Direct Consumer Customer Service Manager jobs at Sony in United States, San Diego
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Job type
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Job title (1)
United States
State
San Diego
10 jobs found
08.05.2025
S
Sony Direct Consumer Customer Service Manager United States, California, San Diego
Implement a comprehensive customer service strategy aligned with the company's overall business objectives and DTC sales model. Analyze customer feedback and industry trends to identify opportunities for improvement and innovation...
ahigh-level of customer satisfaction. Respond to customer inquiries, complaints, and order issues promptly and effectively. Monitor customer service metrics and identifyareas for improvement. Manage thecustomer service team to ensure high-quality...
Answer phone calls and emails from customers and route them to the appropriate function within Sony Biotechnology Inc. Enter and process Customer Orders for Instruments, Consumables, Service Parts, T&M etc....
New models launch related task (List-up the key strategy and launch coordination after Product Launch briefing from Japan HQ. Based on the alignment with HQ and Sony Electronics Imaging Solutions...
Lead delivery of transformative implementations that integrates digital technologies and solutions in every area of a business. Partner closely with Business Innovation Team, Stakeholders and Senior Leadership to drive programsthat...
Manager, Wireless ResearchNearly 70 years ago, Masaru Ibuka founded our great company with just one, primary motive: "to create a stable work environment where engineers who have a deep and...
Manage 1P data campaigns to drive sales of Sony Imaging products through two key touchpoint - E-mail and Paid Social. Oversee Imaging E-mail program working closely with corporate customer marketing...
Implement a comprehensive customer service strategy aligned with the company's overall business objectives and DTC sales model. Analyze customer feedback and industry trends to identify opportunities for improvement and innovation...
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