Sr Manager Operations jobs at Sony in United States, San Jose
Sony Sr Software Engineer United States, California, San Diego
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Join thebuild atexperiences anddefine the foundation forpossible in the realm of engagement. To learn more visit:
JOB RESPONSIBILITIES
- Architect, design and develop RESTful API Endpoints, ensuring high performance, scalability and maintainability.
- Collaborate closely with front-end engineers to build dynamic, responsive, and user-centric web applications that deliver seamless user experiences.
- Define robust data models and database schemas, and manage relational or NoSQL databases with a strong emphasis on data integrity and performance optimization.
- Create and maintain clear, comprehensive documentation for application architecture, design, configuration, and ongoing maintenance.
- Provide accurate task estimations and delivery timelines, contributing to effective sprint planning and execution.
- Participate in the on-call rotation, responding promptly to production issues and ensuring system stability and uptime.
- Mentor and support junior engineers, fostering a culture of learning, collaboration, and continuous improvement within the team.
- Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above
Your qualifications and experience should include:
- 5+ years professional experience working with medium/large complex code bases
- Experience in Full Stack development
- Experience with one or more of the following programming languages: Java, Go, or Python
- Experience in REST API design and implementation
- Highly Proficient in HTML, CSS, the JavaScript ecosystem and familiarity with popular frameworks like React, Angular, Ember, Jest, Babel, and TypeScript
- Knowledgeable in UI/UX design principles
- Strong communication and interpersonal skills
- Desire to collaborate and to develop strong and positive team relationships
- Attention to detail, organizational skills, a strong work ethic and the ability to work independently.
Preferred Qualifications
- Bachelor’s degree in Computer Science or related field, or at least three years of proven experience in lieu of a degree
- Demonstrated ability to write clean, maintainable, and well-documented code.
- Database management, cloud technologies (AWS), and containerization (Docker, Kubernetes)
- Knowledge of React best practices
- Familiarity with DevOps tools and practices, including CI/CD pipelines
- Automated deployment tools (e.g. Terraform, Ansible, Jenkins)
- Excellent problem-solving skills and attention to detail
- Experience with Agile development methodologies such as SAFe, Scrum
generally regulara comprehensive
What we offer you:
Comprehensive medical, prescription drug, dental, and vision coveragewith coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employee assistanceplanand comprehensive behavioral health benefits
Fertility benefits, including surrogacy,and adoptionassistanceprograms
Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
Short-term & long-term disability plans
Paid parental and caregiver leave
401(k) Plan with pre-tax, Roth, and after-tax options andcompany matchwith immediate vesting
Education assistanceand student loan programs
Other Programs:
Flexible Work Arrangements, including remote and hybrid work schedules
Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release),and a winter break between Christmas and New Year’s Day (based on business needs)
Referral bonuses (subject to eligibility)
Matching gift program
A wide variety of employee business resource groups (EBRGs)
Special discounts on Sony products, offered exclusively to Sony employees
Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
Annual incentive bonus
SCA will consider qualified applicants with arrest or conviction records in accordance with applicable law
All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.
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Sony Technical Program Manager United States, California, San Diego
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You bring a proven track record of driving programs to successful outcomes through strong leadership, effective collaboration, and structured execution. You will apply industry best practices to plan, track, and manage programs ranging from team-level initiatives to large-scale, cross-organizational efforts.
This role requires a unique balance of. You'll influence without direct authority, operate effectively in a dynamic, matrixed environment, and foster strong partnerships across engineering, product, design, and business teams worldwide.
JOB RESPONSIBILITIES
- Collaborate with software engineers and product stakeholders to define functional requirements, plan development schedules, and drive decisions that deliver exceptional online experiences.
- Assist with technical discussions and coordinate cross-functional solutions that align business objectives with engineering capabilities and customer needs.
- Oversee all phases of the software development lifecycle , including design, development, testing, deployment, and post-launch support, in close coordination with internal teams and partners.
- Participate in early requirements analysis , assessing technical complexity, identifying cross-team dependencies, and influencing scope and feasibility.
- Provide continuous program visibility through clear communication of progress, risks, milestones, and delivery timelines to stakeholders at all levels.
- Manage end-to-end implementation of initiatives , ensuring adherence to technical standards, architectural guidelines, and committed delivery goals.
Your qualifications and experience should include:
- 3+ years of Program Management and Project Management experience with high-volume online user experiences.
- Experience with agile methodologies, including experience with scrum master and product owner roles.
- Strong communication, cross-group collaboration, and interpersonal skills
- Prior experience as a software developer or tester
- Ability to manage a feature through the entire development and release cycle
- BA/BS/BSE in computer science, math, or equivalent technical experience
- Solid leadership skills and a passion for building world class consumer experiences.
- Keen eye for detail and managing multiple simultaneous dependencies.
- Ability to travel and manage projects with distributed resources sometimes in international locations.
- Strong sense of ownership.
- Skills which encompass communicating to executives, product managers, software engineers, and project managers
generally regulara comprehensive
What we offer you:
Comprehensive medical, prescription drug, dental, and vision coveragewith coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employee assistanceplanand comprehensive behavioral health benefits
Fertility benefits, including surrogacy,and adoptionassistanceprograms
Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
Short-term & long-term disability plans
Paid parental and caregiver leave
401(k) Plan with pre-tax, Roth, and after-tax options andcompany matchwith immediate vesting
Education assistanceand student loan programs
Other Programs:
Flexible Work Arrangements, including remote and hybrid work schedules
Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release),and a winter break between Christmas and New Year’s Day (based on business needs)
Referral bonuses (subject to eligibility)
Matching gift program
A wide variety of employee business resource groups (EBRGs)
Special discounts on Sony products, offered exclusively to Sony employees
Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
Annual incentive bonus
SCA will consider qualified applicants with arrest or conviction records in accordance with applicable law
All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.
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Sony Development Manager United States, California, San Diego
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Reporting to the Director of Engagement Platform Engineering, thein digital commerce, personalization, identity and account management, and developer enablement.
capabilities and engineering excellence, while ensuring seamless platform
JOB RESPONSIBILITIES
Lead, mentor, and empowera growing team of engineers to deliver high-impact solutions aligned with strategic business goals and outcomes.
Foster a strong, inclusive, and collaborative engineering culturethat emphasizes innovation, accountability, and continuous learning.
Drive the successful delivery of multiple cross-platform projectsby guiding teams in effective estimation, planning, and iterative value delivery.
Collaborate effectively across global business units and product teams, navigating time zone differences to ensure alignment and progress.
Execute and iterate on the team's vision, strategy, and roadmap, ensuring initiatives remain focused, achievable, andvalue-driven.
Champion change and continuous improvement, identifying and implementing opportunities to enhance team performance, processes, and outcomes.
Operate with autonomy and ownershipin a large, distributed environment, consistently delivering results while managing complexity and ambiguity.
Your qualifications and experience should include:
Overall experience of at least6years in the software development industry
At least 2years of people management experience, with experience managing multiple teams or one larger team
Able to manage, mentor, and empower teams, including other people managers
Proven leadership skills and a passion for building, maintaining, and deploying both internal business applications and highly available services
Strong communication, cross-group collaboration, and interpersonal skills. The ability to flex communication style to work with business and non-technical users in addition to engineers
Ability to balance priorities across multiple projects.
Ability to advise and influence technical discussions and decisions.
Experience with agile development practices emphasizingcontinuous improvement.
Bachelor's degree or equivalent experience
Experience with Java, Kotlin, or similar technologies, and delivering microservices
Prior experience with one or more of the following technologies or areas is a plus: React, React Native
generally regulara comprehensive
What we offer you:
Comprehensive medical, prescription drug, dental, and vision coveragewith coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employee assistanceplanand comprehensive behavioral health benefits
Fertility benefits, including surrogacy,and adoptionassistanceprograms
Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
Short-term & long-term disability plans
Paid parental and caregiver leave
401(k) Plan with pre-tax, Roth, and after-tax options andcompany matchwith immediate vesting
Education assistanceand student loan programs
Other Programs:
Flexible Work Arrangements, including remote and hybrid work schedules
Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release),and a winter break between Christmas and New Year’s Day (based on business needs)
Referral bonuses (subject to eligibility)
Matching gift program
A wide variety of employee business resource groups (EBRGs)
Special discounts on Sony products, offered exclusively to Sony employees
Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
Annual incentive bonus
SCA will consider qualified applicants with arrest or conviction records in accordance with applicable law
All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.
These jobs might be a good fit
Sony Logistics Planning Manager United States, California, San Diego
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planning to final delivery. This position plays a critical role inoperations, ensuring seamless andtimely delivery of our products.
Tactical responsibilities of role:
Extract, develop and analyze logistics related data for optimized service level and financial results, including the presentation of said data to BU staff; focus on cost management and maximize customer service
Utilizing coding system tools and AI to develop reporting automation that streamlines transportation analysis and decision-making processes
Manage 4PL system order consolidation process: responsible for 1 vendor HC’s daily job execution
Interface with internal and external business parties in the execution of daily, weekly and monthly activities: Involves all levels of Sony management as well as third-party providers (list of responsibilities below)
Strong knowledge of logistics systems (WMS, TMS, SAP) and the inter-relationship of each is required
A strong understanding of Transportation functions is required and assists in the development of logistics plans and procedures, the collection and tabulation of KPI materials from various sources and the creation of detailed presentations
Knowledge of Accounting and Budgetary processes is required as function’s reporting will support data/analysis requirements for budget review
Expected to support all members of SNA Transportation with ADHOC reporting on short notice
Act as the main logistics liaison for SNA for all ADHOC shipping requirements
Requirements
BA/BS degree or 5 years’ experience in the related areas of operations, logistics, and transportation
A robust understanding of Logistics and Transportation functions is required
Strong Excel skills required, along with capability in PowerPoint
Candidates must possess the proven ability to conduct business assessment and data analysis to identify issues and/or opportunities, and identify appropriate potential solutions
Requires effective communication and presentation skills, excellent inter-personal skills
Strong knowledge of logistics systems (WMS, TMS, SAP) and the inter-relationship of each is required
Knowledge of Accounting and Budgetary processes is required as function’s reporting will support data/analysis requirements for budget review
A robust understanding of Logistics and Transportation functions is required
The anticipated base pay range for this position is $to $The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
In addition to a competitive base salary, this position is also eligible for an annual corporate
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Sony Direct Consumer Customer Service Manager United States, California, San Diego
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Implement a comprehensive customer service strategy aligned with the company's overall business objectives and DTC sales model.
Analyze customer feedback and industry trends to identify opportunities for improvement and innovation in customer service processes, provide feedback and insights for stakeholders.
Responsible for identifying ways to improve the overall customer experience, including Website or Store Front, Orders and Logistics.
Anticipates the impact of current trends, products, and current/upcoming promotions and initiatives. Works in collaboration with service and business teams to create and execute project plans that incorporate initiatives into the customer experience.
Collaborating with Contact Center and self-service teams, optimize customer service channels, apply sound business acumen to create a professional and high-performance culture of engaging brand enthusiasts CSRs.
Responsible for executing Service components of My Sony Loyalty and My Sony Cares programs in collaboration with Direct-to-Consumer teams.
Oversee and expand extended warranty opportunities related to Direct to Consumer.
Conduct analysis of customer sales and service data to identify emerging trends, patterns, and insights, translating findings into effective strategies.
Generate regular reports and dashboards to track important metrics and KPIs; communicate performance to stakeholders.
Collaborate with other departments, including DTC, business units, Logistics, and Marketing to ensure a seamless customer experience.
Lead meetings at appropriate intervals with internal departments, Japan CS representatives, external partners, to monitor the business and report out status of KPI’s and current projects.
5-7+ years broad functional combined experience in at least two of the following: Customer Service, Marketing, Finance, Operations Management, Business Planning.
Proficiency in Microsoft Office, CRM systems
Experience using data analytics tools such as Power BI, Excel Power Query
Ability to translate ideas and business initiatives into effective and efficient operational workflows.
Must have an affable personality, sound judgment, leadership skills along with a strong passion for Sony products and customer care.
Experience in operations activities execution coordination and results tracking.
Ability to effectively maintain, manage, and grow collaborative relationships with internal and external stakeholders and a small staff of direct reports.
Strong analytical and critical thinking skills for complex issues.
Effective communication skills, both written and oral.
Ability and flexibility to travel when the job requires (up to 25%).
Bachelor’s degree in business, Finance or Marketing,
Developed analytical and project/program management skills.
Knowledge of e-commerce platforms, customer service software, and data analysis systems (Data Bricks, SQL)
Professional experiences in the consumer electronics ecommerce are a plus
The anticipated base pay range for this position is $to $The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. In addition to a competitive base salary, this position is also eligible for an annual corporate bonus plan, which is based on company performance and is not guaranteed
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Sony Sr Executive Assistant United States, California, San Diego
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Responsibilities
Provides both routine & non-routine administrative support to management, work team and department, handling high volume of competing administrative task requests that requireappropriateurgency/prioritizationto completewith limited degree of supervision
Manage executives’ calendars, including agendas, email, calls, travel arrangements, client management, and other companylogistics
Coordinate complex meeting scheduling and extensive calendar management, as well as management of content and flow of information to senior executives
Process executives’ expense reports andassistwith daily executive office team coverage
Proficient in creating effective presentations within Excel and PowerPoint
Reviews and edits departmental documents for grammar,styleand formatting
Plans,schedulesand coordinates departmental on-site meetings and events
Representshead of department and department staff to internal and external clients regularly interacting to coordinate business needs.
Organizing, reviewing, and reconciling invoices, ensuring that all items are invoiced and paid on time
Ensures theaccuratefiling and tracking of all departmental documentation, including memos, correspondence,presentationsand reports
Maintain accruals and purchase orders
Initiates and continuously improves administrative procedures for department
Serve as primary support for other business units, andassistingwith projects as assigned
May serve as backup to other Executive Admin support team members
Requirements
B.A. degree (or equivalent) preferred; high school diploma with advanced professional experience will be considered in lieu of a degree
5+ years of relevant work experience in an administrative role working directly with senior executives or in a project management role.
Strong communicationskills, verbal and written.
Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business
Experience working with senior level executives, locally and globally
Requires in-depth knowledge of company operations, policies, and procedures
Personable with all levels, flexible and adaptable to last minute change
Excellent organizational skills, ability to prioritize, and comfortable working independently
Intermediate to advanced knowledge of Microsoft Office Suite (i.e.PowerPoint, Word, Excel, and shared collaborative tools such asSharepointand/or OneDrive for Office 365)
Comfort in learningnew technologiesand becoming proficient in desktop systems/internal software necessary to successfully perform assigned tasks. May be asked to become departmental “expert” and/or “trainer” in specified software platforms.
Demonstrates understanding of company policies and procedures and their application/impact on company operations and success.
Preferred Skills
Strong interpersonal skills, with ability to balance workindependently.
A big-picture thinker and holistic problem solver with ability to approach challenges with creativity and open-mindedness. Strong analytical skills, adaptability, and foresight in recognizing opportunities tocome up withinnovative solutions.
Polished, professional and service-oriented demeanor at all times.
Flexibility to take on a wide range of responsibilities to support assignedmanagement/departmentwith strong ability to establishworkflowpriority based on assessment of tasks and consideration of interdepartmental needs.
Comfort functioning in a role that requires a high degree of flexibility with the ability to independently interpret policies and solve non-routine, complex issues under minimalsupervision (balanced with willingness to requestclarification/assistancewhen difficulties arise.)
Aptitude for working in collaborative team environments with a focus on maturity, proactive communication, relationship building skills and resiliency.
Curiosity and proactive learning mindset to support continuous growth both personally and for the business.
A “Self-starter” mindset that takes initiative to continuously improve processes for ongoing effectiveness of the department and company as a wholeand a willingness to act as an informal resource for colleagues with less experience.
Solutions-oriented approach to departmental/company challenges with the ability to identify/analyze scope of challenge,determineapproach, compiledataand prepare reports and positive-change recommendations.
The anticipated wage for this non-exempt, hourly position is $36.00 to $49.00 per hour. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
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Sony Marketing Operations Technologist Contract United States, California, San Diego
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Under the direction of our marketing strategy lead, the
Tasks and Responsibilities:
Develop and deploy marketing campaigns including but not limited to email, CRM, and SMS
Monitor deployed communications
QA digital assets to ensure they are responsive, mobile-friendly, trackable, and functional
Use scripting to provide dynamic data to communications
Support overall operations efficiency by driving process and documentation improvements
Drive requirements for the implementation and integration of an evolving outstanding marketing automation platform
Support special projects as assigned
Requirements and Preferred Skills:
1-2 years of experience in campaign marketing environment
Bachelor’s Degree in marketing, computer science or related field preferred
Experience working with B2B and B2C context
Detailed understanding of translating sophisticated marketing requirements within a large and sophisticated customer database. Experience with email marketing is required
Deep knowledge of HTML/CSS
Some scripting ability: JavaScript, C#, Python
Proven experience troubleshooting, identifying issues
Strong analytical skills are a must
Experience working with multiple partners including MarTech Platform Team, Data Platform
Experience with an enterprise level Marketing Automation platform such as Salesforce Marketing Cloud is required. Salesforce Marketing Certification is a plus
A Plus If:
Advanced AMPScript experience
Familiarity in testing/optimization methodologies
Strong project management skills
Self-critical, analytical and meticulous approach to work
Ability to rapidly adapt to new processes, learn new systems, and quickly diagnose and solve emergent issues
Hands-on experience with SQL syntax, relational database models, and data driven marketing platforms
Hands on experience with Server-Side JavaScript
Highly organized, able to manage parallel deadlines, and has prioritization skills
Keen attention to detail
Works well under pressure and thrives in a fast-paced environment
The anticipated hourly wage for this position is between $26.44to $31.25. This job posting is for a temporary role and the selected individual will be employed through a third party managed service provider. As a temporary employee, you may be eligible to enroll in benefits, at your cost, through the managed service provider.
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Join thebuild atexperiences anddefine the foundation forpossible in the realm of engagement. To learn more visit:
JOB RESPONSIBILITIES
- Architect, design and develop RESTful API Endpoints, ensuring high performance, scalability and maintainability.
- Collaborate closely with front-end engineers to build dynamic, responsive, and user-centric web applications that deliver seamless user experiences.
- Define robust data models and database schemas, and manage relational or NoSQL databases with a strong emphasis on data integrity and performance optimization.
- Create and maintain clear, comprehensive documentation for application architecture, design, configuration, and ongoing maintenance.
- Provide accurate task estimations and delivery timelines, contributing to effective sprint planning and execution.
- Participate in the on-call rotation, responding promptly to production issues and ensuring system stability and uptime.
- Mentor and support junior engineers, fostering a culture of learning, collaboration, and continuous improvement within the team.
- Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above
Your qualifications and experience should include:
- 5+ years professional experience working with medium/large complex code bases
- Experience in Full Stack development
- Experience with one or more of the following programming languages: Java, Go, or Python
- Experience in REST API design and implementation
- Highly Proficient in HTML, CSS, the JavaScript ecosystem and familiarity with popular frameworks like React, Angular, Ember, Jest, Babel, and TypeScript
- Knowledgeable in UI/UX design principles
- Strong communication and interpersonal skills
- Desire to collaborate and to develop strong and positive team relationships
- Attention to detail, organizational skills, a strong work ethic and the ability to work independently.
Preferred Qualifications
- Bachelor’s degree in Computer Science or related field, or at least three years of proven experience in lieu of a degree
- Demonstrated ability to write clean, maintainable, and well-documented code.
- Database management, cloud technologies (AWS), and containerization (Docker, Kubernetes)
- Knowledge of React best practices
- Familiarity with DevOps tools and practices, including CI/CD pipelines
- Automated deployment tools (e.g. Terraform, Ansible, Jenkins)
- Excellent problem-solving skills and attention to detail
- Experience with Agile development methodologies such as SAFe, Scrum
generally regulara comprehensive
What we offer you:
Comprehensive medical, prescription drug, dental, and vision coveragewith coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employee assistanceplanand comprehensive behavioral health benefits
Fertility benefits, including surrogacy,and adoptionassistanceprograms
Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
Short-term & long-term disability plans
Paid parental and caregiver leave
401(k) Plan with pre-tax, Roth, and after-tax options andcompany matchwith immediate vesting
Education assistanceand student loan programs
Other Programs:
Flexible Work Arrangements, including remote and hybrid work schedules
Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release),and a winter break between Christmas and New Year’s Day (based on business needs)
Referral bonuses (subject to eligibility)
Matching gift program
A wide variety of employee business resource groups (EBRGs)
Special discounts on Sony products, offered exclusively to Sony employees
Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
Annual incentive bonus
SCA will consider qualified applicants with arrest or conviction records in accordance with applicable law
All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.
These jobs might be a good fit
