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Key Responsibilities:
Required Qualifications:
Preferred / Nice-to-Have:
Successful candidates might be required to undergo a background verification with an external vendor.
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PURPOSE AND OBJECTIVES
SAP Globalization is working on developing AI agents and tools to streamline the localization of SAP software for different countries. The focus is on leveraging AI in activities such as coding, research, automation, and software design, with the goal of accelerating the delivery of solutions tailored to meet local requirements.
YOUR FUTURE ROLE
We are looking for a passionate
Senior Developerfor our new AI team in Sofia to work on exciting global AI development projects. In this role you will:
YOUR PROFILE
If you are self-driven and flexible, you are a perfect fit for our team. Further role requirements are:
WORK EXPERIENCE
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our
Please note that any violation of these guidelines may result in disqualification from the hiring process.
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Roles & Responsibilities
What you bring
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our
Please note that any violation of these guidelines may result in disqualification from the hiring process.
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As a Developer Associate, you contribute to design, coding, automation with highest product quality and adhering to clean desk policy. While Development will be your core task, in this role you will also have responsibilities as below:
Role Responsibilities
What you bring
We win with inclusion
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The Service Disruption Management teamresponsibilities include:
• Working in incident and crisis management team, ensuring timely and effective response to major incidents and crises. Coordinate with various teams to resolve incidents and restore normal service operations as quickly as possible.
• Act as the primary point of contact for incident escalation during shift. Ensure that all escalations are handled promptly and appropriately and performing on-duty responsibilities outside of working hours when necessary.
• Oversee thorough root cause analysis for all critical incidents. Develop and implement preventive measures to avoid recurrence.
• Maintain clear and effective communication with stakeholders throughout the incident lifecycle. Provide regular updates on incident status, impact, and resolution efforts.
• Identify and drive initiatives to improve incident management processes. Standardize and simplify incident response procedures to enhance efficiency and effectiveness.
• Define, track, and achieve key performance indicators (KPIs) and service level agreements (SLAs) related to incident/outages and crisis management.
• Lead, mentor, and develop the incident management team. Foster a collaborative and high-performance culture within the team.
• Ensure that the incident management team is well-trained and equipped with the necessary skills and knowledge to handle incidents effectively.
• Work closely with partners and internal teams, to ensure a coordinated and integrated approach
• Maintain comprehensive documentation of incident management processes, incident reports, and lessons learned. Share knowledge and best practices with the broader organization.
• 5-7 years of Technical Operations in ABAP/JAVA/HANA/DB2/Performance analysis role
• Hands-on experience in one of the areas like Basis, System Performance Management, Lifecycle events (Upgrades / Updates), SAP Project Management, Support, Escalation Management. Knowledge of products like SAP Cloud-Connector, S4 would be an added advantage.
• Practical knowledge with SAP technologies like SAP NetWeaver, Business Objects, SAP HANA and SAP Sybase Adaptive Server Enterprise (ASE)
• Experience with Managed/Hosting services or SAP Private Cloud or Public Cloud Operations/Support.
• Application Security, Backup and recovery strategies, performance tuning, System Copies, export-import, high availability, and disaster recovery strategy, export-import.
• Experience in Problem Management, Root cause analysis methodologies
• Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management.
• Professional Certification of SAP BASIS, Business Object with exposure to Project Management tasks including PMP and ITIL certification.
• Cloud knowledge (e.g., experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP)
• Capacity to continuously acquire new knowledge in an independent and proactive way.
• Good analytical and solution-oriented thinking
• Very good communication and networking skills
• Experience of safeguarding customer relationship.
• Strong customer service focus
• Very good English language skill.
We win with inclusion
Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.
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Bring Your DevOps Expertise to a Product That MattersWe’re looking for a Senior DevOps Engineer to help us scale this service, ensuring top-tier reliability, performance, and automation across our global infrastructure.
• Design, build, and maintain scalable CI/CD pipelines using GitHub Actions, ArgoCD, and other modern tools
• Operate and evolve our Kubernetes-based infrastructure on SAP BTP (Kyma, Gardener)
• Implement and automate observability using Prometheus, Dynatrace, Loki, and Grafana
• Collaborate with cross-functional teams to ensure high availability and operational readiness
• Automate incident response, monitoring, and routine operations using infrastructure-as-code and scripting
• Participate in architecture discussions and be a DevOps advocate within the te
• 5+ years of experience in DevOps, SRE, or platform engineering
• Solid hands-on experience with Kubernetes, Helm, Docker, and cloud-native patterns
• Strong understanding of CI/CD, automation, and scripting (e.g., Bash, Python)
• Familiarity with infrastructure-as-code (Terraform, Ansible)
• Deep knowledge of observability tools – especially Dynatrace, Prometheus, Grafana, Loki
• Excellent communication in English and a proactive, collaborative mindset
• Experience with SAP BTP, Kyma, or Gardener
• Background in operating multi-tenant SaaS or enterprise cloud services
• Security and compliance awareness (ISO, SOC2
• Hybrid work flexibility (modern Sofia office + home office days)
• Opportunity to shape a global SAP cloud service
• Passionate, supportive team with a shared mission
• Competitive compensation and world-class benefits
• Learning, certifications, and career growth within SA
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What you´ll do
We are searching for students (Project Management Support & Scrum Master) with strong interest in project management & agile delivery supporting our Private Cloud Engineering team to enable best in class IT solutions. As a working student, you would support our Product Owners in project management tasks and support the IT team in the role of a scrum master, with following tasks:
Who you are
We seek people with distinctive academic credentials, strategic thinking, superior problem-solving skills, and a strong professional track record of results. In addition, we place high value on relevant personal qualities: resourcefulness, tenacity, high energy, empathy and self-confidence. Desired skills are:
Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our
Please note that any violation of these guidelines may result in disqualification from the hiring process.
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Key Responsibilities:
Required Qualifications:
Preferred / Nice-to-Have:
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Job Segment:Developer, Cloud, ERP, Testing, Compliance, Technology, Legal
These jobs might be a good fit