Senior Support Onboarding Specialist jobs at Snowflake
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337 jobs found
23.06.2024
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Snowflake SENIOR SUPPORT ONBOARDING SPECIALIST United States, California
Onboard customers, educating them on support systems, tools, and processes. Respond to and complete video and phone calls to ensure customers are supported during the onboarding process. Understand customer needs...
Implement strategic communications campaigns in partnership with other departments that will help further organizational goals including positioning Snowflake Support as a competitive advantage. Define key performance indicators for each enablement...
Perform analysis of collection practices and develop process improvements. Work with our internal sales team and other cross functional teams as well as outside customers to resolve credit and collection...
Support Account Executives and Partners & Alliances new hires throughout their onboarding journey to ramp quickly toward productivity. Lead monthly boot camps in the office. You will not only be...
Have proven experience leading a geographically dispersed team to cater to the local customer base while remaining closely connected to the global support organization. Have the ability to forge a...
Work with our sales teams to support our customers in initial adoption of our AI and ML features in a hands-on capacity. Be the technical expert in the room to...
Design and build demos using the Snowflake platform. Collaborate closely with the Product team to align demo creation with product releases, ensuring timely delivery of functional demos that showcase new...
Onboard customers, educating them on support systems, tools, and processes. Respond to and complete video and phone calls to ensure customers are supported during the onboarding process. Understand customer needs...
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