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Service Advisor Parramatta jobs at Tesla in Australia
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68 jobs found
23.04.2025
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Tesla Parts Advisor Canberra Australia, Canberra
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Answer phone calls, emails and drive-ins to address any customer concern with the highest level of response and attention. Return missed phone calls and emails promptly. Receive stock, pick, ship...
Description:
What You’ll Do What You’ll Bring
- Answer phone calls, emails and drive-ins to address any customer concern with the highest level of response and attention
- Return missed phone calls and emails promptly
- Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service
- Accurately record parts transactions and data into Dealer Management System – attention to detail critical
- Conduct Transactions w/ systems; walk customer through order and provide summary
- Escalate any issues that need to be addressed to correct any inbound packaging issues from our internal and external suppliers
- Maintain records of time, expenses and materials
- Communicate estimated parts ship and arrival time, including regular updates.
- Follow up with customer on parts order and ensure complete satisfaction with the order
- Perform other related duties as assigned
- Help maintain cleanliness of service centre
- Effectively handle multiple priorities, organize workload, and meet deadlines
- Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles
- Understanding of basic automotive techniques related to repair and servicing of automobiles
- Experience in automotive equipment and servicing methods
- DMS Systems, SAP, MS Office Suite
- 1-3 years’ experience in the automotive industry
- Excellent oral and written communication skills as well as the ability to follow instructions required
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public
- Maintain and perform top level professional integrity and appearance as a parts advisor
- Dealer automotive service experience a plus
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23.04.2025
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Tesla Parts Advisor Oakleigh Australia, Victoria, Melbourne
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Answer phone calls, emails and drive-ins to address any customer concern with the highest level of response and attention. Return missed phone calls and emails promptly. Receive stock, pick, ship...
Description:
What You’ll Do What You’ll Bring
- Answer phone calls, emails and drive-ins to address any customer concern with the highest level of response and attention
- Return missed phone calls and emails promptly
- Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service
- Accurately record parts transactions and data into Dealer Management System – attention to detail critical
- Conduct Transactions w/ systems; walk customer through order and provide summary
- Escalate any issues that need to be addressed to correct any inbound packaging issues from our internal and external suppliers
- Maintain records of time, expenses and materials
- Communicate estimated parts ship and arrival time, including regular updates.
- Follow up with customer on parts order and ensure complete satisfaction with the order
- Perform other related duties as assigned
- Help maintain cleanliness of service centre
- Effectively handle multiple priorities, organize workload, and meet deadlines
- Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles
- Understanding of basic automotive techniques related to repair and servicing of automobiles
- Experience in automotive equipment and servicing methods
- DMS Systems, SAP, MS Office Suite
- 1-3 years’ experience in the automotive industry
- Excellent oral and written communication skills as well as the ability to follow instructions required
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public
- Maintain and perform top level professional integrity and appearance as a parts advisor
- Dealer automotive service experience a plus
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These jobs might be a good fit
23.04.2025
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Tesla Vehicle Service Technician Alexandria Australia, New South Wales, Sydney
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Execute basic and advanced diagnostic and repair work on all aspects of Tesla product line. Work independently and as a team to drive maximum service and repair efficiency. Provide feedback...
Description:
What You’ll Do What You’ll Bring
- Execute basic and advanced diagnostic and repair work on all aspects of Tesla product line.
- Work independently and as a team to drive maximum service and repair efficiency.
- Provide feedback to internal Tesla teams to enable continuous improvement of procedures and products.
- Participate with a collaborative, inclusive, and respectful attitude in an ever-changing dynamic environment.
- Operate a variety of top-of-the-line hand, power and shop tools.
- Consistently and concisely detail and document repairs.
- Enjoy your company supplied laptop to support job diagnostics and further develop your professional capabilities.
- Inspect and maintain service equipment and request for replacements, as required.
- Partner with other teams to fulfil wider-business objectives (such as detailing and configuration of vehicles) to ensure smooth delivery of Tesla products to customers.
- Assist with onboarding and training of new technicians, where required.
- Fully qualified Motor Mechanic or Registered Vehicle Technician (Certificate III in Light Vehicle Mechanical Technology or equivalent).
- Minimum 2 years’ experience as a fully qualified Motor Mechanic or Technician.
- Knowledge of methods, techniques, parts and tools used in the maintenance and repair of vehicles (includes testing, diagnosis, HVAC service, hydraulic, brakes, testing and repair of electronic systems and modules).
- Knowledge and experience using diagnostic scan tools, following diagnostics and operating scopes.
- Experience working with EVs or Hybrid Vehicles a bonus.
- A creative problem solver who is open to new ideas, approaches and an advocate for the Tesla brand.
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23.04.2025
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Tesla Utility Service Technician Wallgrove/Smithfield Australia, New South Wales, Sydney
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Troubleshoot and repair equipment as defined by the service engineering team. Perform complex and precise electro-mechanical debug, rework and repair. Perform tasks requiring a high level of skill and patience....
Description:
What You’ll Do What You’ll Bring
- Troubleshoot and repair equipment as defined by the service engineering team
- Perform complex and precise electro-mechanical debug, rework and repair
- Perform tasks requiring a high level of skill and patience
- Comfortable and able to work with Medium and High Voltage environments while maintaining a safety focus
- Operate a variety of hand tools, power tools and LV/MV/HV test equipment for diagnosis and troubleshooting
- Develop and follow best practices and procedures for various maintenance activities related to Tesla Energy equipment
- Maintain high levels of communication and feedback within the Tesla Energy service organization; prepare daily updates of work completed, problems identified, and future timelines.
- Have flexibility to provide support outside your region and possibly outside the country as required
- Perform other related duties as assigned per our growth and diversity across applications
- Actively work across Powerpack and Megapack Utility sites, ensuring operations & maintenance requirements are met, maintaining a healthy fleet that is performing optimally
- Certified Electrician (Cert III (3)+ in Electrical/Electro Technology)
- Minimum 5 years’ experience, with at least 3 years’ electrical experience within the Utility sector (Solar/Wind experience is preferred)
- Must have up to date Electrical Registration/License
- Must have HV switching certification and experience
- SCADA operating experience is a plus
- Must be able to work from complex and detailed documentation and/or verbal and written instructions depending on situation
- Strong computer skills, ability to utilise proprietary and 3rd party OEM software
- Ability to communicate and function well in a mobile office setting
- Ability to read and understand manufacturing instructions, electrical diagrams, and mechanical drawings
- Must be reliable, have good initiative, committed, and quality focused
- Willingness to work outdoors, occasionally on the road at unusual hours
- Valid driver’s license required
- Knowledge of operation and maintenance of a wide variety of hand and power tools, shop tools, test equipment
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public
- Ability to effectively handle multiple priorities, organize workload, and meet deadlines
- Ability to maintain and perform top level professional integrity and appearance
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23.04.2025
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Tesla Online Sales Advisor Perth Australia, Canberra
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To offer excellent customer service throughout the entire customer journey through all digital distribution channels (Phone, Inbound Outbound, Chat and Web Sales opportunities). Excite, engage and educate prospective customers and...
Description:
What You’ll Do What You’ll Bring
- To offer excellent customer service throughout the entire customer journey through all digital distribution channels (Phone, Inbound Outbound, Chat and Web Sales opportunities)
- Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions
- Actively contribute to the achievement of monthly sales and delivery targets by meeting and exceeding individual KPI’s
- Manage any incoming requests through our Tesla Chat and utilise the stream function in SMP/WDO
- Ensure close and tailored communication with customers at all touch points.
- To inform and educate professional on the phone, Video Calls via E-Mail or the Tesla Chat about Tesla at every opportunity.
- Effectively present and sell and support the delivery and installation the entire Tesla eco-system
- Provide the highest level of customer service throughout the full sales and delivery cycle, as well as continued support throughout ownership
- Ensure excellent customer service and individual solutions for our customer
- Help create, maintain and develop sales and delivery pipelines in line with expectations
- Maintain sales administrative duties and ensuring systems are up to date, as well as effectively managing all outbound activities and reporting.
- Carry out Virtual Consultations through Video Calls and be able to support the customer journey virtually
- Educate customers on all details of the purchase and delivery journey from initial contact through to delivery day
- Perform additional responsibilities as assigned to meet business needs
- Manage any additional duties to support wider business requirements.
- Provide customer service in line with Tesla expectations throughout the full sales and delivery cycle, as well as continued support throughout ownership
- Experience in providing excellent customer service in a fast-paced environment.
- Confident in creating great conversations and relationships tailored to the customer’s needs through digital distribution channels (Chat, E-Mail, Phone, Video Calls)
- Ability to thrive in a team-based environment and achieve common goals
- Great problem solving skills, and strong ability to take initiative and be proactive.
- Ability to effectively handle multiple priorities, organize workload, and meet deadlines
- Resilience, adaptability and a constant desire to develop
- Capable of working autonomously as well as in a team.
- Positivity, enthusiasm and a passion towards the mission of Tesla.
- Confident in learning and adapting to multiple technologies.
- Able to communicate, read, and write effectively in the English language on all levels
- Have the required language skills if required by our local markets
- Good knowledge of MS Office
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23.04.2025
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Tesla Utility Service Technician Chinchilla / Western Downs Australia, Queensland, Brisbane City
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Troubleshoot and repair equipment as defined by the service engineering team. Perform complex and precise electro-mechanical debug, rework and repair. Perform tasks requiring a high level of skill and patience....
Description:
What You’ll Do What You’ll Bring
- Troubleshoot and repair equipment as defined by the service engineering team
- Perform complex and precise electro-mechanical debug, rework and repair
- Perform tasks requiring a high level of skill and patience
- Comfortable and able to work with Medium and High Voltage environments while maintaining a safety focus
- Operate a variety of hand tools, power tools and LV/MV/HV test equipment for diagnosis and troubleshooting
- Develop and follow best practices and procedures for various maintenance activities related to Tesla Energy equipment
- Maintain high levels of communication and feedback within the Tesla Energy service organization; prepare daily updates of work completed, problems identified, and future timelines.
- Have flexibility to provide support outside your region and possibly outside the country as required
- Perform other related duties as assigned per our growth and diversity across applications
- Actively work across Powerpack and Megapack Utility sites, ensuring operations & maintenance requirements are met, maintaining a healthy fleet that is performing optimally
- Certified Electrician (Cert III (3)+ in Electrical/Electro Technology)
- Minimum 5 years’ experience, with at least 3 years’ electrical experience within the Utility sector (Solar/Wind experience is preferred)
- Must have up to date Electrical Registration/License
- Must have HV switching certification and experience
- SCADA operating experience is a plus
- Must be able to work from complex and detailed documentation and/or verbal and written instructions depending on situation
- Strong computer skills, ability to utilise proprietary and 3rd party OEM software
- Ability to communicate and function well in a mobile office setting
- Ability to read and understand manufacturing instructions, electrical diagrams, and mechanical drawings
- Must be reliable, have good initiative, committed, and quality focused
- Willingness to work outdoors, occasionally on the road at unusual hours
- Valid driver’s license required
- Knowledge of operation and maintenance of a wide variety of hand and power tools, shop tools, test equipment
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public
- Ability to effectively handle multiple priorities, organize workload, and meet deadlines
- Ability to maintain and perform top level professional integrity and appearance
Show more
These jobs might be a good fit
23.04.2025
T
Tesla Sales Advisor Chatswood Australia, New South Wales, Sydney
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Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome. Excite, engage and educate prospective customers and current owners through calls,...
Description:
What You’ll Do What You’ll Bring
- Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
- Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions
- Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and co-piloting Test Drives for individuals who exhibit purchase intent or potential
- Actively contribute to the achievement of monthly sales and delivery targets by meeting and exceeding individual KPI’s
- Proficient in Sales and Delivery Operations able to execute and consistently deliver a strong client experience with little to no guidance
- Effectively present and sell and support the delivery and installation the entire Tesla eco-system
- Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership
- Be the primary contact point for all customer interactions throughout their purchase experience
- Educate customers on all details of the purchase and delivery journey from initial contact through to delivery day
- Ensure vehicles readiness in preparation for the customers delivery appointment.
- Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level
- Execute customer trade-ins and documents on delivery day
- Conduct Tesla Direct deliveries from Delivery Centres to customer homes when required
- Perform additional responsibilities as assigned to meet business needs
- Client service experience required
- Positive, enthusiastic and passionate about the changes in the personal transportation industry
- Ability to understand and convey business issues and technical concepts
- Strong sense of team mentality and reliability
- Strong communication skills and attention to detail
- Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives
- Ability to work evening hours, weekends and holidays in a retail environment
- Valid driver’s license in the country in which you are applying, 2-year minimum driving record required with a clean driving history
- Ability to obtain appropriate state licensing, where applicable
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These jobs might be a good fit
Answer phone calls, emails and drive-ins to address any customer concern with the highest level of response and attention. Return missed phone calls and emails promptly. Receive stock, pick, ship...
Description:
What You’ll Do What You’ll Bring
- Answer phone calls, emails and drive-ins to address any customer concern with the highest level of response and attention
- Return missed phone calls and emails promptly
- Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service
- Accurately record parts transactions and data into Dealer Management System – attention to detail critical
- Conduct Transactions w/ systems; walk customer through order and provide summary
- Escalate any issues that need to be addressed to correct any inbound packaging issues from our internal and external suppliers
- Maintain records of time, expenses and materials
- Communicate estimated parts ship and arrival time, including regular updates.
- Follow up with customer on parts order and ensure complete satisfaction with the order
- Perform other related duties as assigned
- Help maintain cleanliness of service centre
- Effectively handle multiple priorities, organize workload, and meet deadlines
- Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles
- Understanding of basic automotive techniques related to repair and servicing of automobiles
- Experience in automotive equipment and servicing methods
- DMS Systems, SAP, MS Office Suite
- 1-3 years’ experience in the automotive industry
- Excellent oral and written communication skills as well as the ability to follow instructions required
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public
- Maintain and perform top level professional integrity and appearance as a parts advisor
- Dealer automotive service experience a plus
Show more
These jobs might be a good fit
Find your dream job in the high tech industry with Expoint. With our platform you can easily search for Service Advisor Parramatta opportunities at Tesla in Australia. Whether you're seeking a new challenge or looking to work with a specific organization in a specific role, Expoint makes it easy to find your perfect job match. Connect with top companies in your desired area and advance your career in the high tech field. Sign up today and take the next step in your career journey with Expoint.