Coe Specialist Ii jobs at Uber in United States, West Virginia
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West Virginia
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129 jobs found
04.05.2024
U
Uber COE Specialist II United States, West Virginia
This role will be responsible to serve our merchants' requests to manage different marketing activities and menu updates within tight service levels. Communicate with internal stakeholders across different teams to...
Solving difficult problems: Seek to understand the complexity of customer issues, and employ your critical thinking, problem-solving, and case leadership skills to proactively solve these contacts successfully and efficiently. Educating...
Great communicator: You build trust with riders and driver-partners through your communication. You have a way with words and enjoy expressing your thoughts in your emails and phone conversations that...
Provide world-class customer service experience to merchants via email and phone calls. Take ownership of raised requests across different restaurant partners/merchants, challenging yourself to solve the most complicated and interesting...
Execute Business Processes within defined SLAs. Maintain High Quality of execution. Proactively identify area of improvement in Process execution. Build insights on how to optimize these Processes and make them...
Participate in the design of new business processes. Write Standard Operating Procedures (SOPs) and keep them updated. Execute complex processes and work on their continuous optimization. Write queries and scripts...
Support new partners during the Funnel process (from sign up to first trip), ensuring a seamless experience. Closely follow up new partner progress during the Funnel process, promptly supporting their...
This role will be responsible to serve our merchants' requests to manage different marketing activities and menu updates within tight service levels. Communicate with internal stakeholders across different teams to...
This is an exciting opportunity to become a part of the fast-paced world of the tech industry in Uber in the United States, West Virginia. As a Coe specialist II, you will be responsible for providing technical support and system design and development for Uber's software tools. You will be working with software engineers to create, review, maintain and debug complex software systems.
In addition to working on software systems, as a Coe specialist II, you will also be responsible for managing and optimizing the performance, functionality, and security of software systems. You will run tests to ensure that software solutions meet the requirements of a given business. You will also analyze and troubleshoot existing software solutions and existing systems.
You will work closely with a variety of teams to ensure that software solutions are properly implemented. You will be able to communicate changes and areas for improvement to other team members. You will also become an expert on all aspects of the system in order to properly identify and solve any potential problems.
This role requires a high level of knowledge in software engineering and computer science. You will need to be well-versed in both design and development principles. A strong technical background is essential for this position as is the ability to take initiative and think critically. This role requires someone who is organized, able to multitask and can work independently.
If you possess strong problem-solving skills and experience in software development and IT service management, then this is the perfect role for you. Join Uber's team in the United States, West Virginia as a Coe specialist II to help ensure that software solutions are delivered on time and within budget. Apply now through Expoint and jumpstart your career in the tech industry.