Customer Experience Program Specialist jobs at Uber
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160 jobs found
29.05.2025
U
Uber Public Safety Response Specialist AMERICAS United States, West Virginia
Evaluate and respond to data requests in a manner consistent with the privacy and security of business and customer information, in accordance with the law and with relevant policies and...
Lead and cultivate a team of Sales Representatives supporting our key markets. Monitor, evaluate, and develop the performance and quota attainment of individuals on your teams. Mentor and enable your...
Lead, mentor, and inspire a team of 20+ in-person, on-premises B2B support specialists, fostering a strong team culture and driving high performance. Proactively identify and resolve operational bottlenecks to enhance...
Implement and lead control mechanisms of Performance Management for the Sales Operations in our BPO network. Coordinate the implementation of Action Plans with our BPO sites, in order to improve...
Marketplace Health & Performance Monitoring. Own the tracking and improvement of key marketplace metrics (eCR, DR, OA) and business KPIs (Trips, Gross Bookings, Profitability, Ads, RFOs), identifying issues early and...
Modernize critical product platforms. Enhance efficiency. Improve reliability. Support new product development efforts. Lead a team of TPMs , including hiring, onboarding, performance management, coaching, mentoring, and career development. Manage...
Act as the first point of contact for identifying and resolving local app issues, including routing problems, incorrect navigation tiles, and communication bugs. Lead local rider appeasement efforts and manage...
Evaluate and respond to data requests in a manner consistent with the privacy and security of business and customer information, in accordance with the law and with relevant policies and...
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