Customer Experience Program Specialist jobs at Uber
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253 jobs found
30.07.2024
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Uber Customer Experience Program Specialist United States, West Virginia
Design, implement, and maintain support processes and policies and identify areas of continuous improvement. Manage all escalated continuous process improvement requests for your respective support queue, corresponding and liaising with...
Design, implement, and maintain support processes and policies and identify areas of continuous improvement. Manage all escalated continuous process improvement requests for your respective support queue, corresponding and liaising with...
Drive strategic projects: Lead and drive key strategic projects across India SA CommOps, ensuring alignment with broader business goals. Business reviews and communications: Take proactive, end-to-end ownership of business reviews,...
Own the Merchant Line of Business (LOB) and support playbook - this includes daily operations and daily / long-term metrics excellency. Collaborate with cross-functional teams and service providers to drive...
Champion our culture, company mission, vision, purpose and values to internal and external audiences. Build hybrid workforce experiences that enhance our culture, build empathy and the connection between employees. Be...
Be attuned to the specific needs of Uber’s culture, identify root causes of engagement issues, and work with the team that strives to improve and build culture across the region....
At Uber, providing excellent customer support to our users is a core feature of our product experience. As a Safety Support Program Manager, you will be responsible for listening to...
Design, implement, and maintain support processes and policies and identify areas of continuous improvement. Manage all escalated continuous process improvement requests for your respective support queue, corresponding and liaising with...
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