Safety Program Manager Commops - Emea jobs at Uber
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591 jobs found
25.06.2024
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Uber Safety Program Manager CommOps - EMEA United States, West Virginia
Process Excellence: Take ownership of safety support, optimizing existing processes with the customer and scalability in mind, and implementing new ones to ensure seamless support. Project Execution: Lead the execution...
Lead strategic projects to optimise customer support processes. Drive initiatives to improve operational efficiency and customer satisfaction. Collaborate with senior leadership to influence strategic decisions. Manage cross-functional stakeholder relationships across...
Strategy: Develop and drive a comprehensive safety strategy across all lines of business, including ridesharing and delivery. Stay ahead of industry trends and identify opportunities to enhance safety measures. Leadership:...
Optimize and develop the long-term strategy for our largest driver customer support policy, seeking opportunities to enhance the driver experience and improve our efficiency. Operationalize multiple driver-focused strategic initiatives while...
Risk Mitigation and Action Delivery: Proactively work to mitigate risks and ensure timely delivery of actions, overseeing the entire process from inception to approval. Stakeholder Collaboration: Facilitate and lead communication...
Manage Strategic Projects: Lead the execution of key initiatives such as policy harmonization and user experience improvements across EMEA. Data Analysis: Perform qualitative and quantitative analysis to identify broken experiences,...
Drive thought leadership on all things related to the merchant's support experience. Scaling and improving support in an innovative way at a company that's growing and changing constantly. Design a...
Process Excellence: Take ownership of safety support, optimizing existing processes with the customer and scalability in mind, and implementing new ones to ensure seamless support. Project Execution: Lead the execution...
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