Program Specialist Iv Employee Experience jobs at Uber
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Uber Program Manager Rider Experience United States, West Virginia
Map the end to end journey of our customers and identify pain points and opportunities - always with the CommOps scorecard, budget, and Ops’ objectives in mind. Lead customer-facing process...
Project Management: Lead complex, large-scale initiatives across teams. Collaborate with engineering managers and engineers to estimate work efforts, define milestones, and manage resources. Track progress, resolve dependencies, and communicate status...
✨ What You’ll DoFollow structured processesfor a smooth workflow.with clear expectations and procedures.🎯 What We’re Looking For(written & spoken)Available to work in rotating shifts (Monday Sunday)Great reading & writing skills–...
What you'll do1 . Help improve accuracy and efficacy of fraud logics and communicate them with local stakeholders in an effective manner.2 . Create, maintain and adapt new and existing...
Manage a portfolio of SMB restaurant partners on Uber Eats, driving growth and retention. Proactively identify risks & opportunities within your book of business, engaging merchants via outbound calls, performance...
Provide high quality virtual customer support through phone. Ensure low to medium complexity customer issues are resolved using procedures. Ensure high customer satisfaction and demonstrate empathy while solving customer concerns....
Partner closely with sales managers and leaders to become an expert in your region. Understand business goals, strategic initiatives, and regional nuances, to inform the regional Enablement strategy. Define, build,...
Map the end to end journey of our customers and identify pain points and opportunities - always with the CommOps scorecard, budget, and Ops’ objectives in mind. Lead customer-facing process...
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