Customer Experience Program Manager - Safety Support jobs at Uber
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672 jobs found
04.09.2024
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Uber Customer Experience Program Manager - Safety Support United States, West Virginia
At Uber, providing excellent customer support to our users is a core feature of our product experience. As a Safety Support Program Manager, you will be responsible for listening to...
Proven experience: whether it be in a start up, bank, consultancy, or corporate, you are someone who loves driving change in a fast-paced environment. Experience with optimisation, processes, systematic organization,...
Incredibly empathetic and understanding of all parties including riders, drivers, eaters and delivery partners. You will be a powerful advocate for Uber’s users and are passionate about the community experience....
Incredibly empathetic and understanding of all parties including riders, drivers, eaters and delivery partners. You will be a powerful advocate for Uber’s users and are passionate about the community experience....
Design, implement, and maintain support processes and policies and identify areas of continuous improvement. Manage all escalated continuous process improvement requests for your respective support queue, corresponding and liaising with...
Provide project and key stakeholder alignment on initiatives to ensure they are connected to the larger Safety Support goals; ensuring projects and products are properly defined and scoped. Identify opportunities...
Design, implement, and maintain support processes and policies and identify areas of continuous improvement. Manage all escalated continuous process improvement requests for your respective support queue, corresponding and liaising with...
At Uber, providing excellent customer support to our users is a core feature of our product experience. As a Safety Support Program Manager, you will be responsible for listening to...
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