Engagement Manager - Czech Republic jobs at Sap in Romania

The Role:

• Build-up a team of quantum experts in Munich, embedded into one of the leading Quantum Ecosystems globally.
• Lead, inspire, and develop a team of Experts, fostering a culture of collaboration, accountability, professionalism, and excellence.
• In collaboration with the Architects and Product Managers for the Optimization Engines develop and execute the evolution of the SAP SCM Optimization & Data Science solutions integrating Quantum Technologies to deliver business value into SAP’s installed base.

What you bring:

• Leadership experience in software development with focus on state-of-the art computing theories and methodologies is a must.
• Well-honed people management skills and a proven track-record in building up a new team of key resources at the highest level of performance.
• Strong background in Quantum Computing and Operations Research.
• Deep understanding of algorithms both quantum and classical.
• Ability to work in a multi-domain environment, crossing technical, academic, research and business boundaries.
• Excellent communication, negotiation, and presentation skills.
• Highly professional and structured working style
• Ability to thrive in a dynamic environment that crosses organizational boundaries while managing complex, global stakeholder networks.
• Degree in Physics or Maths is mandatory with a strong background in Operations Research and Supply Chain Management

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Job Segment:Cloud, Developer, ERP, Supply Chain Manager, Embedded, Technology, Operations

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Philadelphia

This role focuses on maximizing ROI by using data to guide decisions and reallocating resources as needed. While it doesn’t own reporting, it drives insight-based actions and works closely with RevOps/S&O to address reporting gaps and align on expectations. Additionally, it delivers insights to senior leadership, identifies new and creative top-of-the-funnel activities to generate more pipeline, and supports the adoption of a best-in-class top-of-the-funnel toolset.

Key Responsibilities & Focus Areas

1. Demand Generation Innovation & Enablement

Drive net new pipeline through global demand programs across LoBs by piloting innovative tactics, uncovering whitespace, and equipping teams with scalable tools, playbooks, and data-driven guidance. It emphasizes best practice sharing across regions and business units, fostering cross-regional collaboration and empowering local teams through enablement and consistent guidance. Clear expectations should be set for how Regions, MUs, and SAs staff and structure their Demand Management efforts.

1. Data Integrity & Insight Delivery

Ensure accurate opportunity data across SAP tools (e.g., CRM, Harmony, Outreach) and delivers actionable reporting that converts numbers into strategic insights. It defines business requirements for reports and dashboards, partnering with RevOps/S&O to shape these tools while focusing on interpreting insights rather than producing raw reports. The role uses insights to proactively identify pipeline and coverage gaps, challenge teams on areas for improvement, and guide data-driven decision-making.

1. High-Value Opportunity Intelligence (>€250K)

Analyze all new opportunities above €250K to understand their source, success drivers, andrecurring patterns, delivering recommendations on what to start, stop, or scale to improve demand generation and eliminate inefficiencies. As a known gap, lead high-value opportunity analysis, ensuring insights directly inform LoB strategy and subsequent actions.

1. Source Attribution & Investment Strategy

Assess demand generation performance at the source level—campaigns, events, partners, and more—to identify what consistently delivers quality pipeline. Guide strategic shifts in demand investment based on source-level performance and pipeline quality trends, recommending reallocations based on ROI.

1. Opportunity Quality, Governance & Risk Monitoring

Track discontinued and disqualified opportunities over €250K, analyzing lead source, time in funnel, and disqualification reasons to identify qualification issues and speculative pipeline. Focus on interpreting patterns to improve targeting, while data management responsibility lies with RevOps.

1. Loss Analysis & Conversion Bottlenecks

Monitor high-value losses to identify sales execution, product issues or competitive gaps.

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Seattle
BellevueJob Segment:ERP, Cloud, Data Management, Marketing Manager, Equity, Technology, Data, Marketing, Finance

What you'll do

The key aspects and responsibilities of your role will be:

• recruit, onboard, coach and lead a team that provides operational commercial finance support for various software deals, both cloud and on-premise, complex and simple, across SAP’s Go-To-Market portfolio, from a central service delivery location.

• Coordinate team´s interaction with Sales, Pricing and Revenue Recognition. Responsible of securing pricing guidelines are follow.
• Build up relationship with relevant stakeholders
• Together with the team lead Coordinate team´s actions to avoid any revenue deferrals and escalations
• Be the lead in change management – mindset, processes, work on team and regional level
• Closely work on team members development
• Support and lead various projects which can change our way we work into much smoother, leaner and flexible way
• Manage performance of individuals in the team and evaluate their progress

What you bring

• Be a leader
• Opened mindset to change and out of box thinking
• Be flexible
• Solution not problem oriented
• Be proactive
• One team approach
• Have a sense of humor

Successful candidates might be required to undergo a background verification with an external vendor.

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The Role

This is a customer-facing role focused on Large & Strategic Customers where you will be part of the Enterprise Cloud Services delivery organization.

Following are the key tasks that this role will perform:

• Primary contact for the customer regarding technology discussions
• Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required.
• Ownership & detailed understanding of the customer landscape managed within ECS & understand interdependencies between systems (both within ECS and beyond).
• Support the CDM and the TechOps teams for execution of the service delivery plan and calendar.
• Analyze customer technical requirements and organize / co-ordinate experts from ECS Delivery team and drive those topics to resolution to the satisfaction of the customer.
• Present the intricacies of the private offering, technical details, and engagement model to internal and external stakeholders.
• Support the customer or SAP services teams to build customer-specific cloud roadmaps that cover topics around Infrastructure Architecture, Technical Managed services, security, and integration.
• Guide customers on all technical aspects like Business Continuity, Security & Compliance, Networks, etc.
• Assess customer security and network requirements to make sure the SAP security architecture framework can meet customer requirements.
• Conduct Technical & operational reviews (monthly) to measure the progress against defined Cloud architecture & roadmap; establish and drive resolution plans to resolve issues and problems to completion.
• Support the migration roadmap together with partners, System Integrators, and or SAP Professional Services.
• Comprehensive knowledge on S/4HANA architecture, conversion, migration path, methodology and tools.
• Understanding of various SAP cloud solutions and integration scenarios of SAP systems with BTP, Ariba, Successfactors etc.

Education and Qualifications/Skills and Competencies

• Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Management.
• Proficiency in customer communications and presentations.
• Proficiency in the SAP product portfolio, offerings, and industry solutions.
• Good understanding of SAP solutions (releases, platform interdependencies, etc.)
• Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment.
• Good understanding of capabilities of at least one Hyperscale Clouds (AWS; MS Azure or GCP).
• Willingness to undertake customer-related travel on short notice.

Work Experience

• 8+ years of experience with SAP Basis administrative duties REQUIRED.
• 8+ years of customer-facing SAP Technical Consulting experience.
• 8+ years of solution design, enterprise architecture, and or SAP implementation.
• SAP NetWeaver, OS/DB migration, SAP HANA, TOGAF certifications are plus.
• Experience and certifications with IaaS Providers (AWS, MS Azure, or GCP) are an advantage.
• SAP HANA and S/4 HANA skills would be very helpful but not mandatory.
• Cloud security including Cyber Security, Encryption, and key management knowledge is preferred.

We win with inclusion

Philadelphia

What you`ll do

The Role:

Your main goals will be customer satisfaction and commercial success while driving the end-to-end customer engagement through onboarding, run and renewal phases. You will have three main areas of responsibility:

1. Engagement Management: plan & review of services in accordance with the customer’s requirements, manage stakeholders, lead the communication
2. Delivery Management: day-to-day operations, support of projects, de-escalate critical engagements
3. Account Management: Commercial account management and increase of customer satisfaction

What you bring

• Bachelor’s or master’s degree in a business or technology related field (e. g. Computer Science, Business Administration, etc.) or equivalent skills gained via vocational training / apprenticeship
• Knowledge of and/or affinity for IT Technology
• Good communication and presentation skills in German and English
• Pro-active, problem solving, "can-do" attitude
• Strong relationship building and de-escalation skill

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• Messaging & Market Strategy
  • Develop messaging and a strategic plan aligned with digital marketing.
  • Amplify digital review platform importance and increase the number of solution reviews.
• Content & Demand Generation
  • Deliver a comprehensive bill of materials for digital and field marketing teams, including thought leadership content, infographics, messaging, website copy, product tours, solution videos, and blogs.
• Sales & Go-to-Market Enablement
  • Create and support targeted sales play content, such as solution briefs, pitch decks, prospecting tools, social content, and video content.
• Partner Marketing & Enablement
  • Curate messaging and materials for SAP Partner programs, including solution briefs, pitch decks, and Event-in-a-Box toolkits.
• Market Alignment & Thought Leadership
  • Develop content that aligns SAP Sales Cloud strategy with emerging business needs and long-term trends.
  • Launch quarterly, PMM-driven release marketing programs (webinars, blogs, videos, newsletters) in collaboration with Product Management across SAP Sales Cloud, Service Cloud, Enterprise Service Management, and Foundation.

• 5+ years of product marketing or related experience in B2B enterprise software.
• Proven ability to develop messaging, strategic marketing plans, and enablement content.
• Experience working with digital review platforms (e.g., G2, TrustRadius, Gartner Peer Insights).
• Strong skills in content creation across written, visual, and video formats.
• Experience enabling sales and partner go-to-market activities.
• Excellent collaboration and communication skills with the ability to influence cross-functional teams.
• Data-driven approach with experience measuring and reporting marketing impact.

• The opportunity to shape the positioning and success of SAP’s modern, cloud-native CRM solutions.
• A dynamic and collaborative culture with exposure to senior stakeholders across marketing and product organizations.
• Competitive compensation and benefits package.
• Career growth in a global company committed to innovation and customer success

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Product Marketing, Cloud, ERP, Marketing Manager, Compliance, Marketing, Technology, Legal