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90 jobs found
31.08.2025
U
Uber COE Team Lead Merchant Premium Support United States, West Virginia
Manage team performance and drive results, guide adherence to policies. Lead, coach, mentor, and motivate employees. Partner with the Recruiting team on hiring. Lead improvements on support logic and processes....
End-to-End Campaign Management: Own the campaign roadmap, from ideation and audience targeting to A/B testing and working with our deployment team right through to analysis, and iteration, across multiple markets...
Define the roadmap and lead the execution of support solutions for Merchants and B2B using GenAI. Work closely with the Merchant Product team and a massive global community operations organization...
Monitor and analyze operational health metrics for existing partners. Identify gaps in restaurant performance and propose solutions for improvement. Drive product adoption working with Client Partners and Account Coordinators to...
Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone. Ensure low to medium complexity customer issues are resolved using procedures. Ensure high customer satisfaction and...
Policy and Support Experience improvements - See trends in earner issues, fix policy and process gaps, recommend experience improvements. Project Management – Support execution of key initiatives. Key projects in...
Work alongside our Global Account Manager to provide an outstanding customer experience and drive shared business growth within our highest-value restaurant partners. Advance the strategic priorities of a portfolio by...
Manage team performance and drive results, guide adherence to policies. Lead, coach, mentor, and motivate employees. Partner with the Recruiting team on hiring. Lead improvements on support logic and processes....
Discover your dream career in the high tech industry with Expoint. Our platform offers a wide range of Bilingual Customer Support Agent jobs opportunities, giving you access to the best companies in the field, like Uber. With our easy-to-use search engine, you can quickly find the right job for you and connect with top companies. No more endless scrolling through countless job boards, with Expoint you can focus on finding your perfect match. Sign up today and follow your dreams in the high tech industry with Expoint.