Customer Service Representative jobs at Tesla in United States, Austin

As a Customer Service Representative with Tesla in Austin, United States, you will play a vital role in shaping the experience customers have while interacting with the future of energy and mobility. In this role, you will be interacting with customers, providing support on day-to-day inquiries, and providing helpful solutions and guidance. You will develop strong relationships with customers, ensuring they continue to have positive interactions with Tesla over time. You will be a key point of contact helping customers identify the right product and services that meet their needs. You will help answer inquiries about product features, specs, and pricing as well as upsell additional products and services. The successful candidate will be able to stay up to date with the latest Tesla technology, products, services, and promotions. You will also need to take ownership of customer inquiries, troubleshooting, and resolving complaints in a timely and professional manner. This is an excellent opportunity for an individual with strong customer service skill, excellent communications, and a passion for learning. If you are looking to join a dynamic, innovative team in a fast-growing industry, be sure to apply.