based on reported results, benchmarks, and discovered patterns.
- Perform ad hoc analysis to understand effectiveness of current controls and recommend enhancements.
- Closely work and provide support to partners in areas including Issue Management, Policy Governance, Data Analytics etc.
- Collaborate with business lines – to strengthen risk management policies, procedures, and practices.
Qualifications
- 7 to 10 years of experience in applicable banking product and feature design or risk management activities
- Bachelor's degree, or equivalent work experience
- Applicable professional certifications
Preferred Skills/Experience
- Bachelor’s degree in Business, Finance, Computer Science, Business Analytics, Statistics or other quantitative field required
- Extensive data analytics experience preferably in the financial services industry.
- Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
- Excellent presentation, interpersonal, written, and verbal communication skills
- Exceptional problem solving, critical thinking, and troubleshooting skills
- Advanced knowledge in Microsoft Office applications, including PowerApps
- Ability to prioritize and manage multiple tasks, while establishing responsible deadlines
- Flexibility in day-to-day work and tolerance for ambiguity
- Positive ‘can-do’ attitude and a strong desire to continue to learn and ask questions
- The ability to work well in a team environment
- Excellent communication skills, both written and verbal
- Ability to build relationships cross-functionally with both co-located and remote colleagues
- Attention to detail in writing, planning, and communication
- The ability to work with minimal oversight
- Experience with SAS, SQL, R, Python, Azure, Synapse, or other similar applications
- Experience with dynamic reporting dashboards and data visualization tools (e.g. PowerBI, Tableau)
- Ability to work with and influence at all levels of the organization, including with senior leadership
- Knowledge of financial services products, systems, and data
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US Bank Quantitative Modelling Analyst Category Technology Poland
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U.S. Bank’s Credit Risk Administration (CRA) group is seeking
and xl quantitative analysts / data scientists
About the Role
In this role, you will develop, document, and execute processes to monitor the performance and stability of predictive models used in Credit Risk Management. You’ll also collaborate with model developers to support new model development initiatives.
Key Activities
Develop and optimize code and processes for model performance monitoring and reporting.
Analyze model metrics (e.g., accuracy, stability), identify issues, and recommend improvements.
Conduct tests, interpret results, and present findings through reports and dashboards.
Collaborate with development and implementation teams to align data and execution logic.
Automate data capture, testing, documentation, and visualization workflows.
Create documentation and playbooks to ensure process consistency and knowledge sharing.
Support new model development projects in partnership with the model development team.
Explore ML/AI techniques to enhance process efficiency.
Basic Qualifications
3 or more years of experience in a data analytics, software development, or related roles.
Bachelor’s Degree or higher in a quantitative/technical field such as statistics, mathematics, computer science, data science, or engineering.
Programming experience in Python (preferred) or similar statistical software (e.g. R, SAS)
Proficiency in developing and optimizing SQL queries.
Strong analytical, organizational, problem-solving, and project management skills.
Effective interpersonal, verbal, and written communication skills.
Preferred Skills
Experience in financial services, banking, and/or credit risk.
Data visualization dashboard technologies such as Power BI.
Experience with cloud-based tools and infrastructure (Azure or AWS).
Familiarity with automation using scripting tools (e.g. Bash) and low-code platforms (Microsoft Power Automate / Power Apps).
Experience with quantitative model development and/or validation.
Exposure to machine learning concepts and their application in financial services.
Understanding of version control systems like Git.
The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work remotely for the other days.
These jobs might be a good fit
Share
The position requires SharePoint Online knowledge, such as SharePoint Administration, content management and user training.
Key Responsibilities
- Document high level and detailed requirements for Reporting, Process Automation, and/or data mart design
- Act as a trusted advisor to business partners
- Compile project status reports
- Project planning
- Track and monitor projects, data and metrics
- Provide actionable information when problems arise
- Respond to unexpected events and findings
- Conduct assessment of business needs, lead meetings, plan agendas, and confer with business line leaders
- Effectively manage projects while anticipating stakeholder needs and outcomes
- Adhere to team standards, compliance and regulatory items, passing all audits
- Meet assignment deadlines
- Ability to remove barriers and enable team to meet objectives, while being professional and adhering to process controls
- Createprofessional/polishedPowerPoint presentations to facilitate discussions/meetings
Basic Qualifications
- Bachelor’s or Master’s degree, or equivalent work experience
- Seven to ten years of project management/business analyst experience
Preferred Skills/Experience
- Excellent presentation, interpersonal, written and verbal communication skills
- Ability to prioritize and manage multiple tasks
- Flexible and have a tolerance for ambiguity
- Demonstrate proactive problem-solving skills
- Ability to work well in a team environment, but also independently
- Ability to build cross-function relationships, even in a remote environment
- Experience facilitation skills
- Experience in gathering and documenting business requirements
- Strong attention to detail and organization abilities
- Strong project management skills
- Experiencecreating/administeringSharePoint Online sites
- Experience creating customized SharePoint Lists
- Proficient computer skills, especially Microsoft Office applications and SharePoint Online
- Experience creating customized SharePoint Forms and/or PowerAutomate Workflows a plus
- Willingness to work in a shift pattern from2 PM to 10 PM
- The role offers a hybrid/flexible schedule, which means there's an in-office expectation of3 or more days per weekand the flexibility to work outside the office location for the other days.
These jobs might be a good fit
