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2 jobs found
22.04.2025
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Tesla Area Parts Supervisor Turkey, Istanbul
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Supports Parts Advisors to achieve KPIs including, but not limited to, customer satisfaction, productivity, profitability, and cost savings. Monitor performance consistently and be responsible for quality within your team, motivate,...
Description:
What You’ll Do What You’ll Bring
- Supports Parts Advisors to achieve KPIs including, but not limited to, customer satisfaction, productivity, profitability, and cost savings.
- Monitor performance consistently and be responsible for quality within your team, motivate, lead, and inspire the team in continuous improvements and efficiencies. Support from other locations is required.
- Conduct regular one-to-ones and feedback sessions with team members, providing constructive and clear coaching and following up on development training and any personnel cases. Identify any roadblocks disturbing workflow and ensure that everyone has the tools and training to perform their role successfully
- Ensure that parts standards and available procedures are up-to-date, accurate and that all work is compliant
- Manage complex escalations together with your team, confidently resolving and defusing difficult conversations across all communication channels
- Accountable for end-to-end completeness of inventory from, from receiving to fulfillment and invoicing/consumption. Partner closely with the service manager to guarantee we service our customers’ cars efficiently and seamlessly, ensuring parts are available and escalations process are properly followed.
- Liaise daily with internal teams within the Service Centre including Service & Delivery and local Senior Management
- Accurately record parts transactions and data into the system, maintaining excellent attention to detail and escalating any issues
- Preferred experience as a Lead Service or Parts Advisor within Tesla, with a focus on customer interaction.
- Demonstrated ability to lead by example and innovate processes for increased efficiency.
- Strong leadership skills to motivate and engage teams toward success.
- Analytical proficiency to understand and impact key performance indicators.
- Problem-solving initiative to address issues promptly and understand their root causes.
- Exceptional communication skills adaptable to various stakeholders.
- Commitment to continuous learning and self-improvement, fostering trust with teams, managers, customers, and stakeholders.
- Proficient in English and potentially other local languages, possess a valid driving license, and able to travel at least 80% within the region (Turkey, Greece, Croatia, Slovenia).
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16.04.2025
T
Tesla Senior Legal Counsel Middle East Turkey Turkey
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Be a legal trusted advisor for all Tesla business leads in your region. Support all sales and services initiatives (B2C and B2B), including drafting and reviewing terms and conditions, as...
Description:
What You’ll Do What You’ll Bring
- Be a legal trusted advisor for all Tesla business leads in your region
- Support all sales and services initiatives (B2C and B2B), including drafting and reviewing terms and conditions, as well as all related legal matters
- Manage all regulatory matters relating to Tesla products in your regions
- Provide legal advice for marketing of sales initiatives, the Tesla website and other customer communications
- Draft and review contracts relating to Tesla real estate for showrooms and service centers
- Draft and review contracts relating to Tesla’s fast growing Supercharger business incl. support of all other related legal matters
- Manage all other legal day-to-day work. Liaise regularly with your peers in EMEA, the EMEA Litigation team as well as all relevant global team members and stakeholders
- You are a qualified lawyer in either the Middle Eastern or Turkey, with relevant experience at a law firm and/or in-house corporate international environment, ideally with a background in being a country/regional lawyer, with an exceptional ability to handle a high workload of complex legal matters at the same time
- You are a team player with the ability to proactively identify problems, drive projects, and execute pragmatic/creative legal and business solutions on a timely basis
- You inspire trust, forge relationships quickly with key stakeholders at all levels, and earn the confidence and cooperation of your business partners
- You work well both autonomously, collaboratively and transparently, and are effective at juggling and prioritizing competing tasks in a fast-paced, challenging environment
- You possess an entrepreneurial mindset, quick and flexible learner, with high standards, impeccable integrity and ethics, unquestionable good judgment, well-honed analytical skills
- You have excellent communication skills, with a business level to near native level fluency in English, Arabic and/or Turkish (written and spoken)
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Supports Parts Advisors to achieve KPIs including, but not limited to, customer satisfaction, productivity, profitability, and cost savings. Monitor performance consistently and be responsible for quality within your team, motivate,...
Description:
What You’ll Do What You’ll Bring
- Supports Parts Advisors to achieve KPIs including, but not limited to, customer satisfaction, productivity, profitability, and cost savings.
- Monitor performance consistently and be responsible for quality within your team, motivate, lead, and inspire the team in continuous improvements and efficiencies. Support from other locations is required.
- Conduct regular one-to-ones and feedback sessions with team members, providing constructive and clear coaching and following up on development training and any personnel cases. Identify any roadblocks disturbing workflow and ensure that everyone has the tools and training to perform their role successfully
- Ensure that parts standards and available procedures are up-to-date, accurate and that all work is compliant
- Manage complex escalations together with your team, confidently resolving and defusing difficult conversations across all communication channels
- Accountable for end-to-end completeness of inventory from, from receiving to fulfillment and invoicing/consumption. Partner closely with the service manager to guarantee we service our customers’ cars efficiently and seamlessly, ensuring parts are available and escalations process are properly followed.
- Liaise daily with internal teams within the Service Centre including Service & Delivery and local Senior Management
- Accurately record parts transactions and data into the system, maintaining excellent attention to detail and escalating any issues
- Preferred experience as a Lead Service or Parts Advisor within Tesla, with a focus on customer interaction.
- Demonstrated ability to lead by example and innovate processes for increased efficiency.
- Strong leadership skills to motivate and engage teams toward success.
- Analytical proficiency to understand and impact key performance indicators.
- Problem-solving initiative to address issues promptly and understand their root causes.
- Exceptional communication skills adaptable to various stakeholders.
- Commitment to continuous learning and self-improvement, fostering trust with teams, managers, customers, and stakeholders.
- Proficient in English and potentially other local languages, possess a valid driving license, and able to travel at least 80% within the region (Turkey, Greece, Croatia, Slovenia).
Show more
These jobs might be a good fit
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