Sr Customer Experience Manager Strategic Projects jobs at Uber
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763 jobs found
22.06.2024
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Uber Sr Customer Experience Manager Strategic Projects United States, West Virginia
Help craft Uber's customer experience strategy and support for the future. Help identify operational gaps and improve or pioneer processes to drive efficiency across support operations. Develop in-depth understanding of...
Help identify operational gaps and improve or pioneer processes to drive efficiency across support operations. Develop in-depth understanding of customer experience by incorporating quantitative and qualitative insights. Develop executive-level communications...
Deliver stellar operations outcomes according to agreed service level agreements: ensuring our support sites achieve the best customer outcomes for the most complex and difficult support issues our businesses encounter...
At Uber, providing excellent customer support to our users is a core feature of our product experience. As a Safety Support Program Manager, you will be responsible for listening to...
Design, implement, and maintain support processes and policies and identify areas of continuous improvement. Manage all escalated continuous process improvement requests for your respective support queue, corresponding and liaising with...
Drive strategic projects: Lead and drive key strategic projects across India SA CommOps, ensuring alignment with broader business goals. Business reviews and communications: Take proactive, end-to-end ownership of business reviews,...
Financial planning and analysis: be the primary point of contact for all things finance related to your country (supporting the monthly, quarterly, annual and long-range planning process). Business partnership: provide...
Help craft Uber's customer experience strategy and support for the future. Help identify operational gaps and improve or pioneer processes to drive efficiency across support operations. Develop in-depth understanding of...
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