Atm Monitoring Process Manager jobs at Truist

Regular or Temporary:

English (Required)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Provide leadership in managing multiple and/or large scale high-risk projects by facilitating project charter, vision/objectives, financials, scope, metrics, quality, schedule, resourcing, vendor management, dependencies, risks, status reporting, stakeholder engagement, business readiness/organizational change management, value realization necessary to deliver specified requirements, objectives and value.

2. Ensure smooth project progression by effectively defining/managing the project plan, phase gate reviews, change requests and stakeholder status reporting. Ensure documentation at all phases.

4. Manage projects throughout the project lifecycle. Evaluate progress and quality, manage issue resolution process and take corrective action, as necessary.

5. Ensure adherence to Risk and other Corporate policies and requirements.

6. Develop quality business relationships so that client needs can be anticipated and addressed.

7. Proactively develop innovative approaches, risk mitigation strategies and quality control and assist in continuous improvement.

8. Mentor, coach and set direction for team members and project managers/analysts. Provide feedback to group managers regarding the work performance of members.

9. Program ProfileSpan of Impact: Corporation; multiple lines of business; Budget impact: $10,000,000 to $100,000,000; Timeline: corporate programs and strategic projects are complex and can range from one year to five years in duration; Program complexity: medium to large.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree in Business Administration or technology-related field, or equivalent education and related training

2. Ten years of experience in increasing complex project management, including 8 years of applicable business experience inclusive of project management experience

3. Knowledge in software development lifecycle in an enterprise environment

5. Goal-oriented, action-focused, executive level interpersonal and communication skills

6. Ability to work effectively and efficiently toward goals in a complex, diverse environment with multiple and changing demands

7. Proven leadership skills

8. Outstanding record of project management success

Preferred Qualifications:

1. Project Management Professional (PMP) certification

2. Three years of financial services-related project experience

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need

Regular or Temporary:

English (Required)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Enhance and maintain Cyber Third-Party Risk Management standard, policies and procedures.

• Work closely with Cyber risk partners and Third-Party Risk organizations to ensure cyber risks are properly tracked and reported.

• Perform Cyber Security third-party risk aggregation and root cause analysis by defining and implementing metrics to ensure appropriate measurement and reporting of risk exposure.

• Provide regular reporting on Cyber Security Third Party Risk Management and support leadership with risk prioritization and escalation.

• Ensure Cyber Security requirements/specifications are properly reflected and evaluated through the third-party risk assessment process and appropriate risk rating is assigned based on compensating controls and risk appetite.

• Analyze findings/deficiencies to ensure appropriate risk rating and risk treatment. Ensure appropriate SMEs are engaged in the decision making (risk acceptance/risk remediation). Escalate to leadership when critical issues are identified.

• Maintain current understanding of Cyber Security threats, vulnerabilities, and regulatory developments impacting third-party risk.

• Understand Truist Cyber Security requirements, risk approach, and applicability to Truist Third Parties.

• Strengthen and sustain proactive risk culture through effective risk-focused management and partnership with risk partners/lines of defense.

• Serve as a subject matter expert and steward of the Cyber Third-Party Risk Framework (standard requirements, processes, risk criteria) to identify, report and mitigate cyber risks.

• Drive conversations for appropriate risk treatment with a deep understanding of the risk management processes.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree and eight years of experience in Cyber Security third-party risk management or performing cyber third-party risk assessments.

• Deep specialized knowledge on Cyber Security controls and third-party risk management best practices.

• Deep understanding of SOC2 type 2 reports (scope/coverage, applicability, etc.).

Preferred Qualifications:

• Master’s degree or MBA and ten years of experience or an equivalent combination of education and work experience.

• Banking or financial services experience.

• Experience working with Archer, KY3P and Security Scorecard.

• Deep understanding of the contracting process (contract negotiation/redlining) .

• CISSP Certification.

• Other security certifications: CISA, CRISC,

• Other technical certifications (e.g. CCNA, RHCE, MCSE, etc.).

• Certified Third-Party Risk Professional (CTPRP).

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need

Regular or Temporary:

English (Required)

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Comply with Enterprise Change Frameworks and Enhance Product Commercialization methodology, approach and toolkit
2. Design, develop and deliver training strategy and content
3. Facilitate working sessions with cross-functional stakeholders to design comprehensive readiness plans
4. Gain an understanding of products, new features, and capabilities.
5. Partner with Product Managers and key stakeholders to document value proposition with emphasis on client impact.
6. Develop stakeholder and client analyses that identify change impacts and guide development of the launch approach
7. Utilize the outcome of the impact assessments to develop an end-to-end Launch Plan by coordinating with owners of each launch plan component (i.e., Go-to- Market Readiness Plan includes key components such as Rollout Approach; Communication; Content or Information Guides; Training; Onboarding Processes and Procedures; Customer Support Model; Pricing and Billing Framework; Migration Plan; and Client Feedback Mechanism etc.,).
8. Develop and maintain the Commercialization or Launch plan project plan and timeline (drive execution)
9. Develop the messaging framework and communication plan for each launch to reach different audiences based on stakeholder assessment.
10. Produce and update initiative dashboards and readiness deliverables.
11. Identify, report, and facilitate the mitigation or resolution of risks and issues.
12. Create internal teammate talking points (primarily targeted for Sales teammates)
13. Update external and internal sites with relevant product, new feature, or capability Information.
14. Manage, influence, and collaborate with matrixed teams to provide information required to fulfill responsibilities described above (guides and mentors assigned junior analysts)

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in related field or an equivalent combination of education and related work experience
2. Knowledge of designing and implementing go-to-market/launch plans, including teammate engagement and readiness programs
3. 10+ years of Change Management, Business Readiness, Commercialization, Marketing product management, product development or sales experience of financial or treasury products and/or services, or equivalent experience such as financial services consulting
4. Project management experience
5. Excellent verbal, written communication and presentation skills
6. Demonstrated ability to work collaboratively across organizations and stakeholders to drive results
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

1. In-depth and broad knowledge of Wholesale Payments/ Treasury Solutions applications and products
2. Certified Treasury Professional (CTP) designation
3. Project Management Professional (PMP) certification and/or 5+ years project management experience
4. Master’s degree in Business Administration

Regular or Temporary:

English (Required)

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Collaborate and work across the Finance division to ensure integrity of the financials and ensure sound controls and procedures.
• Support reporting and analysis for additional constituencies, including Board of Directors, Investor Relations, and various regulatory agencies.
• Senior Financial Manager role that coordinates financial analysis and reporting process workflow within team.
• Provide leadership, talent development, and mentoring for team members to improve their own technical expertise; review and approve work of other team members.
• Foster a team environment that promotes diversity and inclusion broadly across the organization.
• Ensure that changes to reporting process workflow and/ or data source are documented and communicated to downstream reporting groups.
• Identify and resolve technical, operational, risk management, business, and organizational challenges.
• Understand and exemplify Truist’s risk appetite; adhere to both the letter and spirit of applicable corporate policies, procedures, processes, standards and regulatory/compliance requirements.
• Take a new perspective on existing solutions to propose innovative solutions.
• Establish long-term solutions for continuous improvement.
• Prepare and review materials to senior leadership summarizing issues and communicating solutions.
• Work closely with AFR Senior Leadership to provide financial support and complete other assigned projects, as requested, on an independent level with minimal direction.
• Responsibilities may include preparation of presentations regarding new business initiatives, financial results, budget and corporate plan results, preparation and maintenance of various management reports, support and coordination of the strategic planning processes, support and coordination of the annual IT Strategic Project process, coordination with
• Enterprise Support Services and IT in carrying out their responsibilities; financial analysis and operational support for merger and acquisition opportunities, and serve on special projects as requested.
• Support the quarterly issuance of the Press Release and regulatory filings (Annual 10-K and quarterly 10-Q’s) through the gathering of reporting data from the assigned LOBs.
• Develop an error-free documentation trail to support the submission of the data and meet the various submission deadlines.
• Manage the accounting responsibilities for the supported Business Unit(s).
• Responsibilities include: ensuring GAAP compliance, managing the monthly accounting cycle, maintaining appropriate controls to ensure the timely and accurate posting of entries for all transactions, ensuring accurate completion of closing packages and management reports including explanation of changes and narrative on results of operations, and ensuring all assigned account reconcilements are up-to-date and in compliance with reconcilement policy.
• Provide first line execution and oversight for financial reporting controls and risk for Finance processes.
• Provide accounting guidance to Business Unit(s) leadership and consult with Accounting Policy, as appropriate, on matters including but not limited to business combinations, intercompany transactions, capitalization, revenue recognition, cost allocations and accrual and fixed asset accounting.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Accounting or Finance, or equivalent education and related training.
• Twelve years of relevant accounting or finance experience that includes complex financial analysis.
• Incumbent must possess the experience and business vision to provide leadership to support to the Corporate Controller and Executive leadership.
• Sound and comprehensive understanding of business and organizational strategies and processes.
• Ability to build consensus through communication and presentation of factual and relevant information.
• Strong verbal and written communication skills to interpret and communicate financial analysis to business partners in a concise and useful manner.
• Strong analytical and problem-solving skills. Sound and logical decision-making abilities.
• Demonstrated leadership skills and ability to work well with others in a dynamic, team-oriented environment.
• Familiarity with GAAP, with specific knowledge of GAAP related to supported business units.
• High proficiency in computer applications such as Microsoft Office Excel, PowerPoint, Word, Outlook, and other basic software products.
• Financial Modeling experience.

Preferred Qualifications:

• Supervisory experience of multiple teams.
• Certified Public Accountant, Certified Management Accountant, or Chartered Financial Analyst.
• Master’s degree in Business Administration.
• Specific financial services or specialized industry experience.
• Proficient in Essbase/Hyperion, EPM/BPC, or other enterprise accounting software.
• Experience with macros/VBA.

Regular or Temporary:

English (Required)

Regular or Temporary:

English (Required)

Regular or Temporary:

English (Required)

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines.
2. Contributes to meeting or exceeding client service as well as individual and branch sales targets by offering products and services with a focus on developing, expanding and retaining relationships.
3. Supports team sales process by conducting consultative conversations and acting upon or referring more complex client needs or financial goals to other internal specialists.5. Commits to advancing individual knowledge of sales techniques and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings, applicable training classes and web-based learning.
6. Advises on consumer lending options and takes loan applications.
7. Adheres to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.
8. Ensures a consistent client service experience by engaging clients with smiling, courteous conversation while conducting transactions and uncovering needs. This may include handling teller transactions and sharing responsibility for greeting clients and helping them navigate within the branch.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent education
2. 2 years of client sales and service experience
3. Experience with sourcing and prospecting for new clients and client relationship building
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
5. Demonstrated proficiency in basic computer applications, such as Microsoft Office
6. Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check which includes meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements
7. Ability to multi-task under time constraints
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included

Preferred Qualifications:
1. Associate’s degree or higher
2. Demonstrated ability to handle multiple priorities under time constraints
3. Excellent verbal and written communication skills
4. Ability to respond in a professional manner with a high level of service quality
5. Experience with discussing, recommending and selling various deposit, credit and retirement products to consumer and small business clients
6. Demonstrated ability in meeting or exceeding sales goals
7. General understanding of bank operations, policies and procedures