Services Sr Account Executive jobs at Sap

THE ROLE OF PROJECT MANAGER

As a Project Manager Associate, you will support the project manager on large scale, high risk, strategic projects, and/or lead operational projects or small engagements.

EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES

• Master’s degree, or equivalent tertiary study
• 0-3 years' work experience with customer facing roles
• Team player with ability to work independently and take ownership of assigned tasks
• Good listener with excellent communication skills, empathetic, collaborative
• Resourceful self-starters with strong interpersonal skills who are eager learners
• Interested in technology, innovation, and how digital platforms can solve business challenges
• Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure

EXPECTATIONS AND TASKS

During Academy:

• Learn and understand the Customer Services & Delivery portfolio for the respective solution areas and delivers according to service specifications
• Conduct job rotations relevant to the intended role with various teams within the business whilst meeting performance requirements
• Case studies, classroom and self-paced learnings with a mix of technical and soft skill topics and on the job training
• Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes
• Demonstrate problem solving, time management, and communication skills through a range of activities during training and on the job rotations
• Build and maintain relationships with internal and external stakeholders
• Adapt to knowledge on new technologies in a consistently dynamic and changing environment
• As a Project Team Lead on a large strategic project
  • Conduct project planning activities and support execution of large scale, high risk, strategic projects according to the project plan
  • Assist project PMO as needed by SAP or Customer PM
  • Manage sub-project group to supervise/represent a team within large project program
  • Ensure project success (budgets, schedule, quality, business value)
  • Ensure proper use of methodology tools procedures
  • Coordinate project resource management with resource managers
• As a Project Manager for a small strategic /operational project:
  • Responsible for managing project through life cycle- applying skills as project team lead and project coordinator
  • Responsible for defining, planning, tracking and managing the project, in accordance to methodology
  • Determine required resources for the project o Identify required resources, collaborate with sponsor to set direction required to meet project objectives o Participate in project initiation/planning activities. Mange execution of projects according to the plan
  • Manage internal/external communication to stakeholders, with input/guidance from Sponsor
  • Lead project team by communicating what need to happen, and holding team accountable for delivering on objectives
  • Support the identification of risks/issues and develop mitigation options for decision by the sponsor, in order to maintain project momentum
  • Communicate and/or escalate project issues early to account management and delivery management.
  • Balance the trade-off of the triple- constraint (time, cost and scope) to realize the expected business value.
• Demonstrate proficiency in tools and procedures
  • Position SAP delivery methodology – Activate, Agile, Best Business Practices and Integrated Tool management correctly with the customer and project team
  • Work with partners, customers and internal SAP teams to enforce adoption of Rise with SAP methodology and associated tools like CALM, Signavio, LeanIX, BTP etc. to make the best usage of the investment of end customers
  • Be responsible for driving the clean core on BTP, innovation adoption and business transformation at scale for customer
  • Maintain internal project financial and non-financial system
  • Adhere to Procurement, HR policies and to commercial processes such as change requests and invoicing
• Demonstrate proficiency in communication
  • Display effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)
  • Create and communicate project processes to increase collaboration between internal and external project team members.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Main Responsibilities:

• Lead and delivery Finance or Logistics Workshops for SAP data migration projects
• Define solution approach and business blueprinting for data migration projects
• Act as a team lead / Finance Architect / Logistics Architect and support respective manager(s) in people development tasks
• Develop and deliver detailed plan of data migration implementation & define detailed blueprint for migration requirements
• Assist in the development of the overall project plan (scoping process) as well as individual work plans; acting as liaison with client for troubleshooting (investigates, analyses, and solves software problems)
• Support the internal GCE team with pre-sales support, spot consulting and internal projects and commit to the success of customers, partners, colleagues, and SAP
• Identify, extract, and share knowledge assets from SAP S/4HANA projects with the internal DMLT team

Qualifications:

• 10 + years consulting experience with at least 3+ years in SAP Finance and/or SAP Logisitics.
• 3 + end-to-end S/4 HANA Finance/Logistics implementations
• Expertise in Finance/Logistics Best Practices including demos and test scripts
• Expertise in configuration and implementation
• Expertise in ABAP programming and debugging
• Integration of Finance, Logistics, and other SAP solutions
• Experience in SAP S/4HANA Data Migration in the areas of Finance/Logistics.
• SAP Project Management Experience
• Strong written, verbal communication and presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiences
• Ability to estimate the financial impact of various solution architecture alternatives
• Proven experience with delivering services in a remote environment with various key stakeholders and various remote teams.
• Proven expertise and commitment to knowledge management and mentoring
• Experience with license and services pre-sales activities
• Bachelor’s Degree in Logistics/Finance/Accounting/Computer Applications or Certified Public Accountant or Certified Management Accountant.

We win with inclusion

Washington DCJob Segment:Architecture, Pre-Sales, Data Conversion, CPA, Accounting, Engineering, Sales, Data, Finance

What you’ll do:

As an “Enterprise Architect” in Product Engineering:

• You will orchestrate, onboard, align and support the build of reference content with a focus on the more ‘technical’ domain, looking at and advising on integration and data best practices. You will work in close collaboration with Product Management, Product Marketing and the Delivery organizations
• You will lead/project manage the orchestration of content relating to Business Suite in LeanIX and also provide governance to ensure consistency in content. Your role will also include the admin of LeanIX.
• You will ensure that high quality content is available and consumable internally and externally through different publishing channels.
• You will evangelize and drive reference content adoption within the product engineering organization and with additional stakeholders
• You will work closely across development, sales and consulting to support selected customers with guidance on their transformation journey towards an Intelligent Enterprise.

Required skills

• Bachelor’s or master’s degree in business administration, Economics or Information Technology
• 7+ years of professional work experience within the technology space ideally in consulting or product management
• Have a technical background with an appreciation of integration strategies and frameworks. As well as having an appreciation of BTP services.
• Have some practical experience with LeanIX
• Experience in working across organizations and board areas
• You should be a self-starter and actively be able to prioritize work items, multitask and make decisions on the fly
• Strong networking and communication skills.
• Excellent working skills in English are a must

Preferred skills

• Exposure to Enterprise Architecture Methodology and Practices (e.g. TOGAF) would be beneficial
• Knowledge of SAP's Application Portfolio, including Success Factors, Ariba, Concur, etc

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Job Segment:Senior Product Manager, Information Technology, IT Architecture, Developer, Architecture, Operations, Technology, Engineering

Three reasons to intern at SAP

1. Culture of collaboration : meet with mentors, make new friends across the globe and create a thriving personal network.

2. Project-driven experience : gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3. Gain visibility : with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do:

Duration: 6 Months(with potential 6 month extension)

Schedule: 40 HR/week

In this role, you’ll:

• You will prospect and set meetings for the account executives aligned to the territories by making cold calls, sending emails, and utilizing social media platforms like linkedin.

• Responsible for territory strategy, coverage, demand generation planning & execution to ensure coverage and collaboration with stakeholders across the organization, including; Sales, Demand Management, Marketing and others as required.

• Build incremental cloud pipeline by finding and creating opportunities for net-new customers to deliver incremental revenue through upselling and cross-selling efforts.

• Qualify leads and progress throughout the first phases of the sales cycle.

• Communicating sales plan regularly with key stakeholders.

• Update and maintain reporting tools such as CRM to ensure accurate pipeline management.

What you bring:

We’re looking for someone who takes initiative, perseveres, knows how to overcome rejection, and stays curious. You like to work on meaningfulinnovative projectsand are energized by lifelong learning.

•Education: Bachelors or Masters degree in a related field. Graduating Seniors/2nd Year Masters highly desirable

•
Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program.

• A high-energy team player with the ability to develop strong relationships with customers and sales.

• Results oriented person with a passion to learn and a desire to run their business.

• Self-starters & Constant Learners only.

• Excellent verbal & written presentation skills.

• Proven ability of managing or working as part of virtual team an advantage.

• Quota driven and a strong desire to succeed.

• Desired skills / experience to be successful in this role: cold outreach experience

*Start Date subject to change based on recruitment timeline

Atlanta

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

The DE ensures that effective Program Governance is established for each account and is the primary SAP Delivery point person aligned to customer executives throughout the services lifecycle, from sales support through implementation and post-go live.

In addition to delivery support, the DE is responsible for supporting Services Sales in positioning additional SAP Services in support of customer success. The DE may be required to provide oversight for one or more Project Managers, Associate Project Managers, and/or project team members.The DE has the qualifications and business acumen to manage large scale, high risk, strategic projects that span organizational boundaries including multiple business units and service partners/vendors.

Delivery Executive provides leadership to cross-functional teams responsible for delivering defined project outputs to time, budget and project quality criteria. Delivery Executive also ensures adherence to project management methodology practices, provides project manager mentoring, performs Project Management Reviews and reinforces the enterprise knowledge management through the communication of lessons learned and best practices development.

The Delivery Executive assists during the Bid Phase of the customer engagement by providing input into the RFP, RFQ, SOW and/or proposal especially in the delivery model (e.g. SAP methodology and engagement delivery model), project structure, organization, scoping, estimation, and risk assessment. The Delivery Executive has ability to manage complex projects or smaller programs that require coordination of work between various parties including third party sub-contractors, Premium Engagements, SAP Custom Development, SAP Global Delivery, SAP Active Global Support.

Opportunity Management

• Define appropriate delivery model for customer project/program/portfolio as a composition of pre-defined services, on-site and/or remote delivery – including Premium Engagement offerings
• Work with Solution Centre and Bid Management teams to scope and estimate the engagement and its component projects/programs, with an objective to ensure maximum customer business value.
• Drive and supports the adoption of Clean Core and SAP AI
• Determine required resources for the engagement.
• Assess, document, and communicate risk for the engagement.
• Position SAP Activate as delivery methodology for the projects/programs or portfolio of projects.

Delivery

• Lead and own engagement-planning and program-planning activities.
• Oversee the delivery of multiple projects related to successful engagement or program execution.
• Own the engagement and program plan and be responsible for delivery of its major elements including program’s business objectives, scope, and solution within quality criteria, on time and budget.
• Translate generalized customer business goals and objectives into concrete strategy and tactical delivery plans for the engagement or program, ensuring focus on customers achieving value of SAP solutions and enables rapid innovation adoption, in partnership with our Enterprise Architects
• Define strategic objectives of large and complex programs, benefits realization plans of large programs including KPIs to be delivers.
• Execution of the program plan and ownership of program success in front of SAP leadership team including customer and partner satisfaction, SAPs program finances, resources, SAP’s intellectual capital etc.
• Evaluate complex situations accurately and identify viable solutions that create successful outcome for the customer.
• Experience in delivering SAP Firm Fixed Price (FFP) and Time and Material (T&M) engagements and understanding the delivery model and effective Governance that needs to be in place to support the delivery model.
• Active risk management, implement and maintain an ongoing risk and quality management framework,
• Assurance of active executive sponsorship at client side, engaging proactively to maintain control of the customer dialog.
• Build proactive formal and informal communication/relationship with key stakeholders outside of key stakeholders – increase coverage.
• Contract management in relation to client, SAP internally, subcontractors and suppliers (including, contracting, work with procurement, internal organizations, contract change management etc.) jointly with SAE, legal, contact and negotiation and sales colleagues,
• Resolve political, resource, budgeting, change and legal issues affecting the program.
• Proactively manage program stakeholder satisfaction to position and secure customer reference and success story.
• Maximize use of near- and offshore delivery by SAP and its partners to achieve cost advantages for the client and SAP.
• Maximize use of multiple SAP LoS such as BTA, ASC, CIS, BTA, PE, Preferred Success, and Education to maximize value for the client and cross-sell SAP Services and Products.
• Interface with internal functions (e.g. DMO, Controlling, GRC, MCC) to ensure visibility and transparency of results.
• Engage with CS&D and Customer Success Team if applicable to ensure P&L targets and KPI's are achieved.
• Drive quality in delivery, including clarity and transparency of the project or engagement health along with clear action plans where additional mitigation or management is needed.

Sales and Business Development

• Close work with EAs, SAE, SSA, MPs and product sales colleagues on large bids and proposals for new business.
• Oversee and lead the development of proposals, quotes, and or responses to requests for proposals associated with the program to win new deals for SAP with minimal risks.
• Establish and maintain credible relationship with senior customer executive and form joint plan of action with sales colleagues.
• Set-up and maintain value partnership (by using BTA/S services) to support client’s business case and benefits model.
• Ensure good fit and balanced of the risk portfolio of new opportunities combined with ongoing delivery projects.

Coaching & Mentoring

• Through all Delivery Engagements, serve as mentor / advisor / decision-maker to project managers for the program for issues related to corporate politics, external politics, client relations, project quality, and project risk.
• Oversee effective engagement oversight and reviews to influence customer success.
• Takes responsibility from time to time as team lead and supports respective line manager(s) in people development tasks.

Knowledge Management

• Maintain program documentation and updates; analyze lessons learned and actively share through the Communities, Solution Centre, and Start Up Service for utilization on future delivery engagements, may at times lead a community.
• Organize knowledge capturing activities at programs and ensure retention on high quality intellectual capital for SAP Field Services practices.
• Participate in the development of project / program management best practices, examples, templates and SAP’s Program Management Methodology

Competencies and Skills

• Program/Project Management experience in US Federal and/or Department of Defense industries (core processes and trends of the industry) is strongly preferred.
• Excellent understanding of SAP solutions and of the consulting business processes and functions.
• Highly developed business acumen.
• Liaison and consultative skills: negotiating skills within a context of high political sensitivity and conflicting interests.
• Strong writing, mentoring, decision making, communication, and meeting facilitation skills; ability to utilize a combination of formal authority and persuasion skill sets.
• Ability to train, mentor and develop program managers and project managers in project management methodologies and their application through use of the Communities.
• Knowledge of the strategic and operational issues of engagement management, program management and project management.
• Demonstrated ability in managing internal and external client expectations on program requirements and deliverables.
• Proficiency in key project management knowledge areas of project integration management, scope management, time management, cost management, quality management, human resource management, communication management, risk management and procurement management.
• Proficiency in key program management knowledge areas of Program Management Lifecycle, Benefits Management (Value Management), Program Governance, Stakeholder Management, and Integration Management
• Knowledge and competency in program management related areas of Knowledge Management, Portfolio Management, Organizational Change Management, and Deployment Management
• Adaptability and flexibility to manage deadline pressure, ambiguity, and change.
• Exceptional leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers, and team members.
• Ability to manage in a matrix environment.

Functional Experience

• 10 years of Project and/or Program Management experience in large scale, high risk, and/or strategic projects.
• 7 years of technology experience working with US Federal Government (DoD and/or Federal Civilian)
• 10 years of experience working in SAP Enterprise Core competency solutions (e.g., S/4, ERP, ECC)
• 3 - 5 years of Cloud migration and/or adoption experience.
• Strong knowledge of Hybrid and Cloud (Private/Public) implementation scenarios involving SAP products and tools
• Demonstrated experience leading cross functional teams within a formalized methodology.
• Demonstrated expertise in creating and maintaining project deliverables such as, project charter, project management plan, status reports, project timesheets, communications plan, budget and schedule.
• Demonstrated experience in managing issues, scope and quality while bring projects to successful completion within the cost and time requirements.

Management and Leadership Experience

• Management experience of medium to large size teams and multilayered teams is desirable.
• Management of remote resources (global delivery or distributed organization)
• P&L experience with medium to large organization is desirable.
• Cultural awareness and experience working across different cultures and nationalities
• Strong leadership and people management skills are desirable
• Leading in matrix organization and without formal authority a plus
• Required undergraduate university degree, preferably in commerce, engineering, information technologies or equivalent training and job experience.
• Master’s degree, preferably in commerce, engineering, information technologies or MBA an asset
• PMP certification and /or other industry and project management certifications
• PMM methodology Certification and ASAP Toolset Proficiency
• RISE with SAP Methodology for Services Delivery
• SAP Advanced Delivery Management Training
• SAP Solution Manager certification for Project Managers
• Project Leadership Excellence (PLEX) or similar interpersonal skills course

Note: The job description is meant to be a guideline. It is not exhaustive, and we will expect the selected candidate to show flexibility and eagerness to undertake varied tasks and projects.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Washington DCJob Segment:Civil Engineer, Project Manager, Program Manager, Cloud, ERP, Engineering, Technology, Management