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Customer Escalation Support Specialist jobs at Uber
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94 jobs found
24.06.2024
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Uber Customer Escalation Support Specialist United States, West Virginia
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Provide high quality virtual customer support through ticket systems (chat and email) and possibly phone. Ensure low to medium complexity customer issues are resolved using procedures. Ensure high customer satisfaction...
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23.06.2024
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Uber Customer Escalation Support Senior Specialist United States, West Virginia
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Team Metrics/Customer experience. Maintain Team CSAT and Team Quality together with Team Lead. Strong analytical skills in identifying trends and insights. Partner Management. Proficient written and verbal communication skills in...
22.06.2024
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Uber Customer Escalation Support - Senior Team Lead United States, West Virginia
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Operations Management: Manage a team of 3-4 team leads and 60 CSRs and be responsible for all the operational goals of the LOB. Process improvement: Identify operational and structural weaknesses...
05.07.2024
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Uber Senior Customer Support Specialist United States, West Virginia
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About the RoleAs a customer support senior specialist, you will work efficiently and optimally through our most critical incidents to drive top experience delivered to our customers through providing accurate...
23.06.2024
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Uber Senior Customer Support Specialist - Saugus United States, West Virginia
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Provide high-quality front-facing customer support. Ensure issues are resolved using procedures or are escalated promptly. Facilitate driver sign-ups and communicate the value proposition of driving with Uber, which may include...
03.07.2024
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Uber Senior Customer Support Specialist - Oakland CA United States, West Virginia
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Provide high-quality front-facing customer support. Ensure issues are resolved using procedures or are escalated promptly. Facilitate driver sign-ups and communicate the value proposition of driving with Uber, which may include...
03.07.2024
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Uber Customer Support Specialist Uber Rides Dutch Speaker United States, West Virginia
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Handle messaging with our Drivers & Riders. Deliver high-quality service across multiple support platforms (email, chat, phone). Be a passionate advocate for users while answering any questions that come your...
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Description:Full job details
Provide high quality virtual customer support through ticket systems (chat and email) and possibly phone. Ensure low to medium complexity customer issues are resolved using procedures. Ensure high customer satisfaction...
These jobs might be a good fit
Discover your dream career in the high tech industry with Expoint. Our platform offers a wide range of Customer Escalation Support Specialist jobs opportunities, giving you access to the best companies in the field, like Uber. With our easy-to-use search engine, you can quickly find the right job for you and connect with top companies. No more endless scrolling through countless job boards, with Expoint you can focus on finding your perfect match. Sign up today and follow your dreams in the high tech industry with Expoint.