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Escalation Support Coordinator Major Incidents jobs at Sap in Mexico
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16 jobs found
24.07.2024
SAP
SAP Escalation Support Coordinator Major incidents Mexico, Nuevo León
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Bridge creation, whiteboard, and Timeline maintenance (in time documentation)Preparation and distribution of Initial-to-resolved notificationsResource engagement and escalation of internal and external contactsPost-Incident BackOffice activitiesTicket handling and maintenance (SNOW)Reporting activities and...
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11.09.2024
SAP
SAP Major Incident Lead Escalation Officer Mexico, Nuevo León
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Own major incident escalation efforts from start to finish. Act as single point of contact for all involved stakeholders in the restoration process and closely align with Incident escalations managers...
07.09.2024
SAP
SAP Solution Support Engineer Procurement Mexico, Nuevo León
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Enable customers to implement and operate their SAP solutions efficiently. Collaborate closely with other SAP Lines of Business (LOBs) to ensure great customer service. Perform the root cause analysis of...
09.09.2024
SAP
SAP Solution Support Engineer Procurement Mexico, Nuevo León
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Description:Full job details
Enable customers to implement and operate their SAP solutions efficiently. Collaborate closely with other SAP Lines of Business (LOBs) to ensure great customer service. Perform the root cause analysis of...
03.07.2024
SAP
SAP Architecture Senior Specialist/Expert Operations OCC - De-Es... Mexico, Nuevo León
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Manage, support and drive de-escalations during major incidents. Serve as the single-point-of-contact for all stakeholders during major incidents. Drive/moderate discussions between key stakeholders and experts. Communication to senior management on...
11.08.2024
SAP
SAP Support Engineer Mexico, Mexico City
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Defining and tracking various service quality KPIs and SLAs for our customers. Working together with the team towards improving several day-to-day operational tasks. Supporting leads on different improving initiatives. Driving...
04.07.2024
SAP
SAP Management Support Mexico, Mexico City
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Description:Full job details
Core tasks include:Provides secretarial duties across all areas of the business from general department to top management PA supportMaintains up to date filing and reference systems, assists in accounting and...
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Description:Full job details
Bridge creation, whiteboard, and Timeline maintenance (in time documentation)Preparation and distribution of Initial-to-resolved notificationsResource engagement and escalation of internal and external contactsPost-Incident BackOffice activitiesTicket handling and maintenance (SNOW)Reporting activities and...
These jobs might be a good fit
Find your dream job in the high tech industry with Expoint. With our platform you can easily search for Escalation Support Coordinator Major Incidents opportunities at Sap in Mexico. Whether you're seeking a new challenge or looking to work with a specific organization in a specific role, Expoint makes it easy to find your perfect job match. Connect with top companies in your desired area and advance your career in the high tech field. Sign up today and take the next step in your career journey with Expoint.