Premium Customer Support - Autonomous Vehicles jobs at Uber
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197 jobs found
26.03.2025
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Uber Senior Customer Support Specialist - Los Angeles United States, West Virginia
What You’ll Do2 . Ensure issues are resolved using procedures or are escalated promptly4 . Engage and support Drivers and Earners already on the platform in order to enable them...
Strategy Development: Partner with Premium lead to craft and execute strategies to drive growth in LatAm. Business Acumen: Monitor and analyze operational and financial metrics to guide strategic decisions and...
Customer-Centric Mindset: Passion for delivering exceptional customer experiences and building long-term loyalty . 3+ Years of Experience: Proven experience in operations, business analytics, project management, finance, strategy, consulting, or customer...
Develop and execute strategic initiatives to improve vehicle access for driver-partners. Drive growth and operational efficiencies by analyzing key business metrics and implementing scalable solutions. Collaborate with internal teams and...
Develop and build the vision for Uber’s AV platform and collaborate cross-functionally to drive our autonomous experience, hybrid marketplace optimization and expansion initiatives. Build a highly efficient API and tooling...
Night Shift Customer Support Representative, 8pm-7am. Morning Shift Customer Support Representative, 6am-2:30pm. Provide high quality customer support both verbal and written. Deliver high customer satisfaction and demonstrate empathy while solving...
About the Role3 . Work on both phone and ticket based cases, if relevant, and resolve escalations4 . May perform root cause analysis and present findingsBasic QualificationsComfortable operating in multiple...
What You’ll Do2 . Ensure issues are resolved using procedures or are escalated promptly4 . Engage and support Drivers and Earners already on the platform in order to enable them...
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