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330 jobs found
23.06.2024
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Uber Community Operations Manager United States, West Virginia
Lead, motivate, and develop high-performing Customer Support Representatives (CSRs) teams within a time-sensitive and demanding environment to deliver on operational key performance indicators (KPIs). Stay present and available for your...
Own the customer experience and operational excellence in the region, taking on a holistic view of the end-to-end customer support journey. Support the growth of Uber in the region by...
Problem-Solving Dynamo: Your interest and skill in tackling complex challenges head-on is second to none. Stakeholder Whisperer: You possess the skill to build great partnerships, turning stakeholders into enthusiastic collaborators....
Lead development of the vision and support strategy for Uber Direct in EMEA: channel, policies, support operations. Scale and improve support for a new business that's growing and changing constantly....
You'll craft and execute the vision, strategy and day to day tactics for growth of Cars Business in India and South Asia. You will work collaboratively with local, regional and...
Resolve high volume of customer contacts through various support modalities which may include inbound and outbound calls, email, chat, and tickets. Investigate case details to resolve root cause of issues....
Project Management: Identify, plan, and implement projects and root cause analyses to improve our existing processes for large accounts management and their related complex catalogs. Experiment and scale with initiatives...
Lead, motivate, and develop high-performing Customer Support Representatives (CSRs) teams within a time-sensitive and demanding environment to deliver on operational key performance indicators (KPIs). Stay present and available for your...
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