Sr Logistics Planner Border Operations jobs at Sony in United States, San Diego

generally regulara comprehensive

What we offer you:

• Comprehensive medical, prescription drug, dental, and vision coveragewith coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)

• Employee assistanceplanand comprehensive behavioral health benefits

• Fertility benefits, including surrogacy,and adoptionassistanceprograms

• Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children

• Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance

• Short-term & long-term disability plans

• Paid parental and caregiver leave

• 401(k) Plan with pre-tax, Roth, and after-tax options andcompany matchwith immediate vesting

• Education assistanceand student loan programs

Other Programs:

• Flexible Work Arrangements, including remote and hybrid work schedules

• Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release),and a winter break between Christmas and New Year’s Day (based on business needs)

• Referral bonuses (subject to eligibility)

• Matching gift program

• A wide variety of employee business resource groups (EBRGs)

• Special discounts on Sony products, offered exclusively to Sony employees

• Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)

• Annual incentive bonus

SCA will consider qualified applicants with arrest or conviction records in accordance with applicable law

planning to final delivery. This position plays a critical role inoperations, ensuring seamless andtimely delivery of our products.

Tactical responsibilities of role:

• Extract, develop and analyze logistics related data for optimized service level and financial results, including the presentation of said data to BU staff; focus on cost management and maximize customer service

• Utilizing coding system tools and AI to develop reporting automation that streamlines transportation analysis and decision-making processes

• Manage 4PL system order consolidation process: responsible for 1 vendor HC’s daily job execution

• Interface with internal and external business parties in the execution of daily, weekly and monthly activities: Involves all levels of Sony management as well as third-party providers (list of responsibilities below)

• Strong knowledge of logistics systems (WMS, TMS, SAP) and the inter-relationship of each is required

• A strong understanding of Transportation functions is required and assists in the development of logistics plans and procedures, the collection and tabulation of KPI materials from various sources and the creation of detailed presentations

• Knowledge of Accounting and Budgetary processes is required as function’s reporting will support data/analysis requirements for budget review

• Expected to support all members of SNA Transportation with ADHOC reporting on short notice

• Act as the main logistics liaison for SNA for all ADHOC shipping requirements

Requirements

• BA/BS degree or 5 years’ experience in the related areas of operations, logistics, and transportation

• A robust understanding of Logistics and Transportation functions is required

• Strong Excel skills required, along with capability in PowerPoint

• Candidates must possess the proven ability to conduct business assessment and data analysis to identify issues and/or opportunities, and identify appropriate potential solutions

• Requires effective communication and presentation skills, excellent inter-personal skills

• Strong knowledge of logistics systems (WMS, TMS, SAP) and the inter-relationship of each is required

• Knowledge of Accounting and Budgetary processes is required as function’s reporting will support data/analysis requirements for budget review

• A robust understanding of Logistics and Transportation functions is required

Responsibilities

• Provides both routine & non-routine administrative support to management, work team and department, handling high volume of competing administrative task requests that requireappropriateurgency/prioritizationto completewith limited degree of supervision

• Manage executives’ calendars, including agendas, email, calls, travel arrangements, client management, and other companylogistics

• Coordinate complex meeting scheduling and extensive calendar management, as well as management of content and flow of information to senior executives

• Process executives’ expense reports andassistwith daily executive office team coverage

• Proficient in creating effective presentations within Excel and PowerPoint

• Reviews and edits departmental documents for grammar,styleand formatting

• Plans,schedulesand coordinates departmental on-site meetings and events

• Representshead of department and department staff to internal and external clients regularly interacting to coordinate business needs.

• Organizing, reviewing, and reconciling invoices, ensuring that all items are invoiced and paid on time

• Ensures theaccuratefiling and tracking of all departmental documentation, including memos, correspondence,presentationsand reports

• Maintain accruals and purchase orders

• Initiates and continuously improves administrative procedures for department

• Serve as primary support for other business units, andassistingwith projects as assigned

• May serve as backup to other Executive Admin support team members

Requirements

• B.A. degree (or equivalent) preferred; high school diploma with advanced professional experience will be considered in lieu of a degree

• 5+ years of relevant work experience in an administrative role working directly with senior executives or in a project management role.

• Strong communicationskills, verbal and written.

• Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business

• Experience working with senior level executives, locally and globally

• Requires in-depth knowledge of company operations, policies, and procedures

• Personable with all levels, flexible and adaptable to last minute change

• Excellent organizational skills, ability to prioritize, and comfortable working independently

• Intermediate to advanced knowledge of Microsoft Office Suite (i.e.PowerPoint, Word, Excel, and shared collaborative tools such asSharepointand/or OneDrive for Office 365)

• Comfort in learningnew technologiesand becoming proficient in desktop systems/internal software necessary to successfully perform assigned tasks. May be asked to become departmental “expert” and/or “trainer” in specified software platforms.

• Demonstrates understanding of company policies and procedures and their application/impact on company operations and success.

Preferred Skills

• Strong interpersonal skills, with ability to balance workindependently.

• A big-picture thinker and holistic problem solver with ability to approach challenges with creativity and open-mindedness. Strong analytical skills, adaptability, and foresight in recognizing opportunities tocome up withinnovative solutions.

• Polished, professional and service-oriented demeanor at all times.

• Flexibility to take on a wide range of responsibilities to support assignedmanagement/departmentwith strong ability to establishworkflowpriority based on assessment of tasks and consideration of interdepartmental needs.

• Comfort functioning in a role that requires a high degree of flexibility with the ability to independently interpret policies and solve non-routine, complex issues under minimalsupervision (balanced with willingness to requestclarification/assistancewhen difficulties arise.)

• Aptitude for working in collaborative team environments with a focus on maturity, proactive communication, relationship building skills and resiliency.

• Curiosity and proactive learning mindset to support continuous growth both personally and for the business.

• A “Self-starter” mindset that takes initiative to continuously improve processes for ongoing effectiveness of the department and company as a wholeand a willingness to act as an informal resource for colleagues with less experience.

• Solutions-oriented approach to departmental/company challenges with the ability to identify/analyze scope of challenge,determineapproach, compiledataand prepare reports and positive-change recommendations.

The anticipated wage for this non-exempt, hourly position is $36.00 to $49.00 per hour. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

• ahigh-level of customer satisfaction.

• Respond to customer inquiries, complaints, and order issues promptly and effectively.

• Monitor customer service metrics and identifyareas for improvement.

• Manage thecustomer service team to ensure high-quality interactions.

• Escalate complex customer issues to appropriate departments.

• Lead process improvement projects cross-functionally.

Supply Chain Management:

• maintaininventory levels andoptimizeprocurement processes.

• Monitor and manage inventory levels across the warehouse to prevent stockouts and overstocking.

• Analyze demand forecasting data to plan inventory needs and production schedules.

• Coordinate logisticsand shipping arrangements with carriers to ensuretimelydeliveries.

• Manage Supply Chain operations from both Japan and local suppliers for optimalefficiency and quality.

• Track supplier metrics and quality.

Warehouse Operations Management:

• Oversee daily warehouse activities including receiving, storing, picking, packing, and shipping orders.

• Implement and maintainefficient warehouse layout and processes tooptimizespaceutilization.

• Manage warehouse staff and ensure adherence to safety procedures and quality standards.

• Monitor warehouse performance metrics and identifyareas for improvement.

Performance Monitoring and Analysis:

• Track KPIs related to customer satisfaction, order fulfillment time, inventory accuracy, and shipping costs.

• Analyze data to identifytrends and implement necessary adjustments to improve operational efficiency.

• Work with Finance and other functions for process improvement and measurements.

Team Leadership, Quality and Compliance

• Lead and motivate a team of customer service professionals, warehouse personnel, and supply chain professionals.

• Provide training and development opportunities for staff to enhance skills and knowledge.

• Strong focus on Quality and Compliance.

Your qualifications and experience should include:

• Bachelor’s degree (master’spreferred) in Supply Chain Management, OperationsManagement,Business Administration, or a related field

• 10+years of proven experience in Customer service, Warehouse operations, and Supply Chain management roles

• Strong analytical skills with proficiencyin data analysis and reporting tools

• Excellent communication and interpersonal skills to effectively interact with customers, suppliers, and internal teams

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

• Leadership skills to motivate and develop a team.

• Strong proficiencyinExcel, data processing,and other Desktop procedures

• Proficiency in warehouse management systems (WMS), ERP systems (Epicor, SAP), SFDC,andother Desktop

In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology.”

generally regularemployees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.

What we offer you:

• Comprehensive medical, prescription drug, dental, and vision coveragewith coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)

• Employee assistanceplan and comprehensive behavioral health benefits

• Fertility benefits, including, surrogacy, and adoption assistanceprograms

• Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children

• Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance

• Short-term & long-term disability plans

• Up to 12 weeksof paid parental and caregiver leave

• 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting

• Education assistanceand student loan programs

Other Programs:

• Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)

• Referral bonuses (subject to eligibility)

• Matching gift program

• A wide variety of employee business resource groups (EBRGs)

• Special discounts on Sony products, offered exclusively to Sony employees

• Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)

planning to final delivery. This position plays a critical role inoperations, ensuring seamless anddelivery of our products.

Tactical responsibilities of role:

• Extract, develop and analyzelogistics

• weeklyand monthly activities:

• A basic understanding of Logistics and Transportation function isrequiredandassistin developinglogisticsplans and procedures, the collection and tabulation of KPI materials from various sources and the creation of detailed presentations

• Extract, develop and analyzelogisticsrelated data for optimized service level and financial results, including the presentation of said data to BU staff.

• Focus on opportunity management and maximized customer service.

• weeklyand monthly activities: Involves all levels of Sony management as well as third-party providers.

• Work alongside DHL to troubleshoot any issues related to Otay operations as well as build loads on a weekly basis

• in developinglogisticsplans and procedures, the collection and tabulation of KPI materials from various sources and the creation of detailed presentations

Requirements

• BA/BS degree or 3 years’ experience in the related areas of operations,logistics, and transportation

• A basic understanding of Logistics and Transportation functions isrequired

• Strong Excel skillsrequired, along with capability in PowerPoint

• possessthe proven ability to conduct business assessment and data analysis toidentifyissues and/or opportunities, and identifyappropriate potentialsolutions

• Requires effective communication and presentation skills, excellent inter-personal skills

Preferred Requirements

• General understanding of the Accounting and Budgetary process

• General knowledge oflogisticssystems (WMS, TMS, SAP) is desired

• Spanish language preferred