Senior Optimization Engineer Operations Research jobs at Uber

About the Role

This organization is responsible for serving, ingesting, and indexing data within our feed, storefront, and application carousel experiences. We support multiple data retrieval methods from a high-scale MySQL database. We focus on inventing new and exciting ways to help customers find the products they want within our ever growing catalog which requires understanding the customer needs and building a highly performant backend to support these use cases.

- - - - What the Candidate Will Do ----

1. Design, develop, and maintain robust, scalable and innovative software solutions.
2. Identify opportunities and lead the entire development lifecycle end-to-end, from architecture design and coding to testing and deployment.
3. Conduct thorough code reviews, offering constructive feedback to maintain high code quality and elevate coding standards.
4. Help the team understand what is important and what problems to focus on.
5. Identify solutions to ambiguous problems and help the team reason through tradeoffs.
6. Communicating with internal clients, other technical teams, and management to collect requirements, describe software product features, and technical designs.

- - - - Basic Qualifications ----

1. Bachelor’s degree or equivalent in Computer Science, Engineering, Mathematics or related field, with 5+ years of full-time engineering experience.
2. Experience in hands-on software development with thoughtfulness of scale, latency and distributed architecture.
3. Highly efficient coding in Golang, Java or any similar languages.
4. Solid experience working with relational databases, MySQL, PostgreSQL or similar databases, on high concurrency environments.
5. Working experience with Flink, Spark, and/or Kafka

- - - - Preferred Qualifications ----

1. Solid systems design experience on high availability and low latency environments.
2. Proven experience of shipping high-quality internal platforms.
3. Solid experience working with non-relational databases, Cassandra, MongoDB or similar, on high concurrency environments.
4. A great teammate and owner - willing to take on ownership of the systems, and think about operations, maintenance and reliability of their systems.
5. Proven experience working with online food delivery systems and/or e-commerce platforms is a plus.

For Canada-based roles: The base salary range for this role is CAD$164,000 per year - CAD$182,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

About the Role

In this role within the UK&I Central Operations team, you’ll be at the heart of solving these complex problems. Leveraging data-driven insights, you'll collaborate closely with cross-functional teams—including Commercial, Finance, Data Science, and Product—to drive operational excellence and deliver an exceptional experience for both customers and couriers.

What the Candidate Will Do

• Own key aspects of our UK operations - such as delivery times, order completion rates, and throughput - to ensure a seamless experience for consumers, couriers, and merchants.
• Partner with global product teams to shape, test, and launch new features (e.g. enhanced matching algorithms, innovative customer propositions, autonomous deliveries).
• Use data-driven analysis to identify opportunities to improve our operations, and bring these opportunities to life through experimentation and continuous optimisation
• Build and optimise UK marketplace processes to ensure operational excellence (e.g. determining store level delivery areas, ensuring we have the right amount of courier supply)
• Collaborate with senior commercial stakeholders to improve account-level performance, using marketplace insights to inform strategy and support commercial decision-making

Basic Qualifications

• Quantitative degree in STEM, Economics or similar
• 3+ years experience in operations/ analytics/ product ideally within a tech or strategy consultancy firm
• Strong commercial mindset with the ability to build compelling business cases to support recommendations
• Robust data analysis and technical skills, including advanced SQL to source data from large, complex data sources
• Excellent communication skills (both written and spoken)

Preferred Qualifications

• Able to use Python to perform data analysis (e.g. data manipulation, regression modeling)
• Experience working with a wide range of functional stakeholders (Product, Engineering, Commercial, Finance, Legal)

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

About the Role

- - - - What the Candidate Will Do ----

1. You will be designing and implementing an enhanced UI for our geospatial platform technologies, providing ops with the tooling to control the Uber marketplace.
2. You will build web tooling to facilitate incident management capabilities for Uber's critical services.
3. You will design reusable UI components to be reused across various tools and services using TypeScript, React, CSS, NodeJS and leveraging open-source frameworks built by Uber such as Base UI, Styletron and Fusion.js.
4. You will develop capabilities to visualize real time geospatial events as they happen in real time.
5. You will guide the team on web practices to modernize our web stack and act as the Web Lead for the team.

- - - - Basic Qualifications ----

1. 5 + years experience with common web technologies (HTML5, CSS, Javascript, TypeScript), Application Servers, Web Applications
2. Proficiency in Javascript and experience developing UIs with JavaScript development frameworks, e.g. React, Angular, Vue, etc
3. Experience with Node.js, React-Query, GraphQL, or other server-side Javascript technologies and tools
4. Excellent written and verbal communication skills, including the ability to gather requirements and draft detailed design documents.

- - - - Preferred Qualifications ----

1. Demonstrated experience of shipping high-quality product features on schedule
2. Familiarity with principles of good user experience and experience with UX design tools, e.g. Figma
3. Strong understanding of web performance, accessibility, responsive design, and cross-browser compatibility.
4. Experience implementing complex projects with multiple dependencies
5. Experience in multiple programming languages, e.g. Go, Java, etc
6. Familiarity with large-scale Distributed Systems

For San Francisco, CA-based roles: The base salary range for this role is USD$198,000 per year - USD$220,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .

What the Candidate Will Do

1. Strategic Ownership: Proactively identify business needs and issues for Moto and UberGo. Prioritize projects for the team to define the best path to meet strategic objectives. Motivate the team by explaining the big-picture context and aligning their work with the broader company vision
2. Business Sense & Problem Solving: Translate insights from operational and financial metrics into strategy and action plans. You will identify the root cause of risks and opportunities and propose multiple practical solutions. You'll advise leadership on tough trade-offs and propose solutions that may involve several teams with a strong impact.
3. Team Leadership: Empower your team to implement, optimize, and scale core analyses and processes. You will be responsible for delegating tasks and responsibilities to appropriate team members
4. Product & Cross-functional Collaboration: Partner with global and local teams on high-impact and critical initiatives. You will maintain strong working relationships with partners across operations, marketing, customer support, product, policy, and legal to execute new product launches
5. Execution: Oversee the execution of local improvements to ensure market growth and reliability for low-fare products. Monitor metrics to ensure business performance and support decision-making with a strong analytical approach

Basic Qualifications

1. Data-Driven Mentality: You must be able to make strategic decisions based on data analysis and interpretation which includes having experience with data analysis and the ability to interpret and present data to various audiences
2. Communication: Demonstrated experience interpreting and presenting data in an engaging and comprehensive manner. You should be able to advocate for your team and ensure its voice is heard
3. Teamwork: A track record of promoting a team environment where individuals can communicate freely and contribute. You should be able to maintain healthy working relationships, even in disagreement, and actively seek out diverse opinions and feedback
4. Planning & Organization: The ability to plan complex, multi-faceted projects, defining timelines, deliverables, interdependencies, and resource allocation
5. Professional Experience: Five or more years of professional experience, with at least two years in a role that involved people management

Preferred Qualifications

1. Stakeholder management: Involving Public Policy, Legal, and Communication teams
2. Product Acceleration: Experience growing products from 1-100
3. Data analysis tools: SQL, Phyton, and visualization tools

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

This role demands a unique blend ofdata fluency and stakeholder leadership. The ideal candidate is as comfortable writing SQL queries and building models in BI tools as they are presenting go-to-market strategies to Regional General Managers and Sales leaders. You will design and run the global bookbuilding process, treating it like a product - scoping, testing, iterating, and scaling with rigor.

With global scope and high visibility, this role sits at the intersection of. You will shape how Uber for Business structures its sales engine, ensuring that our sales teams are positioned for success and that we maximize impact across our $700M+ and growing global portfolio.

Bookbuilding Strategy & Execution

• Own the global process for building and balancing seller books across regions, ensuring equitable account allocation and alignment with strategic priorities.
• Develop, test, and operationalize the queries, data sources, and logic that underpin bookbuilding

Data & Insights

• Leverage SQL, Python, and BI tools to design scalable models and insights for segmentation, territory design, and headcount planning.
• Synthesize complex data sets into actionable recommendations for sales leaders.

Stakeholder Management & GTM Alignment

• Partner with Regional General Managers, Country Managers, and Sales Leaders to align on bookbuilding strategy, segmentation adjustments, and headcount planning.
• Act as the trusted advisor on GTM strategy, presenting recommendations and driving alignment across leadership.

Change Management & Communication

• Lead global communication and change management for territory rebalancing and segmentation shifts.
• Drive adoption and clarity around changes, ensuring smooth transitions and minimal disruption to sellers.

Program & Process Management

• Manage bookbuilding like a product, creating a repeatable and transparent playbook for how books evolve each half.
• Run a scrum-like model for iteration and improvement, ensuring the process is hyper-organized and efficient.

Basic Qualifications

• 6+ years of experience in Sales Operations/Sales Strategy
• Advanced proficiency in SQL (query building and optimization) and hands-on experience with BI tools (e.g., Tableau, Looker, PowerBI).
• Strong proficiency with Python (data manipulation, automation, analytics workflows).
• Demonstrated program management experience — organized, detail-oriented, and process-driven.
• Bachelor’s degree in Business, Analytics, Economics, Computer Science, or related field.

• Experience in global Sales Operations or within a high-growth SaaS/B2B environment.
• Familiarity with Salesforce.com and sales data workflows.
• Proven ability to communicate complex ideas effectively across technical and non-technical stakeholders.
• Track record of driving organizational change and aligning cross-functional teams around new processes.
• Experience working in a marketplace or multi-sided platform environment.

What You'll Do

• Catalog Onboarding : Manage the different pathways we enable merchants to bring on their product & inventory data onto the platform, focussing on quality assurance and reliability.
• Cross-Functional Collaboration: Partner with Commercial and Integration Engineering teams to integrate merchants’ catalog/inventory systems with Uber’s native catalog platform.
• Process Monitoring and Development: Design and monitor processes to ensure the accuracy, health, and reliability of product data across the platform.
• Product Feature Rollout: Assist in building and launching Uber’s Universal Product Database for EMEA countries, enhancing the accuracy and reliability of product information at scale.
• Category Growth Enablement: Support category-led growth opportunities, such as CPG (Consumer Packaged Goods) ads, by developing and leveraging category and product-level insights.

What You'll Need

• 3+ years of professional work experience in a related field (business operations, tech, analytics, consulting, banking, etc.)
• An analytical mindset and strong business acumen; you have experience using SQL and advanced Excel, and are comfortable translating technical details to business outcomes
• Highly collaborative; you know how to collaborate, engage and partner with a variety of different stakeholder groups in order to achieve shared goals

Preferred Qualifications

• Prior Grocery, FMCG or Retail experience (particularly in catalog/inventory management, business intelligence, analytics or merchandising functions)
• Proficiency in data manipulation, automation or scripting tools (e.g. Python, Google Apps Script, VBA, etc.) is a plus

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

What You'll Do

• Work with internal channel managers (ie: FB/IG, TikTok channel managers) to brief external agencies and produce new creative (that follows best practices, cutting edge trends, and gives a nod to local nuances) for performance marketing
• Lead creative optimization testing roadmaps for evergreen acquisition-campaigns on paid social/display/video channels
• Using in-house measurement tools, pull creative performance insights to inform future asset development and optimization
• Work with the cross-functional internal applied science teams and channel teams to craft creative experiments (such as A/B Testing), track the impact of new creative, and make decisions regarding next steps

• Project manage new creative productions from start to finish, including:

  • outlining the scope of the request
  • briefing creative ad agencies focused on acquisition creative
  • working with marketing legal teams on approvals
  • provide creative feedback/direction during agency reviews
  • work with localization teams and local teams
  • develop test plans across various channels (Meta, TikTok, Google, etc)
  • organize and pull results to understand the impact of creative optimization in performance marketing

• Educate other teams (inside & outside of performance marketing) on creative testing results

• Create creative templates and storyboards yourself through our internal creative tools and resources
• Write acquisition-focused copy for text-based channels such as paid search, display, and job boards.

Basic Qualifications

• Bachelor's degree and 2+ years of experience with performance marketing channels (i.e. social, display, mobile app marketing, app stores, SEM, etc.) either leading campaigns or producing creative
• Knowledge of today's social media trends and the content that grabs attention, spreads widely, and stays current
• Previous in-office experience, as this role requires in-person office attendance, and is considered hybrid

Preferred Qualifications

• Experience pulling creative reporting from platforms (ie: Meta, TikTok, Google Ads), Tableau, and general curiosity about performance marketing data
• Genuine curiosity in understanding what ad variation drove results and why
• Experience partnering with creative agencies to produce new performance based creative and an understanding of best practices for acquisition/performance creative vs. brand awareness goals
• DIY digital ad creation
• Performance copywriting
• Project management skills inclusive of prioritization, organization, stakeholder management, and accountability to timelines
• Proven ability to work cross-functionally with product, design, analytics, and digital marketing teams
• A desire to move quickly and experiment with new ideas
• Excellent communication skills: written, verbal, and visual
• Experience with dynamic content optimization engines preferred
• Experience producing content/ads in multiple languages, cultures, and countries around the world
• Fluent in multiple languages is a plus
• Tech industry experience

For New York, NY-based roles: The base salary range for this role is USD$108,000 per year - USD$120,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$108,000 per year - USD$120,000 per year.