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Program Specialist Iv - Consumer Experience jobs at Uber
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280 jobs found
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Uber Program Specialist IV - Consumer Experience United States, West Virginia
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Own end to end strategic projects. Conduct VoC deep dives based on support ticket analysis and qualitative signals. Synthesize trends to inform rollout success, product fit, or root-cause analysis. Collaborate...
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Uber Customer Support Specialist Merchant Payments United States, West Virginia
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You have experience in Customer Service. Customer empathy – You have a deep understanding of the user experience and the ability to resolve customer support requests in thoughtful and creative...
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Uber Global Digital Experiences Program Specialist IV United States, West Virginia
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Partner with Persona Program Managers to maintain existing automations and channels, identify improvement opportunities, and resolve bugs as they arise. Assist in the project planning and project management of large...
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Uber Program Specialist - Rider Experience United States, West Virginia
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End-to-end CX - define and execute the end-to-end customer support experience for riders. Customer Journey - define frameworks to build the right experience for riders. Build and modify policies to...
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Uber Sr Program Manager Tech - Gen AI United States, West Virginia
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Client engagement for presales support - partner with Sales to interact with prospective clients (AI labs, foundation LLM companies, agentic AI companies, others) to shape the project scope, evangelise our...
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Uber Senior COE Specialist II - Internal Escalations United States, West Virginia
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Case manage and resolve complex customer support issues that have been escalated by other customer support specialists within the network. Provide thorough, detailed customer support using various support platforms including...
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Uber Sr Program Manager Tech - AV Solutioning United States, West Virginia
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Own the full lifecycle of LiDAR annotation programs—from scoping and requirements gathering through deployment, monitoring, and continuous improvement. Partner with engineering teams to design custom workflows, data formats, and integrations...
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Description:Full job details
Own end to end strategic projects. Conduct VoC deep dives based on support ticket analysis and qualitative signals. Synthesize trends to inform rollout success, product fit, or root-cause analysis. Collaborate...
These jobs might be a good fit
Discover your dream career in the high tech industry with Expoint. Our platform offers a wide range of Program Specialist Iv - Consumer Experience jobs opportunities, giving you access to the best companies in the field, like Uber. With our easy-to-use search engine, you can quickly find the right job for you and connect with top companies. No more endless scrolling through countless job boards, with Expoint you can focus on finding your perfect match. Sign up today and follow your dreams in the high tech industry with Expoint.