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United States
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San Diego
28 jobs found
08.05.2025
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Sony Direct Consumer Customer Service Manager United States, California, San Diego
Implement a comprehensive customer service strategy aligned with the company's overall business objectives and DTC sales model. Analyze customer feedback and industry trends to identify opportunities for improvement and innovation...
Provides both routine & non-routine administrative support to management, work team and department, handling high volume of competing administrative task requests that requireappropriateurgency/prioritizationto completewith limited degree of supervision. Manage executives’...
Develop and deploy marketing campaigns including but not limited to email, CRM, and SMS. Monitor deployed communications. QA digital assets to ensure they are responsive, mobile-friendly, trackable, and functional. Use...
ahigh-level of customer satisfaction. Respond to customer inquiries, complaints, and order issues promptly and effectively. Monitor customer service metrics and identifyareas for improvement. Manage thecustomer service team to ensure high-quality...
Answer phone calls and emails from customers and route them to the appropriate function within Sony Biotechnology Inc. Enter and process Customer Orders for Instruments, Consumables, Service Parts, T&M etc....
Financial reporting, account analysis, reconciliations, vendor payment management, month-end close, audit, financial tool support, budget and forecasting activities. Work as a liaison directly supporting the Business Units by preparing journal...
Extract, develop and analyzelogistics. weeklyand monthly activities:. A basic understanding of Logistics and Transportation function isrequiredandassistin developinglogisticsplans and procedures, the collection and tabulation of KPI materials from various sources and...
Implement a comprehensive customer service strategy aligned with the company's overall business objectives and DTC sales model. Analyze customer feedback and industry trends to identify opportunities for improvement and innovation...
Working in the tech industry in Sony in United States, San Diego offers a truly unique experience, unlike many other tech-oriented work environments. Whether you are a craftsperson or an engineer, Sony offers a variety of projects, opportunities, and benefits to the tech community in San Diego.
At Sony in San Diego, you will be working in an environment steeped in family-oriented, values-driven camaraderie. Our company celebrates and encourages passion, creativity, and lifelong learning. We strive to bring the best and brightest minds together to break the mold in tech innovation.
The tech industry in San Diego is exceptionally competitive and diverse. As a business leader, you can rely on your team to design and create digital products that stay ahead of the curve. Our cutting-edge technology and engineering will provide you with the tools to push the creative envelope and develop something truly remarkable.
We also provide a safe and comfortable work environment. San Diego is a city that appreciates the outdoors, offering plenty of opportunities for sightseeing, surfing, kayaking, and other activities you can take advantage of on your days off.
At Sony in San Diego, we invite tech professionals to share their unique experiences and ideas. We are dedicated to giving our employees a doorway to success, and we have a team of passionate experts to help our tech staff reach their goals. Join the Sony San Diego community today and watch your career take off.