Regional Delivery Executive Customer jobs at Sap in Spain

As part of theApplication Development and Custom AI

This role supports the

• Act as aglobal domain leadforApplication Development and Custom AI, owning maturity and consumption KPIs in alignment with the FRE framework.
• Guide regions and Market Units in executing domain-specific strategies, engaging sponsored accounts, and identifying strategic consumption opportunities.
• Own and evolvedomain maturity models, consumption patterns, and best practice playbooks used by regional field teams.
• Provide thought leadership in how enterprise AppDev and AI use cases are realized through SAP BTP.

• Increase domain maturity and platform adoption through structuredFRE-based engagements.
• Guide and support regions in creating and executingAppDev & AI consumption plans.
• Shape and maintain avalidated pipelineof domain-aligned consumption opportunities and recovery plans.
• Deliver architectural guidance, either directly or by connecting customer teams with the right expert networks.
• Amplify globalFRE strategy, tooling, and domain playbooks, ensuring consistency and reuse across Regions and Market Units
• Contribute to accuratecACV forecasting

• Domain Expertise & Field Support:Engage in strategic customer discussions and 1:1 engagements; provide domain expertise for regional events and campaigns.
• Recovery Planning & Risk Mitigation:Collaborate with CSMs on recovery plans for accounts off-track in consumption or value realization.
• Cross-Functional Collaboration:Act as the regional point of contact for AppDev & AI domain topics, collaborating with Sales, GTM, CSM, and Product teams.
• Consumption Opportunity Lifecycle:Oversee the lifecycle from intake to validation, Consumed ACV forecasting, and post-engagement impact
• Campaign Oversight:Own and support domain-aligned campaigns and programs with regional and global marketing.
• Reporting & Feedback:

• Bachelor’s degree (MBA preferred)
• 10+ years of experience in enterprise software, cloud platforms, or AI-enabled development
• A track record of shaping the domain agenda through visionary thinking, with a proven ability to influence through insights, frameworks, and active engagement with leadership.

• Hands-on experience in:
  • Cloud-native application development
  • Designing and buildingcustom AI solutionswith LLMs, agent frameworks, and vector databases
  • DevOps, CI/CD pipelines, containerization (Docker, Kubernetes)
• Exposure toAgentic AI conceptsand orchestration frameworks
• Strong communication and architecture influencing skills in customer-facing settings

• , SAP AI Core, Generative AI Hub, SAP HANA Cloud & Vector Engine
• Understanding of SAP’s BTP strategy and FRE maturity models (L1–L5)
• Development experience with other enterprise PaaS platforms is an added advantage.

• Domain architecture leadership, or post-sales strategy roles
• Platform solutioning and value realization programs
• Cross-regional enablement, campaign oversight, and strategic customer engagement
• Experience working across customer success, consulting, product, and sales organizations.

We win with inclusion

San Jose
Palo Alto

What You’ll Do

• As a CSM within the SAP Academy for Customer Success, you will be responsible to:
• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function within our dynamic Customer Success board area.
• Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Enhance skills around your solution portfolio, managing customer retention, and driving value realization.
• Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.

CSM focus area:

• SAP Business Transformation Management (BTM) - Knowledge in Business Process Management/Business Process Automation applications.

What You Bring

• 2–3 years of experience supporting customers and driving business transformation, ideally in consulting or account management.
• Proven ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience in resolving issues and managing escalations to ensure satisfaction and business continuity.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

Our inclusion promise

Successful candidates might be required to undergo a background verification with an external vendor.

What you'll do:

The Senior Solution Sales Executive (SSE) partners with the end-to-end account owner to drive solution specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer’s SAP footprint through renewal and expansion to support long term customer success.

• Generate demand, manage pipeline, and close opportunities
• Develop opportunity plans containing compelling solution value propositions
• Conduct White Space analysis to identify growth opportunities
• Work with wider account team on sales campaigns
• Manage customer relationships at the solution area/buying center level
• Progress opportunities for move to cloud/expand footprint accounts or accounts which are new to the solution area
• Utilize deep knowledge of how companies operate, business models, strategies, and end-to-end business processes
• Stay informed about SAP’s competition and value drivers
• Leverage SAP’s comprehensive team of experts and industry knowledge to effectively address customer needs
• Build customer participation in relevant SAP communities, programs, and events
• Facilitate collaboration with the partner ecosystem

What you bring:

• Proven track record in business application software sales with overachievement of quota
• minimum 7 years of experience in sales of business software/IT solutions
• Deep understanding of Finance & Spend management solutions and solution innovations
• Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations
• Established relationships with account teams, Customer Business Office (CBO) teams, and relevant geo unit leaders
• Alignment with product/solution management teams and marketing organizations a plus
• Demonstrated success with large transactions and challenging sales pursuits
• Proven contractual and negotiation skills
• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions
• Knowledge of financial, competitive, regulatory environment

Meet your team:

• Excellent verbal (English and Dutch) and non-verbal communication skills
• Strategic thinker, high degree of creativity and innovation
• Excellent executive presence
• Results-driven
• Strong commercial/deal support skills, especially subscription-based

This role is based in the Netherlands because of customer proximity requirements and we can only consider candidates which will not require a relocation.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Sales Management, ERP, Compliance, Financial Sales, Software Sales, Sales, Technology, Legal

Revenue Generation: Identify and qualify opportunities while developing and executing strategies to drive sales success.Sales Cycle Management: Uncover and manage sales cycle opportunities to maximize engagement with prospects.
Market Expansion: Lead initiatives to establish, develop, and expand market share and drive revenue within assigned accounts.
Sales Best Practices: Develop and implement sales best practices to ensure repeatable success across named accounts.

Experience: Minimum of 5+ years of sales experience in business software and/or IT solutions, with at least 2 years specializing in Sales Performance Management or Commissions SaaS solutions, AI solutions, and application development (low-code/no-code technologies and middleware).
Executive Engagement: Proven experience selling to CXOs with a strong track record of managing large accounts and facilitating technology discussions.

Relevant sales certifications such as Challenger Training, SPIN Selling, Sandler Training, and technology-specific certifications are beneficial.

​

Successful candidates might be required to undergo a background verification with an external vendor.

Manhattan
New York City

What You’ll Do

As an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following:

• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area.

• Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.

• Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.

• Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers.

Sales roles in scope: Account Executive (AE), Solution Sales Executive (SSE)

SSE focus areas:

• SAP Finance & Spend Management (F&S) – Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.

• SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.

• SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.

• SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes.

• SAP Business Transformation Management (BTM) - Knowledge in Business Process Management/Business Process Automation applications.

• SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) - Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI. Understanding of Integration, Application, Data, Infrastructure, and Security technology domains.

What You Bring

• 2–3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.

• Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.

• A cooperative and productive approach to working relationships, internally and externally.

• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.

• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.

• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.

• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.

• Proficiency in English to engage with our global network.

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Boston

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Revenue Generation: Identify and qualify opportunities while developing and executing strategies to drive sales success.Sales Cycle Management: Uncover and manage sales cycle opportunities to maximize engagement with prospects.
Market Expansion: Lead initiatives to establish, develop, and expand market share and drive revenue within assigned accounts.
Sales Best Practices: Develop and implement sales best practices to ensure repeatable success across named accounts.

Experience: Minimum of 5+ years of sales experience in business software and/or IT solutions, with at least 2 years specializing in Sales Performance Management or Commissions SaaS solutions, AI solutions, and application development (low-code/no-code technologies and middleware).
Executive Engagement: Proven experience selling to CXOs with a strong track record of managing large accounts and facilitating technology discussions.

Relevant sales certifications such as Challenger Training, SPIN Selling, Sandler Training, and technology-specific certifications are beneficial.

We win with inclusion

San Jose
Palo AltoJob Segment:Performance Management, Sales Management, Compliance, ERP, Application Developer, Human Resources, Sales, Legal, Technology