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Trust Safety Specialist jobs at Uber

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83 jobs found
22.06.2024
U

Uber Trust Safety Specialist United States, West Virginia

Limitless High-tech career opportunities - Expoint
Description:
Manage a high volume, live queue of sensitive incidents and accidents that are often urgent or critical in nature and may involve explicit photos and/or verbal statements. Perform thorough interviews...
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23.06.2024
U

Uber Safety Investigations Specialist United States, West Virginia

Limitless High-tech career opportunities - Expoint
Description:
You will work efficiently and optimally through our most critical incidents to drive top results in customer service, accuracy and timely case resolution. You will work closely with our top...
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23.06.2024
U

Uber Safety Investigations Specialist III United States, West Virginia

Limitless High-tech career opportunities - Expoint
Description:
Work on critical incidents for both safety and non-safety issues reported by all the users, while providing world-class customer support through emails and phone calls. Document all incidents & Collaborate...
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04.07.2024
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Uber Safety Investigations Specialist II United States, West Virginia

Limitless High-tech career opportunities - Expoint
Description:
Phone support to our customers and driver partners to build trust and encourage customer dedication. Provide insights to members of the Leadership Team to help drive continuous improvement. You will...
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24.06.2024
U

Uber Safety Investigations Specialist II United States, West Virginia

Limitless High-tech career opportunities - Expoint
Description:
Great communicator: You build trust with riders and driver-partners through your communication. You have a way with words and enjoy expressing your thoughts in your emails and phone conversations that...
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23.06.2024
U

Uber Safety Investigations Specialist II United States, West Virginia

Limitless High-tech career opportunities - Expoint
Description:
End-to-end handling of some of the most critical incidents/accidents in the Uber Car Share platform across Australia and the United States. Understand the critical nature of the incidents that you...
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22.06.2024
U

Uber Safety Investigations Specialist III United States, West Virginia

Limitless High-tech career opportunities - Expoint
Description:
Work on critical incidents for both safety and non-safety issues reported by all the users, while providing world-class customer support through emails and phone calls. Document all incidents & Collaborate...
Full job details
As a Trust Safety Specialist within Uber's tech industry, you will be responsible for keeping Uber's customers and operations safe and secure. This role requires excellent problem-solving skills and an understanding of technology and privacy policies. Some of the specific responsibilities of a Trust and Safety Specialist will include overseeing customer complaints, monitoring safety protocols, and managing the technical side of Uber's safety operations. The role requires excellent communication and analytical skills, as well as the capacity to work within a large tech organization. You must be able to assess customer complaints quickly and provide recommendations or solutions in a timely manner. Additionally, you must be able to work proactively with customers and operations to ensure a secure environment. It's important that you have an understanding of local laws and regulations regarding safety in the tech industry and that you can work with other departments within the Uber to ensure compliance. It's an exciting time to join Uber's tech industry as a Trust and Safety Specialist. Your work will be integral to the continued success of its technology and operations. You will also have the opportunity to be at the forefront of cutting-edge safety and security technology and initiatives. At Expoint, we are looking for experienced Trust and Safety Specialists who have a solid understanding of the tech industry and an ability to assess customer complaints, manage safety operations, and comply with local laws and regulations. If you have the right qualifications and experience, we'd love to hear from you!