Solutioning Expert - Cs & Center jobs at Sap in Philippines, Pasig

Purpose & Objective:

The Solution

Detailed role description:

Facilitate collaborative architecture & solution discussions with our customer’s IT and business executives to deliver the Intelligent Enterprise

• Develop detailed scope, effort estimates and plan for effective deployment , adoption and consumption of SAP solutions.
• Act as overall SAP solution captain, , orchestrate with other SMEs & delivery units to build an end-to-end compelling service proposal
• Lead in the development of the overall solution coping process as well as individual work plans
• Identify, extract, share and create knowledge assets SAP Solutions solutioning engagements
• Strong assertiveness and communication skills with the ability to lead customer scoping workshops & communicate at an executive level
• Excellent interpersonal skills such as teamwork, facilitation and negotiation
• Strong written, verbal communication and presentation skills; ability to present and discuss strategies and Solution information in a manner that establishes rapport, persuades others, and establishes understanding for business and non-business audience.
• Ability to estimate the financial & business impact of various solution architecture alternatives

Expectations & Tasks:

• Orchestration of the solution response for assigned opportunities across all required SAP Line of Services.
• Identification and engagement of Subject Matter Experts required to support the overall solution development.
• Align and engage all stakeholders required for Deal Execution - including Delivery, Risk, Bid Management, License and Commercial Finance.
• Consolidation of solution requirements and inputs from multiple SME’s into a single solution response, including completion of solutioning details in a Deal Sheet and Scope Document.
• Contribute to proposal response as required.
• Advocate and implement SAP’s solution and delivery strategies where possible into solutioned opportunities for which they are the orchestrator or lead.
• Handover of the solutioned deal to the SAP Delivery Team.
• Advise the account team on the best solution approach to achieve customer requirements, budget target, and minimize delivery risk
• Able to structure response to complex customer RFP’s
• Work with License team in joint bid response to customer RPI / RFP
• Participate and provide inputs during deal qualification

Experience & Qualifications:

• As SAP generalist with one strong domain experience either functional or technical
• Minimum of3years SAP consulting experience in the S4HANARISEwith SAP and BTP background domain and at least 2 full cycle implementations.
• Senior experience, proven leadership skills in leading teams to an outcome in discussions and negotiations
• Ability to conduct complex and interactive solutioning during workshops
• Understanding of complex “as is” landscapes and “to be” solutions with priority to cloud solutions
• Experience with services pre-sales activities
• Understanding how to pitch compellingly solution proposal and proven understanding of customer strategy and pain points
• Understanding of project estimation methodologies and delivery methods

Language Skill:

日本語 - ビジネスレベルでの高度な日本語コミュニケーション能力（会話および文書）、日本語での顧客との複雑な交渉やコミュニケーションの経験がある事

Fluent in both spoken and written English (mandatory)

WHAT YOU GET FROM US

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