Sr Program Manager - Merchant Experience jobs at Uber
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725 jobs found
23.06.2024
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Uber Sr Program Manager - Merchant Experience United States, West Virginia
Establish a sustainable program management structure and work towards to excellent delivery results. Cross-functional role with the other Leads of the team in order to identify and solve journey E2E...
Own the Merchant Line of Business (LOB) and support playbook - this includes daily operations and daily / long-term metrics excellency. Collaborate with cross-functional teams and service providers to drive...
Help identify operational gaps and improve or pioneer processes to drive efficiency across support operations. Develop in-depth understanding of customer experience by incorporating quantitative and qualitative insights. Develop executive-level communications...
Drive thought leadership on all things related to the merchant's support experience. Scaling and improving support in an innovative way at a company that's growing and changing constantly. Design a...
Refine ambiguous questions and generate new hypotheses about the product through a deep understanding of the data, our customers, and our business. Design experiments and interpret the results to draw...
5+ years of experience in technology, consulting, operations or other highly agile, project-based environments. Strong strategic thinker. Strong Stakeholder Management for geographically and functionally diverse partners. Large-scale, complex project and...
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to ....
Establish a sustainable program management structure and work towards to excellent delivery results. Cross-functional role with the other Leads of the team in order to identify and solve journey E2E...
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