Technology Services Manager- Incident Management jobs at Sap in Mexico
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Mexico
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49 jobs found
16.07.2024
SAP
SAP Technology Services Manager- Incident Management Mexico, Nuevo León
Lead the team through critical situations e.g. mass outage or crisis situation affecting large part of our infrastructure. Continuously assess and improve theincident /outage and crisis handling capability of the...
Experience in at least one Non-NetWeaver technology: BOBJ, SAP Mobile, Convergent Charging, OpenText, HANA XSA, etc. Solid know-how on SAP Technologies (SAP NetWeaver certification highly beneficial). Experience supporting Large and...
Own major incident escalation efforts from start to finish. Act as single point of contact for all involved stakeholders in the restoration process and closely align with Incident escalations managers...
Support and participate in SAP customer implementations through blueprint, design, implementation, operation, optimization and upgrade phases of the SAP solution. Provide technical product expertise, guidance, and instruction on SAP products....
Experience in at least one Non-NetWeaver technology: BOBJ, SAP Mobile, Convergent Charging, OpenText, HANA XSA, etc. Solid know-how on SAP Technologies (SAP NetWeaver certification highly beneficial). Experience supporting Large and...
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the...
Handling Incidents, Alerts, and Service Requests. Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support. Planning, setup, implementation, and operation of SAP technologies, achieving ambitious SLAs....
Lead the team through critical situations e.g. mass outage or crisis situation affecting large part of our infrastructure. Continuously assess and improve theincident /outage and crisis handling capability of the...
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