Program Specialist Iv - Apac Product Insights & Rollouts jobs at Uber
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401 jobs found
21.08.2025
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Uber Program Specialist IV - Consumer Experience United States, West Virginia
Own end to end strategic projects. Conduct VoC deep dives based on support ticket analysis and qualitative signals. Synthesize trends to inform rollout success, product fit, or root-cause analysis. Collaborate...
Design end-to-end mobile experiences for consumer vehicles that empower earners and riders. Influence product, and shape strategy and direction for big company bets. Break down large ambiguous problems into simple...
You have experience in Customer Service. Customer empathy – You have a deep understanding of the user experience and the ability to resolve customer support requests in thoughtful and creative...
Partner with Persona Program Managers to maintain existing automations and channels, identify improvement opportunities, and resolve bugs as they arise. Assist in the project planning and project management of large...
End-to-end CX - define and execute the end-to-end customer support experience for riders. Customer Journey - define frameworks to build the right experience for riders. Build and modify policies to...
Lead Innovation : develop and execute a visionary roadmap for a scalable Earner debit platform, introducing groundbreaking features that drive adoption and engagement across geos. Collaborate Cross-Functionally : Work closely...
Client engagement for presales support - partner with Sales to interact with prospective clients (AI labs, foundation LLM companies, agentic AI companies, others) to shape the project scope, evangelise our...
Own end to end strategic projects. Conduct VoC deep dives based on support ticket analysis and qualitative signals. Synthesize trends to inform rollout success, product fit, or root-cause analysis. Collaborate...
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