Technology Services Senior Specialist - Subject Matter Expert jobs at Sap in Mexico
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Mexico
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78 jobs found
10.08.2024
SAP
SAP Technology Services Senior Specialist - Subject Matter Exper... Mexico, Nuevo León
Ensuring Day to Day quality service delivery and defining, tracking, and achieving various ambitious service KPI and SLA’s. Technically skilled in providing expert support for all Linux OS/Windows and Infra...
Ensuring Day to Day quality service delivery and defining, tracking, and achieving various ambitious service KPI and SLA’s. Technically skilled in providing expert support for all Linux OS/Windows and Infra...
Responsible for triggering new package requests, patches, and customizations through GPO‘s & cloud policies,. Document solutions & providing workarounds,. Knowledge transfer to other teams,as well ashandling escalations to the vendor,...
Handling Incidents, Alerts, and Service Requests. Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support. Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLAs....
Ensuring Day to Day quality service delivery and defining, tracking, and achieving various ambitious service KPI and SLA’s. Participate in Major incident handling, troubleshoot service request failures, downtime extensions, long...
Ensuring Day to Day quality service delivery and defining, tracking, and achieving various ambitious service KPI and SLA’s. Quick responses during escalations, take proactive steps to avoid escalations, identifying and...
Primary contact for customers for discussions about technology and innovations and serve as an escalation point person for technical issues. Understand the customer business, goals, and challenges to suggest solutions...
Ensuring Day to Day quality service delivery and defining, tracking, and achieving various ambitious service KPI and SLA’s. Technically skilled in providing expert support for all Linux OS/Windows and Infra...
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