Conduct Risk & Incentive Compensation Oversight Director jobs at Truist

Regular or Temporary:

English (Required)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Enhance and maintain Cyber Third-Party Risk Management standard, policies and procedures.

• Work closely with Cyber risk partners and Third-Party Risk organizations to ensure cyber risks are properly tracked and reported.

• Perform Cyber Security third-party risk aggregation and root cause analysis by defining and implementing metrics to ensure appropriate measurement and reporting of risk exposure.

• Provide regular reporting on Cyber Security Third Party Risk Management and support leadership with risk prioritization and escalation.

• Ensure Cyber Security requirements/specifications are properly reflected and evaluated through the third-party risk assessment process and appropriate risk rating is assigned based on compensating controls and risk appetite.

• Analyze findings/deficiencies to ensure appropriate risk rating and risk treatment. Ensure appropriate SMEs are engaged in the decision making (risk acceptance/risk remediation). Escalate to leadership when critical issues are identified.

• Maintain current understanding of Cyber Security threats, vulnerabilities, and regulatory developments impacting third-party risk.

• Understand Truist Cyber Security requirements, risk approach, and applicability to Truist Third Parties.

• Strengthen and sustain proactive risk culture through effective risk-focused management and partnership with risk partners/lines of defense.

• Serve as a subject matter expert and steward of the Cyber Third-Party Risk Framework (standard requirements, processes, risk criteria) to identify, report and mitigate cyber risks.

• Drive conversations for appropriate risk treatment with a deep understanding of the risk management processes.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree and eight years of experience in Cyber Security third-party risk management or performing cyber third-party risk assessments.

• Deep specialized knowledge on Cyber Security controls and third-party risk management best practices.

• Deep understanding of SOC2 type 2 reports (scope/coverage, applicability, etc.).

Preferred Qualifications:

• Master’s degree or MBA and ten years of experience or an equivalent combination of education and work experience.

• Banking or financial services experience.

• Experience working with Archer, KY3P and Security Scorecard.

• Deep understanding of the contracting process (contract negotiation/redlining) .

• CISSP Certification.

• Other security certifications: CISA, CRISC,

• Other technical certifications (e.g. CCNA, RHCE, MCSE, etc.).

• Certified Third-Party Risk Professional (CTPRP).

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need

Regular or Temporary:

English (Required)

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.
2. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.4. Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients’ unique needs.6. Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
7. Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
8. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education
2. Two years of teller or cash handling or client service experience
3. Six months of client relationship building or sales experience
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
5. Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
6. Ability to multi-task under time constraints
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be includedPreferred Qualifications:

1. One year of client relationship building or sales experience
2. Knowledge of advanced or complex branch transactions, risk management and loss prevention
3. Experience with sourcing and prospecting for new clients and client relationship building
4. General understanding of bank operations, policies and procedures

Regular or Temporary:

English (Required)

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Provide risk guidance and serve as risk Subject Matter Expert (SME) to assigned Business Unit across all risk types to promote and strengthen compliance with applicable regulations, policies, procedures and risk program requirements.

• Understand Business Unit goals, provide risk management expertise in strategic projects and seek engagement from appropriate peers for guidance and input.

• Partner with first and second line defense teammates across assigned business areas in identifying, escalating and in remediating risk control gaps to ensure compliance with Enterprise Risk Management programs and policy.

• Effectively challenge the assigned Business Unit to aide in the evaluations and self-identification of risk control weaknesses. Assist with evaluation and assessment of the remediation efforts to confirm adequate resolution.

• Aggregate, report and communicate risk results to inform teammate stakeholders of the existing risk environment and escalate material concerns to Business Unit leaders and committees.

• Monitor and report on emerging risks potentially impactful to Business Unit partners and Truist. Implement processes and record retention routines necessary to ensure Business Unit compliance with enterprise risk monitoring requirements.

• Oversee risk appetite and business risk strategy ensuring adherence to defined limits. Effort includes risk identification, risk acceptance and risk prioritization of current and emerging risks.

• Understand Business Unit goals, provide risk management expertise in strategic projects and seek engagement from appropriate peers for guidance and input.

• Other activities and special projects, as deemed required.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Accounting, Business, Finance or related field, or equivalent education and related training.

• 6+ years of experience in a financial institution with emphasis on risk management or equivalent work experience and training, and/or equivalent education, training and experience.

• Experience in compliance and operational risk mitigation and remediation.

• Strong communication, interpersonal, presentation and negotiation skills.

• Proven leadership and management skills.

• Strong analytical, problem solving and decision-making skills in complex environments and with senior leadership.

• Strong time management and organizational skills adaptable to a dynamic and complex work environment; Capable of handling multiple projects concurrently.

• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

• Ability to travel, occasionally overnight.

Regular or Temporary:

English (Required)

Regular or Temporary:

English (Required)

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Work with the Regional Director to develop and execute the strategic plan for the market.
2. Collectively lead the market through strong, pro-active partnerships and routine connection points with other market leaders in Wealth and throughout Truist.
3. Build and maintain close partnerships with the local Support leadership team, LOB Risk Organization, Compliance, HR and Operations to further the effectiveness and performance of the market.5. Solve problems by mediating and negotiating, analyzing needs, identifying required resources, taking reasonable risks, making timely decisions, and using solid judgment.
6. Improve workflows by identifying and assisting with process, policy and system revisions and upgrades, and staying current on new technologies, products, and trends.

7. Support Advisors in execution of our partnership initiatives and dispositioning referrals within expected timeframes.
8. Perform routine client outreach efforts to drive client satisfaction and drive client connectivity.
9. Work with the Client Advisory Center (CAC) to ensure smooth client migrations and resolve any service-related needs.
10. Routinely accumulate relevant updates for the Regional Director for dissemination to the field during team touchpoints.

11. Ensure all field required principal and supervision duties are completed for the market and that training and continuing education assignments are completed by established deadlines.
12. Maintains Risk dashboards within compliance.
13. Works and responds to client complaints and coordinates escalations.

14. Work with the Regional Director to ensure training, education, performance evaluations, salary adjustments, promotions, transfers, hiring, branch reassignments, disciplinary actions, terminations, and staffing levels in the market.
15. Help build high performing teams by developing and retaining key talent, recruiting top talent from outside the firm as necessary and executing on Financial Advisor retention strategies and objectives. Create a culture of inclusion and ensure all teammates have a sense of belonging, an opportunity to thrive, and are treated equitably.
16. Partner with the Regional Director to provide education and options for succession planning and book transitions to Advisors.
17. Effectively partner with National Sales to ensure Advisor development opportunities are utilized, refined and effective.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree in Business, Accounting, Finance or Banking, or equivalent education and related experience.
2. 8 years of leadership experience in coaching relative to sales and relationship management in the Wealth Brokerage/Advisory industry.
3. Financial Industry Regulatory Authority (FINRA) series 7, 66 (or 63/65), 24, plus applicable Life & Health insurance licenses.
4. A thorough understanding of a broad range of financial planning and investment concepts.
5. Successful track record of sales leadership, presentation and relationship management skills previously demonstrated in the wealth brokerage business.
6. Conceptual ability to analyze problems and devise solutions.
7. Strong organizational, interpersonal, analytical, and communication skills and attention to detail.
8. Ability to travel, including overnight travel.

Preferred Qualifications:

1. Additional credentials such as the Certified Financial Planner Designation (CFP), CIMA, etc.
2. Completion of an established management or career development program such as the bank’s Leadership Development Program or similar program.
3. Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance and systems.

Regular or Temporary:

English (Required)

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines.
2. Contributes to meeting or exceeding client service as well as individual and branch sales targets by offering products and services with a focus on developing, expanding and retaining relationships.
3. Supports team sales process by conducting consultative conversations and acting upon or referring more complex client needs or financial goals to other internal specialists.5. Commits to advancing individual knowledge of sales techniques and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings, applicable training classes and web-based learning.
6. Advises on consumer lending options and takes loan applications.
7. Adheres to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
8. Ensures a consistent client service experience by engaging clients with smiling, courteous conversation while conducting transactions and uncovering needs. This may include handling teller transactions and sharing responsibility for greeting clients and helping them navigate within the branch.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education
2. 2 years of client sales and service experience
3. Experience with sourcing and prospecting for new clients and client relationship building
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
5. Demonstrated proficiency in basic computer applications, such as Microsoft Office
6. Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check which includes meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements
7. Ability to multi-task under time constraints
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included

Preferred Qualifications:
1. Associate’s degree or higher
2. Demonstrated ability to handle multiple priorities under time constraints
3. Excellent verbal and written communication skills
4. Ability to respond in a professional manner with a high level of service quality
5. Experience with discussing, recommending and selling various deposit, credit and retirement products to consumer and small business clients
6. Demonstrated ability in meeting or exceeding sales goals
7. General understanding of bank operations, policies and procedures

Regular or Temporary:

English (Required)

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Manage the Enterprise Resiliency Risk Team which supports proactive management of operational risk as it relates to the firm’s ability to prepare for, adapt, withstand and recover from disruptions including deliberate attacks, accidents or naturally occurring threats/incidents.

2. Serve as an operational risk expert and coach to risk managers promoting a 2nd line of defense risk program built with governance rigor.

3. Promote operational risk awareness across Truist, to include training activities and communication related to resiliency.

4. Ensure the Enterprise Resiliency program is continually evaluated, enhanced, aligned with industry trends, and meets all regulatory guidelines.

6. Develop and maintain effective working relationships with stakeholders in all Business Units and second line functions.

7. Interact with and present updates, outcomes, themes to internal leadership and external regulators.

9. Responsible for salary administration, performance assessment, coaching, team member selection, training, and career development of staff.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s Degree.

2. Fifteen years of banking or related experience in Resilience, Business Continuity/Disaster Recovery, Information Technology Risk Management, Cyber, crisis management or operational risk.

4. Knowledge of the financial industry’s competitive landscape and an understanding of the market and regulatory factors that resilience programs across the industry.

5. Ability to supervise, train and motivate a risk teams.

6. Excellent verbal and written communication skills.

Preferred Qualifications:

1. Master of Business Administration, Risk Management, or relevant Master’s degree.

2. Graduate of Leadership Development Program, Banking School, or equivalent industry training program.

3. Experience working for or with (significant interactions) regulatory agencies (FRB, OCC, FDIC).

4. Experience in establishing new Corporate operational risk programs or initiatives.