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Sr. Analyst Card Expense jobs at Tesla in United States, Draper
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United States
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Draper
5 jobs found
22.04.2025
T
Tesla Sr. Product Engineer Customer Service Applications United States, Utah, Draper
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Define product requirements and features based on customer needs, market trends, and competitive analysis. Collaborate with cross-functional teams, including Customer Support, Engineering, and Design to develop and launch new products...
Description:
What You’ll Do What You’ll Bring
- Define product requirements and features based on customer needs, market trends, and competitive analysis
- Collaborate with cross-functional teams, including Customer Support, Engineering, and Design to develop and launch new products and features
- Get into the process of the customer support teams to build and what is needed to move the needed
- Develop and maintain relationships with key stakeholders, including Customer Support leaders, engineering teams, and leadership
- Analyze customer feedback, usage patterns, and performance metrics to identify opportunities for improvement and growth
- Develop and manage product roadmaps, prioritizing initiatives based on business objectives and customer needs
- Work closely with the Data teams to analyze data and inform product decisions
- Stay up-to-date with industry trends and emerging technologies, identifying opportunities to incorporate new innovations into our products
- Degree in Computer Science, Engineering, or a related field or equivalent experience
- 5+ years of experience in product management, with a focus on customer-facing products or services
- Excellent communication and collaboration skills, with the ability to influence cross-functional teams
- Analytical and problem-solving skills, with the ability to interpret complex data and drive insights-driven decision-making
- Experience working in a fast-paced, dynamic environment with multiple priorities and deadlines
- Strong customer-centric mindset, with a passion for delivering exceptional customer experiences
- Nice to Have: Experience working in the electric vehicle or technology industries
- Nice to Have: Familiarity with cloud-based software development platforms (e.g., AWS, Google Cloud)
- Nice to Have: Knowledge of machine learning algorithms and data analytics tools
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21.04.2025
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Tesla Sr. Payroll Tax Analyst United States, Utah, Draper
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Ensure daily accuracy and timeliness of employee tax setup and updates. Manage the accurate reporting of payroll taxes to all agencies on a daily, weekly, monthly, quarterly, and annual basis....
Description:
What You’ll Do What You’ll Bring
- Ensure daily accuracy and timeliness of employee tax setup and updates
- Manage the accurate reporting of payroll taxes to all agencies on a daily, weekly, monthly, quarterly, and annual basis
- Oversee the filing of quarterly and annual tax documents, including 941s, State Unemployment Reports, W-2, W-3, T-4, RL-1, and other relevant forms for multiple countries
- Ensure all employment taxes are paid and reported on time, addressing any discrepancies promptly
- Track and analyze payroll tax remittance and accuracy metrics, using insights for process improvements and internal reporting
- Use Cognos BI and other system software tools to generate audits and reports; make corrections and adjustments based on audit results
- Respond to payroll tax inquiries via in-person requests, support tickets, phone calls, and emails
- Bachelor’s degree in a finance-related field (preferred)
- CPP (Certified Payroll Professional) certification (preferred)
- 10+ years of payroll management experience in the US and Canada, with 3+ years in multi-state payroll
- Strong communication skills for resolving complex tax issues with jurisdictional authorities
- Experience in developing payroll tax processes and procedures
- Proven problem-solving and issue resolution skills
- Knowledge of UltiPro payroll and tax systems (preferred)
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15.04.2025
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Tesla Sr. Project Manager Customer Support Analytics United States, Utah, Draper
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Lead and manage a team of analysts and project managers, fostering a high-performance, data-driven culture. Identify, scope, and execute high-impact projects aimed at improving Customer Support operations, customer experience, and...
Description:
What You’ll Do What You’ll Bring
- Lead and manage a team of analysts and project managers, fostering a high-performance, data-driven culture. Identify, scope, and execute high-impact projects aimed at improving Customer Support operations, customer experience, and agent workflows
- Own and lead project management efforts across initiatives, including stakeholder alignment, timelines, resource planning, and execution tracking
- Analyze key KPIs (e.g., AHT, ASA, CSAT, Recontact Rate) to uncover trends, develop insights, and guide strategic decisions
- Partner cross-functionally with Engineering, Product, Operations, and Training to implement solutions that reduce customer contacts and improve service efficiency
- Build and present business cases to senior leadership using data and root-cause analysis to influence direction and priorities
- Champion process improvements and automation opportunities that scale with Tesla’s rapid growth. Represent the voice of the front-line teams and customers by staying close to day-to-day operations and feedback loops
- Continuously evaluate business performance and proactively suggest improvements to meet long-term strategic goals
- 5+ years of experience in program or project management, business operations, or analytics roles, ideally within a high-growth, customer-facing environment
- Strong analytical skills and fluency in interpreting complex datasets to drive decision-making; advanced Excel and data visualization skills required (SQL and/or Python a plus)
- Track record of delivering cross-functional projects end-to-end with clear business impact
- Excellent communication and presentation skills with the ability to influence stakeholders at all levels
- Deep understanding of customer support metrics, KPIs, and operational levers for improvement
- Hands-on approach, comfortable with ambiguity, and able to operate independently in a fast-paced environment
- Bachelor’s Degree in Business, Engineering, Analytics, or a related field, or equivalent experience
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15.04.2025
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Tesla Card Expense Specialist United States, Utah, Draper
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Respond to employee inquiries regarding policy, report submission, and credit card administration. Perform expense report audits to ensure compliance to corporate policy. Participate in credit card administration including applications, limit...
Description:
What You’ll Do What You’ll Bring
- Respond to employee inquiries regarding policy, report submission, and credit card administration
- Perform expense report audits to ensure compliance to corporate policy
- Participate in credit card administration including applications, limit increases, and delinquencies
- Participate in and drive continuous improvement projects/initiatives. Use analytics to determine behavioral trends, potential misuse, and compliance to policy
- Uphold corporate policies for travel and expense as well as corporate credit cards
- Participate in ad hoc projects as needed
- Bachelor’s Degree in Business or equivalent experience
- 3+ years related accounting experience
- Experience with expense reporting ERP systems such as Concur and/or AppZen preferred
- Critical thinking related to policy enforcement and compliance
- Able to work well with others in a team environment
- Proficient in Microsoft Office. Some knowledge of Excel Power Query, Power BI, and SQL preferred
- Effective communication skills and customer service approach
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15.04.2025
T
Tesla Sr. Analyst Card Expense United States, Utah, Draper
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Assist in administering expense and auditing system configurations. Develop and present monthly reports of the company’s corporate card spend, audit findings, and ad hoc requests. Assist with fraud or expense...
Description:
What You’ll Do What You’ll Bring
- Assist in administering expense and auditing system configurations
- Develop and present monthly reports of the company’s corporate card spend, audit findings, and ad hoc requests
- Assist with fraud or expense audits/investigation
- Participate and drive special projects, as required, which includes working closely with various cross-functional and global teams
- Ensure the connections to/from the expense system and other systems are working properly
- Support the team regarding expense administration, implementation and management of corporate cards, system configurations, audit rule setup, and development of custom reports
- Contribute to other functional day-to-day activities when needed, including solving customer service issues, account reconciliations, cardholder delinquency, escalations, and other tasks
- Bachelor’s Degree in Accounting, or equivalent experience
- 3+ years related analytical experience
- Experience working in Concur
- Critical thinking related to policy enforcement and compliance
- Project management and collaboration with multiple teams
- Experience with Excel Power Query, Power BI, and SQL
- Solution-driven and able to work in a fast-paced environment
- Highly accurate and detail oriented
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These jobs might be a good fit
Share
Define product requirements and features based on customer needs, market trends, and competitive analysis. Collaborate with cross-functional teams, including Customer Support, Engineering, and Design to develop and launch new products...
Description:
What You’ll Do What You’ll Bring
- Define product requirements and features based on customer needs, market trends, and competitive analysis
- Collaborate with cross-functional teams, including Customer Support, Engineering, and Design to develop and launch new products and features
- Get into the process of the customer support teams to build and what is needed to move the needed
- Develop and maintain relationships with key stakeholders, including Customer Support leaders, engineering teams, and leadership
- Analyze customer feedback, usage patterns, and performance metrics to identify opportunities for improvement and growth
- Develop and manage product roadmaps, prioritizing initiatives based on business objectives and customer needs
- Work closely with the Data teams to analyze data and inform product decisions
- Stay up-to-date with industry trends and emerging technologies, identifying opportunities to incorporate new innovations into our products
- Degree in Computer Science, Engineering, or a related field or equivalent experience
- 5+ years of experience in product management, with a focus on customer-facing products or services
- Excellent communication and collaboration skills, with the ability to influence cross-functional teams
- Analytical and problem-solving skills, with the ability to interpret complex data and drive insights-driven decision-making
- Experience working in a fast-paced, dynamic environment with multiple priorities and deadlines
- Strong customer-centric mindset, with a passion for delivering exceptional customer experiences
- Nice to Have: Experience working in the electric vehicle or technology industries
- Nice to Have: Familiarity with cloud-based software development platforms (e.g., AWS, Google Cloud)
- Nice to Have: Knowledge of machine learning algorithms and data analytics tools
Show more
These jobs might be a good fit
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