Sr Manager Operations jobs at Sony in United States, San Jose
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Company (1)
Job type
Job categories
Job title (1)
United States
State
San Jose
14 jobs found
08.05.2025
S
Sony Direct Consumer Customer Service Manager United States, California, San Diego
Implement a comprehensive customer service strategy aligned with the company's overall business objectives and DTC sales model. Analyze customer feedback and industry trends to identify opportunities for improvement and innovation...
Provides both routine & non-routine administrative support to management, work team and department, handling high volume of competing administrative task requests that requireappropriateurgency/prioritizationto completewith limited degree of supervision. Manage executives’...
Develop and deploy marketing campaigns including but not limited to email, CRM, and SMS. Monitor deployed communications. QA digital assets to ensure they are responsive, mobile-friendly, trackable, and functional. Use...
ahigh-level of customer satisfaction. Respond to customer inquiries, complaints, and order issues promptly and effectively. Monitor customer service metrics and identifyareas for improvement. Manage thecustomer service team to ensure high-quality...
Extract, develop and analyzelogistics. weeklyand monthly activities:. A basic understanding of Logistics and Transportation function isrequiredandassistin developinglogisticsplans and procedures, the collection and tabulation of KPI materials from various sources and...
Develop and deploy marketing campaigns including but not limited to email, CRM, and SMS. Monitor deployed communications. QA digital assets to ensure they are responsive, mobile-friendly, trackable, and functional. Use...
New models launch related task (List-up the key strategy and launch coordination after Product Launch briefing from Japan HQ. Based on the alignment with HQ and Sony Electronics Imaging Solutions...
Implement a comprehensive customer service strategy aligned with the company's overall business objectives and DTC sales model. Analyze customer feedback and industry trends to identify opportunities for improvement and innovation...
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