Jobs at Tesla in Singapore, Singapore

• Welcome customers to the Tesla family by making their journey to ownership a delightful experience
• Regularly update the CRM system to ensure accurate and timely delivery information is available to management
• Coordinate with Sales and Operations teams to process pre-delivery, registration and delivery documents completely and accurately.
• Manage all prerequisites of the vehicle registration process for customer.
• Prepare customer loan and registration documents and collaborate with other employees/partners to ensure successful delivery appointments
• Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level
• Support the Sales Manager in delivery center operations, task completion and ensuring superior customer service
• Contribute ideas toward improving the Tesla delivery experience, as well as back-end processes and procedures
• Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners
• Keep up with industry trends and best practices

• Comfortable working in a fast-paced environment
• Proven ability to work well with others in a team
• Self-starter who is goal-oriented and highly motivated
• Excellent communication skills and attention to detail
• Consistent record of customer service excellence
• Enthusiastic and passionate about the changes in the personal transportation industry
• Strong organization and time management skills
• Perform additional responsibilities as assigned to meet business needs
• Proficient with Microsoft Office Suite and CRM tools
• Ability to work evenings, weekends, and holidays
• Ability to work across multiple systems
• Bachelor's degree or equivalent combination of education and experience
• Valid driver’s license, 2-year minimum driving record required with a clean driving history

• Manage the entire lifecycle of technical security projects, including new construction, retrofit, and day two MACs (moves, adds, changes), and decommissioning
• Coordinate pre-requisites and schedules with project partners and external systems integrators to define and manage project scope, schedule, and cost of technical security projects
• Review, develop, and publish technical security designs including floor plans, device location drawings, wiring diagrams, bill of materials (BOM), programming sheets, network diagrams, elevation drawings, power load calculations, and as-built drawings
• Test, program, and commission new technical security devices and inspect installations for quality assurance
• Perform site security risk assessments to support specific designs
• Maintain and ensure high-quality project documentation and communication
• Manage maintenance of installed technical devices and systems with assistance from systems integrators and the other Tesla security teams
• Identify opportunities to improve performance and reduce cost with physical security technology
• Exhibit ownership over site documentation and ensure all security systems are accurately documented and stored in accordance with our team standards

• Significant demonstrated success designing and managing multiple fast-paced physical security systems projects (video surveillance, integrated access control, physical intrusion detection) with different stakeholders at various stages of completion in large and complex spaces
• 5+ years of successful project management experience in a corporate or start-up environment with a technology background
• Have field experience and can talk to technical functional details of the hardware you’ll work with Project Management Certification such as Project Management Professional (PMP) or equivalent industry experience
• Physical Security Certification such as Physical Security Professional (PSP) or equivalent industry experience
• Further related technical certifications (CCNA, SSCP, CSPM) are advantageous
• Vendor certifications from Gallagher, Genetec, Axis, Hanwha are advantageous
• An ability to travel domestically or internationally as required

• Develop and manage pipeline of new charging site development opportunities that will serve current and future Tesla owners
• Develop and maintain relationships with key stakeholders both external and internal
• Ensure that charging sites are deployed on time and on schedule thru working with multiple internal and external stakeholders, such as installers, suppliers and site hosts.
• Assist with deployment program strategy, location selection and feasibility analyses
• Develop and refine proposals with property owners, governmental bodies and other key partners; Negotiate win-win solutions and close deals
• Work closely with internal and external stakeholders to improve customer experience, cost efficiency and timelines
• Manage Installers onboarding, training, and selection for charging sites in India and beyond
• Work with internal legal counsel to draft, negotiate and close site host agreements

• Committed to Tesla’s mission of accelerating transition to sustainable energy
• Highly organized, able to project manage 20+ projects in various phases simultaneously
• Internal communication and teamwork
• Strong relationship management + business development skills
• Self-motivated and outspoken about what is needed to get a job done
• Excellent communicator, able to persuade and impact people from a wide range of roles and backgrounds
• Ability to think from the stakeholder’s perspective
• Proven track record (5+ years) of creating and nurturing strong relationships (e.g. from Retail, Real estate or equivalent B2B experience)
• Proven track record of developing, driving and closing business opportunities
• Background in electrical engineering, project management in start-up environment is strongly preferred.

• IP Protection - Support programs designed to reduce IP loss risk to Tesla crown jewel programs
• Training and Awareness - Support ongoing training and awareness efforts, emphasizing information security/IP protection best practices
• Enhanced background reviews - Support review of candidates for high-impact roles across the company
• Partner with key stakeholders across the company to identify risks to sensitive IP and collaborate with cross functional partners to mitigate those risks
• Support sensitive, complex, and confidential investigations into incidents of data loss and intellectual property theft, technology misuse, and conflict of interest
• Collaborate with technical forensic and human investigations to mitigate risks and/or vectors of IP loss identified during investigations
• Partner with Legal and Human Resources and other investigative/analysis functions across the company to optimize IP risk reduction and investigations
• Solve complex problems with data from multiple sources and make recommendations to leadership on the appropriate strategy
• Effectively communicate at all levels of the company, including at executive level

• Bachelor's degree required
• 5+ years working in a related field – corporate security, investigations, insider threat, law enforcement, intelligence (collection, targeting, or analysis);
• Ability to synthesize data from multiple streams of information and collection platforms to identify potential threats to sensitive company information
• Excellent written and oral communication skills in English
• Ability to work in an ambiguous, flexible, fast paced, environment and succeed as a self-starter and individual contributor, with minimal direct supervision
• Works well in a team environment, where team members are dispersed
• Proficient in Microsoft Office Suite, including SharePoint, OneDrive, PowerPoint, Excel
• Able to conduct open-source research and synthesize complex topics into succinct written and oral briefing material for executives
• Able to provide training in English
• The highest level of integrity and honesty and the ability to protect sensitive confidential information

Responsibilities

• Maintain and optimize existing automated test equipment and software for low-voltage electronic hardware, particularly for Radio Frequency (RF) products, ensuring ongoing production efficiency and quality
• Troubleshoot and resolve test-related issues, collaborating with cross-functional teams to identify and implement corrective actions
• Support the sustainment of production test specifications, schematics, and technical documentation for electronic hardware
• Develop and implement test process improvements, including test software and hardware updates, to ensure compatibility with changing product requirements
• Collaborate with suppliers to resolve test-related issues, provide technical support, and ensure compliance with test specifications and procedures
• Analyze and address test equipment failures, performing root cause analysis and implementing corrective actions to prevent future occurrences

• Ensure compliance with quality and regulatory requirements, maintaining accurate records and documentation of test results and equipment maintenance

Requirements

• Technical expertise: Proficiency in Python development on Linux platforms, with experience in troubleshooting and optimizing existing codebases.
• Electronics troubleshooting and repair: Hands-on experience in debugging and repairing electronic circuits and systems, with a strong understanding of electronic principles and troubleshooting techniques.
• RF test expertise: Experience with RF test equipment and techniques, including spectrum analysis, signal generation, and RF signal processing, with the ability to troubleshoot and optimize RF test systems and ensure compliance with RF standards and regulations.
• Problem-solving and quality skills: Proven experience with Lean Six Sigma, GRR and other problem-solving methodologies, with a strong ability to analyze complex problems and develop effective solutions.
• Manufacturing process knowledge: In-depth understanding of electrical product test manufacturing processes, including test coverage and optimization across different machines and production lines.
• Cost-conscious and process-oriented mindset: Ability to balance technical requirements with cost constraints, and continuously monitor and improve existing hardware and software frameworks to ensure optimal efficiency, reduce costs, and maintain high product quality.
• Travel and on-site support: Willingness to travel up to 50% of the time across the Asia-Pacific (APAC) region to provide on-site technical support to contract manufacturers, troubleshoot issues, and ensure seamless production.

Extra Points

· Engineering experience in EE/CE or equivalent with 2 or more years developing testers or support for harsh production environment

· LabView and Teststand experience

· Able to rework surface mount components

· PCBA design and embedded firmware development (ARM Cortex)

· Exposure to a wide variety of test systems, production machinery and hobbyist electronics (pogo-pins, industrial sensors, PLCs, pneumatics, Raspberry Pi, microcontrollers, etc)

· Exposure to Altium, SolidWorks, CATIA, and AutoCAD