Program Specialist - Iv Customer Experience jobs at Uber
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Uber Strategic Finance Development Program US United States, West Virginia
Financial Planning: be part of the team that is responsible for financial planning, forecasting, reporting, and analysis for Uber’s global business. Strategic Thinking: Apply business judgment and financial insights to...
Manage Engineering excellence processes, including: Key Engineering health, Reliability initiatives, Launch gating and approvals, Critical projects leadership reviews and Support planning processes. Manage the operational cadence of the business including:...
You will work efficiently and optimally through our most critical incidents to drive top results in customer service, accuracy and timely case resolution. You will work closely with our top...
Identify and Solve Pain Points – Conduct and develop analysis to uncover inefficiencies and implement strategic, data-backed solutions. Optimize Support Processes – Develop and document standardized procedures to improve merchant...
Lead the development and implementation of scalable knowledge management systems, focusing on taxonomy and ontology design. Identify and integrate AI and automation solutions to optimize content workflows and enhance operational...
Under supervision, investigate critical incidents. Report & document issues with reporting parties using various platforms. Master multiple knowledge bases and contact management systems, review different types of media cases while...
Operational Excellence: Drive improvement in key operational metrics, enhancing the reliability and efficiency of both partner operations and the Uber Eats platform. Data-Driven Insights: Continuously monitor and analyze key partner...
Financial Planning: be part of the team that is responsible for financial planning, forecasting, reporting, and analysis for Uber’s global business. Strategic Thinking: Apply business judgment and financial insights to...
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