Sales Specialist Megapack Sales North America jobs at Tesla in United States, Palo Alto

• Build HIL test setups and expand their capabilities to test both power plants and microgrids
• Develop systems to monitor the health of HIL setups; troubleshoot and fix HIL setups as necessary
• Write automated regression tests to test the product power system’s dynamics behavior when connected to the large and small grids; ensure behavior meets the design specification
• Build electrical models that represent power plants and microgrids inside HIL tools
• Generate testing reports on regression test failures
• Work to resolve failures in partnership with software and controls engineers

• Strong proficiency with one of the following programming languages: Python, Golang, Rust
• Experience working with HIL tools such as Typhoon, OPAL-RT, dSPACE, etc.
• Experience with the physical and software setup of meters, controllers, network switches, power supplies, oscilloscopes, and interface cards
• Familiarity with control theory basics and ability to understand control block diagrams in Simulink
• Familiarity with CI/CD infrastructure including tool such as Git, Jenkins Jira and XRAY
• Ability to communicate findings in a concise & clear manner and ability to work cross functionally with engineering, business development, and deployment personnel
• A passion for sustainable energy

• Define Vision & Strategy: Set the direction for utility-scale asset management software, aligning with company objectives

• Market Research & Discovery: Conduct market analysis, gather competitive intelligence, and gather insights through customer interviews and feedback

• Roadmap Prioritization: Create business cases, define product requirements, and prioritize features to meet market and customer needs

• Collaborative Development: Work alongside world-class engineers and professionals to design and deliver Megapack software solutions

• Standardized Solutions: Define offerings that scale efficiently and meet diverse customer demands globally

• Technical Enablement: Develop technical content such as manuals, application notes, and marketing collateral to support both internal teams and external stakeholders

• Education & Advocacy: Educate internal teams, customers, and partners on critical product features and best practices

• Techno-Economic Optimization: Assess and enhance Megapack offerings through modeling and capability assessments

• Sales Support: Collaborate with global sales teams to ensure successful project contracting and deployment

• Process Improvement: Identify opportunities to refine processes and enhance operational efficiency

• Degree in Computer Science, Electrical Engineering, or a related field preferred, or equivalent experience

• 5+ years in software product management or a related field

• Strong preference for experience with asset management solutions in energy storage, solar, wind, or similar

• Familiarity with utilities, IPPs, and large-scale energy developers and their operational needs

• Deep understanding of software development processes, tools, and best practices

• Blend of technical and commercial expertise, with strong analytical and decision-making skills

• Excellent communication and interpersonal skills to build and maintain strong relationships across stakeholders

• Proven ability to manage multiple tasks and projects simultaneously in a fast-paced environment

• Strong passion for advancing renewable energy and grid transformation

• Proactive mindset with a bias for action, leveraging industry knowledge and customer insights to drive improvements

• Contracting Support: Monitor upcoming contract queue, support Utilities Sales team in obtaining all approvals until Tesla and the customer is ready to proceed. Perform contract verification, quality assurance and execution. Post contract execution, manage documentation and ensure contract metadata is captured accurately in proper internal systems
• Order management: Process sales orders, and partner with Finance Ops in generating invoices/credit notes
• Delivery management: Partner with Logistics and Industrial Deployment team to coordinate Megapack and accessories delivery. Monitor and mitigate delivery risk and support Accounting in any audit request
• Data integrity: Take full ownership to ensure business transactional data integrity across all Tesla systems/applications. Generate weekly metrics and monitor the state of contracts, orders, and Megapack delivery
• Customer Support: Problem-solve and address all requests from Customers, Sales, Logistics, Service, Finance, and other departments with minimal management guidance or supervision. Address issues with a strong sense of urgency
• Process Improvement: Actively identify and submit business process improvement ideas, support the implementation of such process/system improvement

• Bachelor's in Business, Analytics, Engineering, Operations Management, and/or equivalent experience or evidence of exceptional ability
• 3+ years of hands-on work in contract, analytics and operations, or equivalent experience in complex order management, delivery and planning
• Proficient with ERP platform, customer relationship management platform, and order/material management platforms, as well as Word/Excel/PDF is required
• Able to learn new topics quickly, coordinate cross-functional problem solving
• Strong communication skills, attention to details, with the ability to effectively multi-tasks and handle stress

• Rapidly diagnose and analyze issues across structures, actuators, controllers, harnesses, sensors, and firmware to meet manufacturing takt time requirement
• Review clips and CAN data using CANAPE/PCAN Explorer, run robot routines, and debug electronics via scoping, soldering, and probing
• Record issues, track trends, and report metrics to inform design improvements
• Initiate repair requests with technicians to follow through the fix
• Validate repairs by running robot routines and build up the product service manual by documenting diagnosis and repair procedures
• Perform hands-on troubleshooting and repair of hardware systems
• Utilize debugging tools such as multimeters, soldering tools, and oscilloscopes
• Collaborate with design, manufacturing, and firmware engineering to implement improvements
• Maintain accurate records and documentation

• Degree in Mechanical Engineering, Electrical Engineering, Robotics, or Mechatronics, or equivalent
• Proven proficiency in product-level issue diagnosis and root-cause analysis
• Hands-on experience troubleshooting and repairing hardware systems
• Experience with CAN, EtherCAT and Linux command line environments
• Familiarity with debugging tools such as multimeters, soldering tools, and oscilloscopes
• Excellent analytical and problem-solving skills
• Strong communication and collaboration skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Experience with AI robotic systems, environmental factors, and user support is a plus

• Represent Tesla to our customers, partners, and other industry stakeholders to support the sales process
• Provide critical support throughout the sales cycle, including organization, customer engagement, technical/economic analysis, etc., to achieve a targeted product volume and/or revenue closed each year (quota bearing)
• Generate high quality, accurate quotes and project proposals, often in response to highly complex and formal utility RFPs, ensuring alignment with customer requirements and Tesla strategic goals
• Manage techno-economic analysis of opportunities - identifying associated risks, optimizing technical and commercial variables, and articulating Tesla’s value compared to competitive offerings
• Assist senior Sales Leader in managing a project pipeline of short, medium, and long-term opportunities spanning a range of customers, project types, and markets
• Provide reporting to management as and when required

• 2-3 years minimum work experience in the renewable energy space and/or power sector
• Experience in sales or business development (customer-facing)
• Working knowledge of battery systems, renewable power, and grid markets
• Hands-on contract negotiation/management experience in energy storage or renewables a plus
• Strong project management skills, with the ability to coordinate cross-functionally in fast-paced, dynamic settings
• Strong analytical/quantitative skills regarding complex price models, storage/renewable project economics, techno-economic optimizations, quantitative risk analysis, etc.
• Ability and flexibility to travel periodically

As a Hardware Product Manager, you will define and commercialize product offerings for Megapack, our B2B utility-scale energy storage solution. You will leverage your expertise to develop market and product requirements needed to deliver industry-leading products. You will also be a key technical member of a cross-functional Product Management team that also supports the ongoing development of technical content for sales, finance, and engineering teams for Tesla’s industrial energy products.

• Leverage market research, competitive diligence and customer feedback to define product vision and strategy

• Create business cases and market & product requirements to inform the product roadmap priorities

• Define and commercialize offerings into standardized, sellable products to ensure successful product launches and customer success, working closely with cross-functional teams across the engineering and commercial organizations

• Develop and drive implementation of technical content (technical documentation, marketing collateral, Independent Engineering reports) to provide internal and external parties with all information pertinent to our products and offerings on product topics related to performance, safety, installation, features, grid code, safety compliance, and much more

• Act as primary stakeholder for education of critical product features for internal teams, Authorities Having Jurisdiction (AHJs) and officials (PUCs, fire departments, utilities, etc)

• Optimize industrial project margins for individual high impact projects through techno-economic modeling and assessment of product capabilities

• Always look for opportunities to improve our processes and support our growth

• Degree in Engineering, or equivalent experience

• 5+ years of experience in product management or in the energy industry, preferably in the energy storage technology space; experience with launching new products or offerings is a must

• An overall rock-solid blend of engineering (electrical, mechanical) and commercial expertise

• Strong analytical skills with the ability to make data-driven decisions

• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, stakeholders, and cross-functional teams

• Ability to execute many projects and tasks in parallel, across many teams, in a short timeframe, with demonstrated ability to pivot rapidly

• Knowledge of renewable energy policies and regulations (e.g. product safety and compliance) is highly desired

• Deep passion for changing the way we use energy on the electric grid

• Lead cross-functional, cross-regional initiatives to align on organizational strategy and present results to leadership
• Analyze new geographies, applications, and business models for energy storage.
• Develop and implement new market entry strategies and first-of-their-kind projects
• Understand emerging industry trends and educate the rest of the company; update strategy, offers, and products accordingly
• Develop and execute on outreach strategies with major market players, potential customers, and potential partners in support of the team's many initiatives

• Excellent understanding of energy industry; deep knowledge of energy storage technology and value proposition. Strong existing connections across the industry
• Entrepreneurial mindset – self-starter who can explore and qualify opportunities with little direction, and has a track record of success in energy industry
• Deep knowledge of storage development process, from greenfield strategy to offtake negotiation
• Strong communications, strategy, financial modeling, and program management skills
• Experience presenting to executive teams, ideally in a BD or strategy role
• 8+ years in energy industry; 4+ years in energy storage