Working Student / Intern F/m/d - Office Chief Financial Officer Support jobs at Sap in Indonesia, Jakarta Special Capital Region

What you'll do

We want someone to join the team to work on some strategic projects with the Chief Business Officer.

• Help with the day to day running of the operational aspects of the department
• Providing Reporting and Analytics on key KPI’s
• Learn project and program management skills and experience
• Demonstrated experience leading high visibility (customer) projects
• Help to facilitate workshops with senior management
• Ability to balance multiple priorities in a dynamic work environment
• Cross-team support in daily business activities

What you bring

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
The desired candidate would possess the following profile:

• Excellent interpersonal, verbal, presentation, and writing skills
• Critical thinker with a highly positive attitude and attention to detail
• Able to deliver on commitment and willingness to learn fast across multiple sources
• Ability to multi-task and prioritize under pressure according to the changing business priorities
• Project management skills for coordinating projects and facilitating teamwork with internal and external stakeholders across geographies and cultures
• Strong analytical skills, integrity, and team spirit
• Experienced in working effectively with virtual teams

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages

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1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

In this role, you’ll:

• You will work as an intern inside of Digital Sales Executive Team based in Barcelona being responsible for German Midmarket Territory. You will work together with the Sales Executives and support them in their daily job with the analysis of their territories, administrative tasks in cloud and on-premise sales cycles.
• Collaborate with Sales Development Executives to drive more pipeline and successfully move prospects through the customer journey with SAP.
• Support the creation of business development activities related to solution or industry specialization.
• Collaborate with Digital Hub resources (Digital Solution Advisory, Digital Deal Strategy, Digital Assets, etc.) to deliver the best value to our customers, at speed, and being able to reach as many accounts as possible.
• Propose innovative approaches to generate new business and execute them, either directly or indirectly through marketing, sales development, or partner teams.

Who you are:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Business fluency in English & German required (MANDATORY)
• Bachelor's degree in any field from an accredited university, with preference for Business Administration, Computer Science, or related field
• Strong presentation skills as well as excellent written and verbal communication skills
• Proficiency with MS Office, communications software (Teams, Zoom, etc.), and presentation software (Canva, Adobe, etc.)
• Experience in enterprise software sales, business development is an advantage
• Knowledge of an industry operating model and/or SAP solutions is an advantage
• Knowledge of Cloud technology (SaaS, DaaS, PaaS) in business to business environments is an advantage
• Strong work ethic: Team player, self-starter, high energy, and results oriented
• Polished professionalism with above-average organizational, planning, and problem-solving skills
• Passion for working in a tech sales environment
• Hunger for learning and making a difference

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What you’ll do

• Support the planning and execution of strategic Partner Led Territory initiatives, including partner enablement programs, marketing efforts, and innovation projects
• Coordinate meetings, workshops, and follow-ups with internal stakeholders and partners
• Prepare impactful presentation materials, reports, and playbooks for business communication
• Conduct research and gather insights on partner performance, territories, or market trends
• Maintain and improve internal templates, toolkits, and reporting frameworks
• Contribute to tracking project progress and ensure alignment with priorities and timelines
• Collaborate closely with Partner Business Managers, Sales, and Enablement teams to drive execution — including exposure to commercial processes and sales planning.

What you bring

• Student at a university or a university of applied sciences
• Preferred fields of study: Business Administration / Information Systems / Computer Science or similar
• Computer skills: MS-Office, Word, Power Point, Excel
• Language skills: (e.g. fluent in English, German and French as a plus )
• Experience in self-managed project work at customer, high focus on customer orientation
• Excellent Communication skills, team player but also being able to work self-sufficient
• Resilient, highly motivated, self-driven and an accurate way of working
• Experience in the IT Industry is beneficial

Meet your team

• Partner coaches in the assigned territory ensure partners are equipped to drive customer success and effectively develop trusted long-term customer relationships.
• Partner Manager counterparts in the assigned territory work closely with partners to coordinate all partner-relevant activities throughout the Customer Value Journey.

As a working student, you’ll support a territory-based team focused on scaling a partner-led sales model. You’ll gain exposure to cross-functional collaboration, help drive structured project outcomes, and experience how we translate strategic goals into actionable programs with measurable impact — including commercial elements that link partners to pipeline and bookings.

Responsibilities:

• You ensure that your team is successful at proactively engaging with their customers to drive mutual success, based on the SAP BTP future-ready enterprise engagement (FRE) model.
• You are a leader, responsible for delivering business results through customer engagement over the lifecycle of SAP’s relationship with the customer.
• You are working both within the Market Unit, as well as more broadly across the regional Cloud organization (i.e. Sales, PreSales, Support, Services and others).
• You lead a team of BTP or BDC & AI CSMs by territory to implement, expand, and scale business operations to guarantee adoption and grow consumption.
• You embrace the big picture, build, and deliver innovative Consumption Demand Generation Initiatives that foster the adoption and expansion of the BTP / BDC Customer Base across your territory. This also includes customers not directly assigned to you / your team.
• You coordinate effective adoption of Goto Market assets within the territory (collaboration with MU Sales, Demand Generation and Marketing).
• You will enable other team members through knowledge sharing and drive team success at scale.

YOUR PROFILE

• Several years of experience working in account management-related activities. Your background could be in Customer Success, Sales, Solution Management, Customer Advisory, Pre-Sales, Consulting, etc.
• Several years of Solution Area BTP or BDC / AI expertise.
• Profound expertise in either Public, Energy & Services or Consumer Products, Retail or related industries is required.
• Fluency in German and English mandatory.
• Demonstrated success in dealing with difficult customer situations and discussing complex and often sensitive issues with customer executives.
• Proven ability to drive BTP consumption, renewals, expansions, and upsells of BTP subscription or perpetual license-based solutions/services.
• Sales savvy and able to identify new expansion opportunities for BTP customers.
• Deep experience working with and around cloud software solutions and cloud delivery models, along with a deep understanding of cloud readiness, its characteristics, challenges, and benefits.
• Experience with complex, global transformation programs in a consulting or advisory capacity across a buying center portfolio and partner network.
• Proven ability to operate in complex organizations, de-escalate, and apply risk mitigation strategies to customer situations.
• A broad understanding of the SAP solutions portfolio and profound experience in the BTP Portfolio, and the business processes it enables.
• Established relationships with SAP Market Unit leadership, account teams, and Industry teams.
• A deep understanding of Solution Area products, relationships with Solution Management organizations, and related partner ecosystems as appropriate.
• A detailed understanding of navigating SAP’s support processes, Organization(s), and tools (e.g., Gainsight (Totango), Harmony, CRM, One Customer Success Workplace).
• Excellent verbal and non-verbal communication skills.
• Strong program/project management and analytical skills and enjoy complex problem-solving.
• Strong commercial/deal support skills, particularly for BTP in the public Cloud.

We win with inclusion

Specific conditions may apply for roles in Vocational Training.

Job Segment:Cloud, ERP, Pre-Sales, Marketing Manager, Consulting, Technology, Sales, Marketing

Roles & Responsibilities

• Technical Support and Problem Resolution :

Offer comprehensive technical guidance and solutions to customers. Proactively troubleshoot product issues to enable the timely and seamless utilization of SAP’s products, following an efficient communication workflow. The goal is to minimize the effort required for customers to use SAP products, thereby enhancing their overall experience.

• Knowledge Management and Feedback :

Document solutions and best practices. This documentation serves to strengthen self - service support channels, effectively deflecting a significant volume of customer problems. Additionally, provide valuable feedback to product development teams. This feedback loop is crucial for driving continuous improvements and enhancements to the products, ensuring they better meet customer needs.

• Cross - Functional Collaboration :

What you bring

• A minimum of 3 years of working experience in a similar role within the IT industry is preferred. (familiar with SAP ABAP)
• Fluent in oral and written English (Japanese speaking is a plus)
• Bachelor’s or master’s degree (preferred in computer science or engineering)
• Role-Specific Skills: Troubleshooting, Product Thinking, Knowledge Management, Relationship Building, Generative AI Day-To-Day Practice, Critical Thinking, etc.
• Professional Skills: Learning Agility, Emotional Intelligence, Effective Communication, Diversity Awareness, Customer Focus, Creative Thinking, Complex Problem Solving, and Collaboration.
• Strong team player who learns and adapts quickly
• With knowledge for SAP S/4HANA product (Financials Controlling, Sales and Sourcing & Procurement) is plus

We win with inclusion

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Job Segment:ERP, Cloud, Computer Science, Technical Support Engineer, Technical Support, Technology, Engineering

What you’ll do

You will play a key role in transforming the company's security journey:

• Monitor and assess emerging cryptographic threats, including quantum threats, and prepare SAP’s cryptographic systems accordingly.
• Drive customer satisfaction by addressing top crypto related concerns like corporate key management, Bring/Hold Your Own Key (BYOK / HYOK), Hardware Security Module (HSM) support for root keys/secrets, cryptographic token support for password-less authentication, and confidential computing support.
• Collaborate with cross-functional teams to ensure that cryptographic solutions meet customer needs and regulatory requirements.
• Assist in formulating a robust cryptographic strategy with a focus on agility and adaptability.
• Utilize SBOM tooling to maintain a comprehensive inventory of cryptographic assets.
• Develop reference architectures to guide crypto agility and applied cryptography initiatives.
• Facilitate the deployment of these architectures in various engineering Line of Business (LoB) teams.
• Initiate and lead pilot projects to test and validate cryptographic strategies, fostering innovation and early adoption.
• Apply concepts to increase cryptographic agility and foster the use of validated cryptographic libraries, including the NIST FIPS 140-3 standard.
• Serve as a subject matter expert in applied cryptography, providing guidance and expertise to stakeholders and product development across the organization.

What you bring

• Advanced degree in Computer Science, Information Security, or a related field.
• 3-5+ years of IT security and cryptography experience.
• Proven experience in larger projects and teams with a clear security and applied cryptography background.
• Deep technical expertise in cryptography, including algorithms, protocols, and systems.
• Strong understanding of the impact of quantum computing on cryptographic systems and proactive strategies to address these threats.
• Familiarity with global regulatory requirements and standards related to cryptography and information security, such as NIST FIPS 140-3.
• Experience in cloud security concepts and implementation
• Excellent communication and stakeholder management skills.
• Fluent in written and spoken English, German a plus.

Job Segment:Cloud, ERP, Testing, Developer, Computer Science, Technology

Roles & Responsibilities

• Technical Support and Problem Resolution :

Offer comprehensive technical guidance and solutions to customers. Proactively troubleshoot product issues to enable the timely and seamless utilization of SAP’s products, following an efficient communication workflow. The goal is to minimize the effort required for customers to use SAP products, thereby enhancing their overall experience.

• Knowledge Management and Feedback :

Document solutions and best practices. This documentation serves to strengthen self - service support channels, effectively deflecting a significant volume of customer problems. Additionally, provide valuable feedback to product development teams. This feedback loop is crucial for driving continuous improvements and enhancements to the products, ensuring they better meet customer needs.

• Cross - Functional Collaboration :

What you bring

• A minimum of 3 years of working experience in a similar role within the IT industry is preferred. (familiar with SAP ABAP)
• Fluent in oral and written English (Japanese speaking is a plus)
• Bachelor’s or master’s degree (preferred in computer science or engineering)
• Role-Specific Skills: Troubleshooting, Product Thinking, Knowledge Management, Relationship Building, Generative AI Day-To-Day Practice, Critical Thinking, etc.
• Professional Skills: Learning Agility, Emotional Intelligence, Effective Communication, Diversity Awareness, Customer Focus, Creative Thinking, Complex Problem Solving, and Collaboration.
• Strong team player who learns and adapts quickly
• With knowledge for SAP S/4HANA product (Financials Controlling, Sales and Sourcing & Procurement) is plus

We win with inclusion

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Job Segment:ERP, Cloud, Computer Science, Technical Support Engineer, Technical Support, Technology, Engineering