Office Administrator - Uk jobs at Solaredge in United States, Longswamp Township

What will you be doing?

• Providing training in both classrooms and on-site on a regular basis to large residential installers
• Generating analysis reports in Designer
• Support onboarding process of new, large, residential installers
• Providing technical on-site customer support for SolarEdge installed equipment and systems
• Provide remote support via telephone as required for SolarEdge installed equipment and systems
• Utilization of the SolarEdge CRM system for case reporting and closure
• Update the internal knowledge base used by other technical support staff with new troubleshooting information
• Working with the Field Service team to provide on-site support
• Set up new KPIs and reports to manage large accounts
• High level of communication with all other stakeholders involved with the customers
• Provides periodic progress, status update & feedback to internal management, both local and international

What will you be doing?

• Managing meetings in main Australian office, external visits and guests to the company
• New staff introduction and orientation
• Office courier management in and out of office
• Setup of appointments, conferences, and managing meeting rooms as necessary
• Management of office requirements, consumables, etc.
• Upkeep of all utility month to month invoices and payments with finance team
• Purchasing of office supplies and equipment
• Coordinate and implement relevant office documentation, such as order, expense, contract etc.
• General reception duties within the office
• Stay up to date with VIC Govt COVID directives and implement to the SE workspace
• Organise team building events and Christmas parties
• Maintaining customer database and responding to customer queries
• Organize and regularly provide business sales status reports for direct SE customers
• Liaise with Sales Operations and logistics to track order status (PO, Order Confirmation, Pickup Date. Shipping status) internally and update to customers.
• Provide shipping documents and invoicing to customers
• Assist sales manager for general enquiries on direct accounts

The Office Administrator will oversee offering our UK team comprehensive office administration services including;

• Organizing internal meetings in the main UK office.
• Welcoming visitors from outside the company and ensuring they are signed in.
• Setting up of new employees’ equipment and ensuring they have the relevant items for the role.
• Introduction and orientation of new employees upon starting.
• Support and organise couriers in and out of the office.
• Support UK employees with payroll, expense and pension queries.
• Support HQ and Europe with Administration tasks.
• Administration of office needs, supplies, furnishings.
• Maintaining and paying all monthly utility and supplier invoices with the finance team.
• Supporting the UK team with PO’s and invoice payments.
• Manage the healthcare cover for the UK employee’s.
• Manging the leasing of UK team vehicles, mobile phones etc.
• Manage the welfare budget for the UK; including planning Christmas celebrations and team-building events.
• Keep track of asset registrations for things like company cars and IT equipment.
• Support the UK marketing manager with various marketing tasks throughout the year.
• Support the sales and support teams with tasks as required.
• Assist the UK Country Manager with projects as required.

What will you be doing?

• Managing meetings in main Australian office, external visits and guests to the company
• New staff introduction and orientation
• Office courier management in and out of office
• Setup of appointments, conferences, and managing meeting rooms as necessary
• Management of office requirements, consumables, etc.
• Upkeep of all utility month to month invoices and payments with finance team
• Purchasing of office supplies and equipment
• Coordinate and implement relevant office documentation, such as order, expense, contract etc.
• General reception duties within the office
• Stay up to date with VIC Govt COVID directives and implement to the SE workspace
• Organise team building events and Christmas parties
• Maintaining customer database and responding to customer queries
• Organize and regularly provide business sales status reports for direct SE customers
• Liaise with Sales Operations and logistics to track order status (PO, Order Confirmation, Pickup Date. Shipping status) internally and update to customers.
• Provide shipping documents and invoicing to customers
• Assist sales manager for general enquiries on direct accounts