Sales Ops Business Enablement Specialist jobs at Sap in China, Shanghai

As an EOS Execution Service Specialist - you are responsible for:

• Ensure the execution of planned changes requested by customers are completed as per the activity schedule, tracking, and achieving various ambitious service KPI and SLA’s.
• Immediate execution of customer service request which are critical during special phases of the customer life cycle.
• Quick responses during escalations, ensure no service requests are impacted in the delivery phase, identifying and driving initiatives to improve the customer operations.
• Analyse customer feedback on the service request execution quality and bring about changes in a more structured and time bound manner.
• Drive feedback relevant to procedure and process with relevant teams and drive it to completion.
• Coordinate and orchestrate the work between the various teams with Strong collaboration with other units within and outside Enterprise Cloud Service units.
• Bring in Continuous Improvement Initiatives, to address customer pain points and enhancements in the Service Delivery
• Process improvement initiatives for daily operational activities
• Streamline standard operating procedures by focussing on automation enhancements.

Role Requirements:

• Excellent hands-on experience in one of the areas like SAP Basis, Lifecycle events (Upgrades / Updates). Support Knowledge of products like SAP Cloud-Connector, S4 would be an added advantage.
• Practical knowledge with SAP technologies like SAP NetWeaver, Business Objects, SAP HANA and SAP Sybase Adaptive Server Enterprise (ASE)
• Experience with Managed/Hosting services or SAP Private Cloud or Public Cloud Operations/Support is preferred.
• Working knowledge on SAP Application Security, System Copies, DB export-import, and disaster recovery strategy, client administration is preferred.
• Experience in working with Linux pacemaker environment is added advantage.

The Role:

• Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management.
• 5 to 6 years of work experience as a Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration)
• Working knowledge of Business Object Products (BOBI, BODS etc)
• Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases.
• Basic knowledge of Network and Storage
• Basic knowledge of one or more of the following products are preferred: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector
• Cloud knowledge (e.g., experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP)
• Experience working in an international environment, being able to work effectively with international and virtual teams.
• Capable in technical documentation and creation of knowledge-based assets (KBAs)
• Ability to continuously acquire new knowledge proactively and independently.
• Analytical and solution-oriented thinking
• Exposure to the ITIL framework would be beneficial.
• Strong customer service focus with customer first Mindset.

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: Solution Sales Executive – Client Sales Key Segment

What you'll do:

• Generate demand, manage pipeline, and close opportunities

• Develop opportunity plans containing compelling solution value propositions

• Conduct White Space analysis to identify growth opportunities

• Work with wider account team on sales campaigns

• Manage customer relationships at the solution area/buying center level

• Progress opportunities for move to cloud/expand footprint accounts or accounts which are new to the solution area

• Utilize deep knowledge of how companies operate, business models, strategies, and end-to-end business processes

• Stay informed about SAP’s competition and value drivers

• Build customer participation in relevant SAP communities, programs, and events

• Facilitate collaboration with the partner ecosystem

What you bring:

• Proven track record in business application software sales with overachievement of quota

• 3 – 5 years of experience in sales of business software/IT solutions

• Deep understanding of the solution and solution innovations

• Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations

• Established relationships with account teams, Customer Business Office (CBO) teams, and relevant geo unit leaders

• Alignment with product/solution management teams and marketing organizations a plus

• Demonstrated success with large transactions and challenging sales pursuits

• Proven contractual and negotiation skills

• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions

• Knowledge of financial, competitive, regulatory environment

• Excellent verbal and non-verbal communication skills

• Strategic thinker, high degree of creativity and innovation

• Excellent executive presence

• Results-driven

• Strong commercial/deal support skills, especially subscription-based

Skills you’ll use:

AI Usage in the Recruitment Process

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Seattle
Bellevue

Key Responsibilities:

1. Strategic Planning & Execution:

· Support annual and quarterly business planning and sales target alignment with corporate objectives.

· Partner with Sales Leadership to define, monitor, and refine strategies, sales models, and operational initiatives that drive efficiency and performance.

· Lead and manage operational initiatives that enable business growth and enhance sales effectiveness across regions and segments.

2. Insights, Performance & Coverage:

· Provide actionable insights through analysis of business area performance, identifying trends, anomalies, and best practices.

· Develop and maintain dashboards, reports, and KPIs to enable fact-based decision-making.

· Support forecasting, pipeline management, and deal execution processes to improve visibility into key sales metrics.

· Enable rhythm-of-business cadences, including board and management reviews, ensuring timely and accurate data delivery.

3. Reviews, Narratives & Stakeholder Enablement:

· Partner with business area leads to prepare executive reviews, board presentations, and regional updates.

· Support the creation of narratives that contextualize performance metrics and highlight opportunities for growth.

· Facilitate engagement and enablement through sharing best practices, tools, and lessons learned across global and regional teams.

4. Taxonomy, Route-to-Market & Benchmarking:

· Evaluate sub-segment performance and route-to-market effectiveness, leveraging analytics to identify market penetration opportunities and competitive differentiation.

· Partner with marketing and sales teams to optimize channel strategies, improve coverage, and scale programs efficiently.

5. Programs, Projects & Initiatives Management:

· Plan, oversee, and execute strategic projects, programs, and initiatives across the business area, ensuring alignment with global objectives.

· Coordinate vendor tasks and deliverables when applicable, ensuring quality, timelines, and value creation.

· Drive adoption of initiatives and ensure alignment across cross-functional and regional teams.

6. Process Excellence & Operational Standardization:

· Conceptualize and implement operational processes, ensuring feasibility and scalability across the global cloud business area.

· Drive process simplification, automation, and adoption of standardized tools to enhance productivity, compliance, and real-time insights.

· Establish best practices for demand management, revenue programs, and sales coverage.

7. Stakeholder & Change Management:

· Act as a trusted advisor to global sales and functional leaders, enabling them to leverage operational insights for strategic decisions.

· Serve as the liaison between sales teams and operational functions, ensuring alignment across regions and business units.

· Support change management initiatives by driving adoption of new tools, processes, and methodologies.

Skills & Experience Required:

· Bachelor’s or Master’s degree in Business, Finance, Operations, or related field.

· 12+ years in sales operations, revenue operations, or business transformation within a global software or cloud environment.

· Strong analytical skills, including proficiency in data visualization, reporting tools, and performance metrics.

· Experience in strategic planning, process optimization, and leading operational initiatives.

· Excellent communication and stakeholder management skills, with demonstrated ability to influence senior leadership.

· Experience with CRM systems, sales automation tools, and ERP platforms.

· Ability to operate in a fast-paced, matrixed global organization with a balance of strategic thinking and hands-on execution.

· Familiarity with sales methodologies, forecasting, and revenue optimization strategies.

Success Metrics:

· Improved business area sales outcomes and operational efficiency.

· Increased accuracy of sales forecasting and performance tracking.

· Adoption and consistent execution of standardized processes and tools.

· Enhanced cross-functional collaboration between sales, finance, and operations teams.

· Effective execution of strategic initiatives contributing to revenue growth and customer value.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Operations Manager, Cloud, Sales Operations, Compliance, ERP, Operations, Technology, Sales, Legal

1.Culture of collaboration: Meet with mentors, make new friends across the globe, and create a thriving personal network.

2.Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3.: with the SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

What you’ll do:

Expected start date:October 2025

Duration:12 months

Full-time (40 hrs./week)

What you bring:

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Education: Bachelor’s or Masters in Computer Science, Data Science or related field
• Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program
• Please include your transcript in your application

Expectations & Task

• Quick at learning new development languages and keen on learning how SAP applications work
• Develop application features and enhancements, write test automation scripts, perform unit testing, and troubleshoot bugs
• Strong will to pursue a problem, identify the source, and propose possible solutions in collaboration with other team members
• Self-motivated and has the desire to learn new technologies, plus share the learnings
• Adaptable to new processes, tools, and working environment
• Detail oriented and able to follow documentation procedures
• Able to test and debug applications and solutions

Skills / Competencies

• Experience with databases, data and deployment pipelines, continuous integration, continuous delivery, automation and devops tool chain – Jenkins, Docker, Ansible, GitHub
• Experience with developing web services and RESTful services
• Experience with various frontend and backend technologies: Python, Java, JavaScript, Node, React, Flask, SQL
• Experience using libraries such as pandas ,nltk , scikit learn and knowledge in statistics
• Experience with testing frameworks, test automation, Junit and integration testing
• Working knowledge of Agile/Scrum, Test Driven Development, performance testing or data correctness/integrity testing
• Experience with source control systems such as Git-Gerrit, GitHub
• Experience working in team environment, leading assigned topics, communication skills, as well as knowledge sharing with team
• Creative thinking, willingness and ability to learn quickly new concepts and technologies
• Machine Learning domain knowledge is a plus but not required

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Philadelphia

In your day-to-day, you will:

• Lead Design Across the Product Lifecycle: Collaborate with UX Designers and User Researchers throughout the end-to-end design process — from user research, concept development, and high-fidelity interactive prototypes to design validation with customers and end users.
• Collaborate Cross-Functionally : Work closely with colleagues in development, product management, customers, and partners to deliver engaging and impactful experiences for SCM products.
• Advocate for End Users : Champion the needs and perspectives of end users, ensuring every design decision contributes to intuitive and meaningful experiences.
• Drive Innovation : Approach problem-solving with creativity and passion, striving for better, simpler, and more engaging solutions to complex business and technical challenges.
• Stay Ahead of Trends : Track emerging technologies and design practices, continuously exploring opportunities for innovation while maintaining a harmonized experience for users.
• Foster Team Growth : Be self-motivated and believe in teamwork and cross collaboration.

What you bring:

• Experience : 3–6 years of experience designing user experiences for software applications.
• Education : Bachelor’s, Diploma, or Master’s degree in Design from a reputed institute (preferred).
• Design Expertise : Strong background in web and application design, with experience across the full design lifecycle — from user research through application design to design validation.
• Innovation Skills : Experience designing business solutions that incorporate artificial intelligence or machine learning is a plus.
• Tools Proficiency : Deep knowledge of design and prototyping tools such as Figma and Adobe Creative Suite.
• Mindset : A keen eye for detail, strong critical thinking, and openness to giving and receiving feedback.
• Communication : Excellent oral and written communication skills in English.

You will join the Supply Chain Management UX team, where you will design products that shape the future of business applications across the entire supply chain — from design to delivery.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:User Experience, Supply Chain Manager, Cloud, Supply Chain, ERP, Technology, Operations

Position Details

• Title: Sales Associate (Intern)
• Location: Bratislava, Slovakia (on-site)
• Expected start date: August/September 2025
• Salary range: €8–10 gross per hour

What You’ll Do

• Support the sales cycle by preparing and delivering client presentations, proposals and product demonstrations.
• Participate in campaigns, conferences, webinars and local meet-ups to generate leads and raise SAP’s profile.
• Assist the SAP sales and presales teams in Bratislava with research, follow-up communication and coordination of joint activities.
• Collaborate with cross-functional colleagues on events logistics, invites, post-event surveys and success-story documentation.Who You Are
• A student enrolled at a university (bachelor’s or master’s programme), with at least one year of study remaining
• Proactive—when you see something that needs to be done, you step in.
• Curious and open to learning about cloud technologies, enterprise software solutions and emerging trends.
• A good communicator, comfortable interacting with senior managers and external partners.
• Able to work effectively both independently and as part of a small, fast-moving team.What You’ll BringFluent Slovak (C1) and English (B2 or higher).
• Good written and verbal communication skills.
• Ability to prioritize tasks, manage deadlines and maintain attention to detail.

What We Offer

• Real-world experience in one of the world’s leading enterprise software companies
• A mentorship from senior sales and presales professionals
  
• Access to SAP’s learning platforms, webinars and certification opportunities
  
• A diverse, inclusive environment where you can be yourself and learn every day
  
• Networking events and social occasions in BratislavaJoin us at SAP and gain hands-on sales experience that will set you apart in your future career

We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

Sales

Job Segment:ERP, Entry Level Sales, Cloud, Database, Pre-Sales, Technology, Sales

PURPOSE AND OBJECTIVES

• Application specific solution consulting (for a specific application: creation of business process documents, Implementation on scope defined, creation of test cases, test scheduling and execution, key user training, go live support, and post go live support)
• Support in escalated projects
• Detailed planning of process implementation
• Performance of feasibility studies / solution reviews
• Develop and Assure quality of process models
• Support of pre-sales activities

EXPECTATIONS AND TASKS

• Taking over responsibility from time to time as a sub project team leader
• Takes responsibility from time to time as team lead and supports respective line manager(s) in people development tasks
• Detailed planning of process implementation
• Define detailed blueprint for development requirements
• Industry /corporate process implementation across all related applications (SAP/non-SAP)
• Develop and Assure quality of process models
• Demonstrating profound knowledge of modelling standards and tools

Functional Experience

• Minimum 4 years consulting experience in application
• Has experience with minimum of 2 full cycle implementations (at least one in S4HANA

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

• University degree or equivalent work experience
• English: Fluent