Warehouse Associate jobs at Tesla in Australia, Melbourne

The primary goal of the store person is to undertake all warehouse operational tasks such as picking and packing, receiving and put away, and anything else required to meet all operational safety and KPI requirements

• Maintain a safe work and productive work environment.
• Contribute to all warehouse KPI targets being met
• Work in, and support all areas of the warehouse
• Sort and put away incoming goods – hand pick
• Pick and pack outgoing goods – hand pick
• Inventory control tasks
• Report any inefficiencies and productivity improvements
• Follow safety guidelines & procedures
• Report accidents, injuries, and unsafe work conditions
• Report any equipment damages or repairs needed
• Uphold all Tesla values.

• High safety standards
• Customer focused mentality
• High attention to detail
• Pride in what you do and how you act
• Adaptability and willingness to learn and develop
• Open to schedule flexibility that will allow for a variety of shifts, including weekends as needed.
• Ability to understand and follow instructions
• Be a team player, as well as able think and work autonomously
• Basic computer skills and ability to use an RF scanner and printer
• Punctuality and a professional, can-do attitude are a must.

• Provide the highest level of customer support by answering customer inquiries
• Maintain a high fleet availability through pro-active monitoring and resolving issues before they impact the customer
• Evaluate the needs of customers and work in a creative, pro-active manner to resolve technical issues with the battery systems
• Educate our Installers and customers so they have optimal confidence in the operation of their energy storage system
• Determine if a technical solution can be resolved remotely or if on-site service is required
• Communicate customers concerns with NOC Managers, Service Engineering, or Field Service as necessary
• Accurately record issues and data into a CRM database
• This role may require shifted workweek to provide weekend support

• Minimum 2 year of relevant work experience, preferably with an electrical, electronics, or mechatronics engineering background
• Excellent written and oral English communications skills
• Excellent customer service skills
• Ability to prioritize effectively and handle shifting priorities
• Experience with CRM systems and MS Office Suite
• Energy industry experience or background in a technical support
• Understanding of distributed generation and/or energy storage systems preferred

• Review/Receive/Pick/Pack incoming and outgoing material deliveries to ensure 100% fulfillment and accuracy
• Monitor inventory within the system, complete regular cycle counts, and communicate material updates and availability with relevant team members
• Source parts from distribution centers and other locations and allocate them to job picks
• Process shipments from vendors and cross-check invoice accuracy while following document retention standards
• Follow-up with vendors on transit damage and shipment issues
• Prepare defective Tesla-manufactured parts for shipment to other Tesla Facilities or third party for Failure Analysis, Remanufacturing or Warranty Replacement.
• Process, prepare and return non-Tesla-manufactured defective material to vendors under warranty
• Manage proper disposal of old/broken material and hazardous materials if determined for scrap
• Pick-up and transport parts using van or forklift, when necessary, to support fleet operations and prevent customer re-schedules
• Maintain excellent organization of warehouse area to 5S standard
• Organize material where it improves pick efficiency and accuracy
• Support specialized tools and personal protective equipment used by field teams
• Report events (injury, illnesses, property equipment damage, auto, environmental release, etc.) immediately to direct manager
• Additional responsibilities as assigned to meet business needs

• Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers
• Ability to thrive in a team-based environment and achieve common goals
• Be able to complete tasks with little to no supervision
• Trustworthy and driven self-starter
• Ability to effectively handle multiple priorities, organize workload, and meet deadlines
• Positive, enthusiastic, and willing to learn about the changes in Tesla products and services
• Able to speak, understand, read, and write effectively in the English language
• Proficient in Microsoft Office and able to learn new Warehouse Management Systems and tools
• Able to obtain forklift certification within 3 months of employment and retain certification every 3 years.
• Ability to travel to other warehouses or Tesla sites as needed
• Valid driver’s license with an acceptable driving history
• Follow all environmental health and safety requirements
• High School diploma or the equivalent in experience

Physical Requirements

• Ability to perform physically demanding work for extended periods of time, up to 12 hours a day including but not limited to:
• Ability to lift and carry up to 50 lbs.
• Repetitively climb stairs, bend, kneel, push, pull, crouch, and reach inside vehicles/ warehouses
• Ability to find issues in a work process and receive safety signals using sight, touch, and hearing
• Work around confined spaces and manage chemicals
• Wear required PPE, including but not limited to safety glasses, safety shoes, hard hats, hi-vis vest, and follow all environmental health and safety guidelines

• Ensure timely and accurate order fulfillment is being a satisfied daily at the lowest total possible cost and insisting on the highest quality standards.
• Drive a strong positive work and team culture through effective communication by showcasing the essential building blocks of mutual trust and respect with employees & peers.
• Associate Managers are expected to own regional responsibilities as needed with the ability to communicate and bridge any outlying opportunities within region.
• Establish and maintain appropriate mechanisms to maintain inventory accuracy in OC’s.
• Associate Managers not only provide regularly scheduled coaching and mentorship to direct reports; however, are expected to mentor M1 Supervisors on (Leadership, KPI’s, Cost/Analysis, etc.)
• Associate Managers are expected to coordinate, drive, and self-sufficiently execute project management for future state organizational scope goals through the opportunity levers of inventory control; warehouse operations; logistics integration; material planning or process engineering for Tesla’s Energy warehousing & logistics organization.
• Monitor, own and drive down warehousing operation cost inputs using the skills of cost/profit analysis.
• Monitor, track, and work cross functionally on multiple KPI’s to improve processes, support inventory control issues, address production bottlenecks and increase productivity.
• Tesla Leaders proactively communicate safety related incidents; however, Associate Managers own actions taken to prevent future state incidents by sharing and communicating preventative measures in collaboration with EHS to Regional and Sr Leadership.
• Appropriately proposes and tracks budgets for multiple cost variables including (Labor, PO’s, Facility Maintenance, Logistics, etc.)
• Ability to foster positive working relationships with internal/external customers and serves as a second POC for critical customer escalations.
• Ability to identify, develop, and place talented individuals into key areas for overall business growth.

• Ideal candidate will have 5 + years of experience working in a high-volume operations or warehousing environment.
• Proven ability of driving change through continuous improvement in efficiency, accuracy, and effectiveness of fulfillment at a warehousing or operations environment.
• Proven success in managing multiple operations with the responsibility for some or all aspects of warehouse functions.
• Demonstrates the ability to own multi-site facility budgeting and track spend targets.
• Strong communication and management skills combined with business analytics, process and system development and change management.
• Expectations to travel within sub region at least (30% of the time).
• Willingness and ability to travel within and outside region for large scope project management.
• Passionately learns and develop new skills to drive self-improvement.

The primary goal of the Warehouse Associate is help manage the inventory levels and efficiency of the Melbourne Parts Distribution Centre, as well as support the inbound and outbound functions of the warehouse team.

You will also be responsible for helping to maintain a high level of inventory accuracy and integrity. To be a successful candidate for this role you be an energetic, driven individual who is comfortable working in a fast-paced environment.

• Maintain a safe work and productive work environment
• Contribute to all warehouse KPI targets being met
• Perform, investigate, and report daily cycle counts
• Analyse and report on warehouse inventory movements
• Investigate and report discrepancies.
• Help maintain a high level of inventory accuracy and integrity
• Create and print orders for the warehouse team.
• Coordinate both incoming and outbound freight, including exports
• Responsible for the filing and storage of warehouse documentation
• Receipt orders into the warehouse management system
• Help other areas of the warehouse on an ad hoc basis.
• Report any inefficiencies and productivity improvements
• Follow safety guidelines & procedures
• Report accidents, injuries, and unsafe work conditions
• Report any equipment damages or repairs needed
• Uphold all Tesla values

• High safety standards
• Customer focused mentality
• High attention to detail
• Pride in what you do and how you act
• Adaptability and willingness to learn and develop
• Strong Microsoft office suite skills, particularly excel
• Ability to analyse and report on data trends and anomalies
• Ability to problem solve and think outside the box
• Open to schedule flexibility that will allow for a variety of shifts, including weekends as needed
• Ability to understand and follow instructions
• Be a team player, as well as able think and work autonomously
• Punctuality and a professional, can-do attitude are a must

Requirements

• Prior experience in an inventory or logistics coordinator role
• Strong understanding of warehouse functions, processes, and systems
• Strong Microsoft Office suite skills
• Open-minded, collaborative, and team-oriented attitude with the ability to think outside the box for solutions to complex challenges
• Self-motivation, strong work ethic, and a passion for being hands-on in their work
• Forklift license is preferred but not required.